Apjv Electric

Twykisha B.

APJV was sent by the home warranty company First American on 5/29/2020. I had the same warranty company for another property and never used, but thought this is something that was paid for so why not use. I called, opened up request for multiple outlets and light switch that are not working. I called the night before the appointment and added a ceiling fan because it start smoking and only a tayed on one speed. When the tech arrived Pablo, he was in a rush was getting calls, sai his son usually goes out and he stays in the office but his son was not available. He looked at the 3 outlets and said that they were not installed properly and looks like a wire was cut. He then went to fix the light switch by replacing a $2 cover. He the said ceiling fan was not listed on order and he would report to company and HE would call us back Monday or Tuesday. We told him it was smoking and only was did one speed which was the fastest one. He said that if they (warranty company)approved they would probably replace with a basic simple white one, not fancy with the gold or anything like the one we have currently we said okay thats fine as long as its fixed. For the outlets he said he wasn't sure if that would be covered. He left and I received a voice-mail from warranty company that was not clear, so i called back because it sounded like they were saying in so many words that service was denied. I called them back at (855)754-0243 and was transfered and placed on hold for ever. I called back and spoke to rep at First american rep opened up ticket as recall said i would not be charged again and that APJV would call me to set up return appointment. I did not get call back so 6/3 decided to look on line and it said service canceled. I received a call from Monica shortly after because again w b en I called i was on hold and had to end call. Monica said that outlets not covered because it wasn't because of normal wear, and that the tech from APJV said nothing was wrong with the fan that CUSTOMER JUST WANTED NEW ONE. I told her this is disappointing if I wanted a new fan I have one in my garage and could have installed it. I explained the the guy wasn't here that long, said he had other calls to go to, his son usually helps him, etc. I told her the fan was smoking she said that I could have someone else take a look at it and send them report and they would review, I was upset because now I have to pay someone else to check it. Then she said I could upload proof of the fan smoking because APJV took pictures of it work, I asked her did he have video of fan staying on 1 speed and smoking. She said she would take a look but did not give answer and proceeded to say that I can upload information on site and they would review. I told her if I do that I do jot want them sending APJV back to my home this was really disheartening to be going through such terrible service. I was going to turn fan on and send video, but then I was like am I going to jeopardize my safety and risk blowing out something else that First American Home warranty and APJV are not going to fix- I think not. I WANT MY $75.00 BACK. If the tech was overwhelmed or had too many calls he should not have made the appointment. This is a long statement and I am sure I could have gone in to more details, but I want people to know about this so they are aware or the horrible service. If First American and APJV are contracting with each other just to deny service they need to be exposed! Do not use APJV, and please look at reviews of company before you agree to hire or allow them in your home. The samenitwms that were broken when they arrived will still be broken when they leave because they won't complete the work.

Naeemah C.

I requested to have my electric fixed around 2p. And the company text me within 5min and came out an hour later. They did a great job

Nick C.

APJV Electric came out to our home this morning, to do some repair work for us they were very prompt , professional and polite Juan our technician explained everything to us and answered all our concerns and questions

Samantha P.

Terrible company. DISHONEST and RUDE. The electrician had a smug attitude when he visited our home. He was rude when my husband spoke to him on the phone (until my husband called him out on it). He kept answering his phone while he was here working. He did the bare minimum and told me my electric panel was ""overloaded."" When asked how, he just said ""it is."" Kept insisting I must have a pool, electric dryer, electric stove ... no, no, and no! Finally said, ""oh well you know if you run the microwave and toaster at the same time ... plus you have the fan and kitchen lights on."" Are you kidding me?!

He was dead set on my Home Warranty denying me and didn't submit factual info. Only his faulty opinion. I spoke with MANY other electricians who disagreed with this company and even had one highly rated company come out. They measured our panel at using 40 out of 100 amps. I called my warranty company and they called APJV Electric. APJV said, ""well when we measured it when we were out there, it was running over 100 amps."" 100 PERCENT LIE! This company measured NOTHING while they were here. Do not use this company because they are lazy and then they lie to cover their own butt. I've talked to supervisors and managers at the warranty company to consider removing this electric company.

I'm also filing a complaint against them with the California state licensing board since they are flat out lying to people. I have their receipt from coming and nowhere did they write they measured anything. Furthermore, I followed and watched the electrician 100% of the time he was at our house, inside and out so I know he did not measure anything. This company basically stole a $75 service fee from us and then lied to our warranty company. Oh and he ""fixed"" a fan for us in our house ... except now it wobbles even worse than before!! So dangerous that I'm afraid to even turn it on.

JJ A.

Filed a claim through First American Home Warranty. Upon initial assessment (fluorescent lamp flickers), they said the home warranty will not cover the service. Which means, they could have came out and still charge me $75 fee. But, APVJ saved me $75 as I cancelled my service request and just paid out of pocket. Professional, prompt, and courteous.

Erin S.

This company just wants your money, they'll do your work in a hurry leave things unplugged and not completely put back together. I only used them because they were sent to me by my home warranty company.if they ever try to send them again I will definitely make sure I am sent a different company. I called to let them know they left my deep freezer was left unplugged in the garage which I didn't notice for the number of days since I didn't even know that outlet was being changed and they said they'll send someone to fix it... I'm pretty sure I can handle plugging it in a freezer myself... they could care less that I lost over $250 worth of frozen food and meats

Fernando M.

This company was provided by my home warranty. The two guys that showed up were very professional. Quick and courteous. I would call on them even if it's not an electrical issue that is covered by my home warranty.

Ray A.

The electrical work performed by this company was top notch. They responded to my call in the late evening with my emergency and were at my door ready to help. The technicians were professional and very informative detailing what work was absolutely needed to ensure our electrical needs were met without jeopardizing overloading a circuit and making our home safe. I highly recommend APJV Electric and will call them again when ever I may need electrical work done.

Revan L.

Do not hire this company !!! They try to charge +$400 extra in permits. Call your county or city and pay it yourself save yourself $400 (PER PERMIT!!) This company is FRAUDULENT. Similar to other review - first American home warranty and Apjv are in cahoots and first American home warranty is WELL aware of the illegal fraud committed by Apjv and insists on contracting them while any other contractor you get a FAIR estimate from will be about 40-70% less in total cost of initial estimate.

Toni G.

Seriously depressing Panel keeps shutting off. Didn't recommend anything just basically said we are screwed . They came for five minutes, told me American home warranty wouldn't cover this . Collected the $75 fee & left. Do not hire this company I should've read the reviews prior to agreeing to this. The home warranty is a scam too, they would not send me anybody else because they only have two preferred electrician vendors for my area, and the other was worse than this one. They are both in on this money scheme with each other.