All American Electrical Services Inc

Andrea A.

STAY AWAY. I am never quick to leave a bad review, but the service received was ridiculous. I was originally directed to this company by my home warranty company. Making my appointment was easy and the electrician sent was pleasant...the problem was he did nothing. I had called them to have an outlet fixed and have my outdoor lights fixed. All he did was remove the outlet cover and say that he would need a senior electrician to come out to fix my issue. I asked him if he could look at my porch lights while he was there and he said the senior electrician would look at them. After playing phone tag I was able to get another appointment...they no showed. When I called the woman was super rude and said that I had my dates mixed up. Fast forward 2 weeks, the senior electrician is finally here. He fixed all my issues quickly (because they were very simple and did not require a senior electrician). Fast forward one week, I have no lights in half my house. When I called they said they'd have to look up paperwork and call me back but they wouldn't be able to come out until late next week. So instead of sitting in the dark until then I've decided to go with another business and just pay out of pocket. It will be well worth it not to have to deal with them again.

Wes G.

All American was selected for me by American Home Shield, my home warranty company. The technician arrived without calling ahead, I was lucky my dog barked or I would've missed his knocking on the door. At the breaker box he tested the breaker for the circuit that was the issue and said that it wasn't passing power through. He flipped it on and off several times saying that he was ""exercising it"" tested it again and power was flowing through. The technician then said That to replace it I would have to upgrade from a 30 amp breaker to a 50 amp breaker but that would not be covered by my home warranty service. When I didn't agree to the extra charge (The 30 amp breaker had been carrying the load for the Past 11 years )he said that it would be OK after he exercised it and left it at that. Two days later the circuit failed again. I called them directly to have them come out and replace the breaker but because I had refused the upgrade (paying more money) the woman on the phone got very combative and said I'd have to talk to her service manager and that she would have him call me. He never did. I finally said F-it, watched some YouTube videos, went to Home Depot bought a circuit tester (The breaker was dead again, not thrown) got a new circuit breaker, replaced it myself for 25 bucks. Problem solved but hell will freeze over before I call that company again.

Phil W.

Unfortunately I was referred to this electrician by American Home Shield.

Terrible and worrying service. Although they said they had repaired the fault it wasn't the case -- they didn't test their work whatsoever and left with the circuit still not operating. Their dispatcher told me it was my fault because I didn't supervise their technician -- really? It's my job to supervise their technician?

Would not let them in m house again

Steven W.

I have not been able to get a simple ceiling fan installed for over 2 weeks now. If you ask what the model is you forfeit your place in line.
The scheduler has a very upbeat voice but is rude as hell when you ask what is the fan model going to be.

DO NOT USE THEM
BBB is my next report of poor customer skills and failure to complete the work in a timely manner.

Donald D.

Probably the worst service ever from an electrical services company. Our breaker to the pool tripped and would not turn back on -- it immediately flipped off whenever we tried to turn it back on.

We use American Home Shield and were directed to All American Electrical Services. The technician looked at the breaker and then the pool equipment and said, ""Well, it's able to receive power so it must be the pool equipment"" -- and then left with the breaker still flipped off and the pool not working.

After over a week of phone tag that the company identified as entirely my fault, I looked at the pool equipment and saw that the GFCI outlet was tripped - and wouldn't reset. I ended up replacing the GFCI myself since our pool by this stage was now turning green with algae -- and the next possible visit was 5 days away.

When I finally was able to connect with All American Electrical Services, they refused to return the $75 fee because ""I took it upon myself to make the repair"". I have to wonder why the technician didn't check the GFCI in the first place (since that was what was tripping the breaker). And since nothing was accomplished, I'm left wondering what service was actually provided for the $75 -- especially since a tripped GFCI seems like a rather basic issue for an electrician to diagnose and resolve.

My next contact will be to American Home Shield to recommend dropping this company from their list of service providers.

Misty F.

DO NOT USE!
So I lost electricity on 1 side of my house that I have lived in for only 6 months. A guy comes out walks around for 2 hours and says he can't find the problem and that someone else would have to come. 3 days go by, I call the company trying to find out when that other person is coming and I'm told the work order was in some guys chair but he is in and out of the office so he hadn't seen it yet. Finally 8 days later the new guy comes. He is a strange one walking around talking to himself, finally he says he can't figure it out either but right before he left he had an idea. It worked and I got electricity back. Claims it was not wired right. I'm satisfied, I think. Got a call the next day from him saying as he thought about it he is sure he made a mistake and needs to come back. Then he says I owe him more money. Because since it was wired wrong it never worked in the first place, so the home warranty wont cover it. I explained yes it did work. I have not lived in a house for 6 months without electricity on one side. I told him I even had my house inspected and I was sure that would had been in the report as well. He said well I'm not a liar... Ummmm so he is saying I am. I'm not letting this guy back in my house again. He is a scammer. I'm not sure what he's up to but don't trust him.

Larry S.

DO NOT CALL THESE PEOPLE. WORST service ever. WORST work ever. The technician LIED about my part / repairs to American Home Shield and then lied to me.

Not professional.... at all.

Call ANYONE else, but these people. You have been warned.

Neema S.

Follow up:
A few days later, we had ANOTHER electric company come and check out the switch that these guys fixed. When the switch in question was opened we found a LIVE WIRE - dangling, hanging out by itself. You know what room that wire supplied electricity to? You guessed it - the dining room.

I created a ticket with BBB for this company, and the owner flat-out lied about the conversation I had with him on the phone.

Conclusion:
Bad customer service lady - check.
Bad technical service - check.

I have requested my home warranty company to put your company on the ""do not use contractor"" list, I suggest you do the same,

Lisa M.

I, too, used my AHS Warranty in conjunction with my repair. They were fine! They came on time and I was charged no more than the service call, as would be expected. The repair took a little over 30 minutes. The only thing I would ding them on is, the technician didn't clean up wire clippings etc.

Consumer C.

Very arrogant and unprofessional - I have home insurance with American Home Shield (AHS), they sent me to ALL AMERICAN ELECTRICAL"" for my electrical repair work. The electrician walked in with a bad attitude and continued to be agitated with his boss and AHS and did not like me asking him any questions about the work he is doing in MY house. He left the job undone and walked out of my garage without even letting me know.
I called ""ALL AMERICAN ELECTRICAL"" to complain about his very rude behavior and left messages. A lady called back and kept cutting me off without letting me explain completely what had happened. She obviously heard the version of the story that the electrician gave her and did not have the courtesy to give the customer a chance to complain or explain. She was like a mama bear and not a customer service rep. Extremely rude, arrogant and inconsiderate. Extremely poor customer service.