AC Volt Electrical

Jose Manuel D.

Eceletente escuela tiene muchas certificate y es la mejor de todo california aun sigo alli estudiando me considero que a prendido demaciado y al muy buen ambiente

Dustin C.

AVOID AT ALL COSTS: ACVOLT ELECTRICAL INC - Incompetence, Property Damage, and Customer Neglect

I'm compelled to share my disastrous experience with ACVOLT ELECTRICAL INC (License #1016292) to warn potential customers. What began as a simple A/C replacement in November 2023 turned into a year-long ordeal of equipment failures, property damage, and abysmal customer service.

1. Faulty Installation and Persistent Issues:
- New Lennox condenser began leaking within two weeks of installation (11/18/23)
- Despite photographic evidence, owner ""Manny"" dismissed it as ""just manufacturer oil""
- Leak worsened, spreading to concrete (11/29/23)
- Multiple service calls resulted in band-aid solutions
- A/C unit frequently froze, leaving us without cooling for days in 100+ degree weather
- It took nearly a year (until 10/2/24) to finally get the faulty condenser replaced under manufacturer warranty

2. Severe Property Damage:
- During a maintenance visit (7/26/23), the technician used a highly corrosive cleaner
- This chemical etched off my concrete sealer, leaving a scab-like appearance
- Damage extended to my garage door and wrought iron fence when they carelessly rinsed and splashed the chemical
- Immediate complaints were met with empty promises and no action

3. Deceptive and Evasive Customer Service:
- Owners Manny and Mario repeatedly cited nebulous ""corporate"" approvals for repairs
- Promised fixes were continually delayed or never materialized
- After weeks of follow-ups, they provided contact for a supposed ""sealer company""
- This contact (Jose) was unreliable, missed appointments, and never did the work since ACVOLT did not approve the cost of repair.
- ACVOLT claimed to be in communication with Jose but provided no evidence or results

4. Lack of Accountability:
- After months and months of run-around, they suggested I file an insurance claim
- ""Corporate"" reception doesn't have license or insurance information to provide when requested.
- Continually shifted responsibility, making it impossible to get a straight answer

5. Suspicious Business Practices:
- Reception refuses to provide license or insurance information
- Owners play ""good cop, bad cop,"" switching primary contacts when complaints escalate
- Upsold maintenance plan that did nothing to address core issues

6. Ongoing Damage and Neglect:
- As of October 2024, nearly a year after the initial property damage, no repairs have been made
- Multiple promises of resolution have been broken
- Property damage remains unaddressed, potentially worsening over time

In summary, ACVOLT ELECTRICAL INC has demonstrated a shocking lack of professionalism, technical competence, and basic customer care. They've left me with damaged property, wasted time, and the stress of dealing with their incompetence for an entire year. Their pattern of behavior suggests either gross negligence or intentional deception.

If you value your property, time, and peace of mind, avoid this company at all costs. The headache and potential financial loss are simply not worth the risk.

Amir T.

Damn right, I've never seen more clean work in my life.
affordable price clean, this guys don't take advantage of the heat, they replace the whole AC for me on a peak heat. you need new AC don't waste time and call anyone else this is it.

Paloma T.

Really nice guy! We spoke for a min but was extremely helpful!! I would call him again if I even need it!!

Kent E.

Called for a quote to have our air conditioner replaced and within 2 days the job was completed. Very professional service and friendly service technicians. Testing and how use of the new system was completed before leaving as well as help with setting up the mobile app for the thermostat.

Pricing was fair and less than other companies in the local Orange County area

Jeffrey J.

Well, tell ya not to get with the first 1, but they came with great price and good work, so first time 1 was the charm.

Renee P.

I like 2 start off by saying. The sales man Manny, was very professional in coming to our home. He had shoe covering. He spoke very well. I understood what he was saying.The crew was magnificent. They did their job and cleaned up after themselves. have air now and the prices was great. After they were all done. Manny came out and did a check. My service request was met. Thank you AC VOLT

Howard L.

We had a full replacement from an old 16 year old leaking 3 ton Lennox AC unit to a a new 4 ton Lennox AC and ultra low nox furnace with AC Volt. Everything was replaced including the line set necessary to support the increased tonnage. While shopping I got 7 different estimates and only considered the companies that sent a person over to actually look at my hvac and space.
AC Volt was the most thorough in analyzing what the issue is and what I needed. They were clear on what needed to be replaced and options I had either staying with the 3 ton or going up to a 4 ton system and the expectation of each when installed.
AC Volt was not the most expensive and also not the cheapest. My range of installers were between wholesale hvac distributors with ""I have a number of someone that can install for you"" to Costco with a price deviation of almost a used car!
We are happy and lucky we decided on AC Volt. On the day of installation the crew showed up on time and worked the full day. They solved installation challenges even to the point of drywall work to fit the new furnace in where the old one stood. There was no renegotiation on price and everything was just done to without question.
The crew worked two full days on the installation with all the unforeseen challenges. They were courteous, polite, and very clean. It was clear they went the extra mile to make sure the installation was done right.
The new HVAC now works exactly as they promised! The installation looks great.

Roberta P.

Absolutely horrible service. They came out and wasted all of our time! We were going to do large jobs with them. They don't answer their phones, their management could care less about customer service!!!!

Shante A.

My AC unit went out and I needed an estimate AC Volt came out to my home for FREE and assisted me with getting my unit replaced and working in a short period of time I have had my AC for three years now and never had any issues but am planning on getting maintenance asap because it's been so hot!! I would recommend them to anyone having issues with their AC or even needing a replacement.