Able Plumbing & Electrical

J J.

Had Office ballast go out this morning. Small job I know and not a money maker for most companies. Called Able and said they could come out an fix it the first week in March !! Chico Electric will be here at this afternoon.

Service wins !

Debi M.

Found out they did not fix my mother's plumbing, because the were instructed to do otherwise before they even went out to her house. Just charged her for going out there and saying that all kinds of things needed to be done to correct the problem. $333 was just to snake the pipes...whatever. Glad they did nothing.

Whitney D.

Dishonest. The repair man intentionally crimped the gas inlet to the water heater trying to make it look like it was non-functional.

Dianne W.

DO NOT USE THIS COMPANY. They are totally dishonest and completely ripped me off. They took advantage of the fact that I live out of the area and have a rental house that I am renting to tenants. I had a very very minor problem in the kitchen where the spray nozzle attached to the spray hose in the kitchen sink needed to be replaced, it was leaking. They charged me $186.00 dollars to replace a $10.00 nozzle, which took only a few minutes of labor to do! All he had to do was screw off the old nozzle, and screw on the new one. Then they had the gall to try to get me to spend over $500 to replace the entire kitchen sink, which didn't even need to be replaced. Thankfully I did not fall for that ploy! They ripped me off, extremely dishonest business. They also did not detail the labor and parts charges on the receipt, they just wrote the total price down, which I know for a fact is an illegal practice! Again, this company took advantage of me, and the fact that I live out of the area, and couldn't be there in person to monitor what the plumber was doing!!

Frawn T.

Wasn't impressed. There quotes were not quite accurate. They did an ""upscale"". In my house. Did not appreciate it

Darron R.

Some time passed and it turns out the wax ring seal on that upstairs toilet didn't hold and we developed a leak that ruined the downstairs ceiling drywall. It was a slow drip. Fortunately, we caught it before any mold set in. We had them back to assess and fix it. Since they were the ones who set the toilet in the first place, I requested a discount but they declined. So, that cost us an extra several hundred bucks (it was several months ago now so I forget how much), not to mention the ceiling repair. A free repair would have been above and beyond (upgrade to 5 stars), a discount might have been expected (no update to review), but another expensive bill is bad service in my opinion.

Note regarding the failure of that toilet wax seal: it's the bathroom used predominantly by my kids, weight 55 lbs and under, and even the adults in the house max out at 150 lbs. It shouldn't have failed under these conditions.

Ashley S.

Able plumbing was here within the hour when I called for a septic clear out. They were in and out from the time I called to finish within 2 hours. Jonathan and his coworker were extremely thorough, friendly and made sure I was aware of what was going on!

Sally M.

Alex is the reason we will use Able Plumbing and Electrical in the future. This man deserves company recognition as well as a raise. We returned home from Labor Day weekend to plumbing issues and were unable to use either of our toilets or showers. Alex came over after hours and stayed for 2 hours until our pipes were clean. At one point Alex told us that the machine he needed to use was a two person job. Alex could have gone home for the night, had dinner, enjoyed his evening, and scheduled us an appointment for the following day, but instead he stayed to help and called in another technician, Tate, after hours to come help us. I was both gracious and pleasantly surprised at how willing both Tate and Alex were to stay until our plumbing was no longer a problem. Both men worked diligently and were nothing but polite and respectful throughout the job. I am so appreciative for the hard work and dedication both men demonstrated yesterday.

Before he left, Alex walked us through a range of options to remedy any of our plumbing issues in the future. He was both knowledgeable and informative. The price of our service was reasonable and I will without a doubt use Able and Alex's services in the future.

Jake S.

Called an electrician to come out and fix a bedroom and kitchen light. Both wouldn't come on out of nowhere. Tech came out and determined it was the dimmer light switch in the bedroom. Didn't have a replacement part, installed an old flip switch but then said he could ""show me how to install a dimmer myself"" if I wanted to. I didn't hire a tutor. Fixed the ballast in the kitchen which worked for about a week then went out again. All the while doing this, all he was trying to do was get me to buy LED fixtures. If you're going to roll out to do a job, make sure you have the proper equipment and tools to do so and not try to sell the customer something that he doesn't want the whole time you're working. I'm not even bothering calling back to try to have them come out and fix this because if this is your initial level of service, I would hate to see your secondary.


*** Owner called after posting and made it right. Didn't come at me with a ""no, you're wrong"" attitude like some do. Which means he has integrity and not a whole lot of people do these days. Will use again but will ask for his best tech only.

Iily R.

Great and quick service for both plumbing and electrical. Needed replacement sink, faucet, plumbing and added garbage disposal. Kyle did the estimate and the work. Electrical wiring was installed by Duane and his apprentice to put in the disposal. They offered various solutions and even were willing to mention possible concerns other than what I called for (without any pressure to hire them to fix). They were very good with communication. I have faith they did a very quality job with high quality parts.