A-One Electric

Linda G.

Utilizing A-One for the first time, I was very pleased with the excellent on-time service and expert electrician, David and Marius..... the owner, Karen, sent for my light fixtures installation. They were able to evaluate and secure the proper base in a recessed cam opening, to install my 2 new light fixtures, one being a rather heavy chandelier......The service electrician and apprentice were courteous, knowledgeable, efficient and worked well together to get the job done correctly.....A-One Electric/Karen is now on my speed dial.... I highly recommend them....Even if they had not been able to do the job, I would recommend them because of the quick response and expert analysis by the electrician on site......But, now that my 2 new fixtures are installed, I am enjoying them, knowing they are done right and safe!!!

Susan H.

We used this company because the person who installed our outdoor kitchen uses them exclusively. We wanted to add an outdoor outlet and move an outlet inside the house. Our bill was almost $800 for 3 hours of work. I balked at the amount but the owner expected to be paid before she left. We have repeatedly tried to contact her to get a full explanation of why 3 hours of work would equal that much. We did not purchase an expensive outlet, this was all for service. I should have asked for an estimate but trusted that she would treat us fairly. Our contractor for the kitchen said she charges him around $90 per hour.

Kelli R.

Honest, reasonable, efficient, friendly and accommodating. Forgot service like this still existed! I have a new electric go-to thanks to Karen at A-One Electric.

Steve W.

When our pool service customers need a licensed electrician, we always recommend A-One Electric. Karen charges a fair price and gets the job done right.

Amy P.

Karen is my go to electrician. She is reasonable, trustworthy, and honest. I have called her on many occasions. She recently installed recessed can lighting in my bathroom. Took the time to ensure everything was lined up, neatly installed, and explained all the different light bulb options. Also made sure everything was covered prior to cutting sheet-rock and cleaned up after installation. Bathroom was cleaner when she left than when she arrived. I continue to refer her to all of my friends and everyone who has contacted her for electrical services has expressed how happy they were with her work and her pricing is very reasonable. While she is not the cheapest in town, her pricing is reasonable, you get what you pay for! She is very detailed in her work.

David B.

Update. Never ever in my life have I had a professional service aka electricians, AC technician's, plumbers try to charge me for a phone call or text messages. Really? Not paying for that.

Elizabeth C.

My best advice when considering using A-One Electric is simply-Don't! I can't recommend this company purely from the standpoint of how high their rates are compared to other companies, their dishonesty with my bill, and the owner's complete lack of concern when I expressed surprise at the exorbitant, incorrect bill. I would recommend shopping around! I called 9 other companies after my bad experience to get an idea of pricing and every single one priced the same job (installing ceiling fans), significantly lower than A-One. I will say that the electrician who came out to install my three ceiling fans was a nice guy and was helpful. But the owner, Karen, was lacking in the customer service area, generally apathetic when I spoke with her on the phone regarding my bill, and dishonest about the bill total! They claimed they worked more hours than they really did and when I confirmed through phone records of the discrepancy-she denied it. This to me is shocking. My experience with this company reminded me that not every business has good intentions and that you always need to make sure to get everything in writing, ask for detailed invoices and receipts and don't trust that a company is going to do the job with the customer's best interest in mind. A-One charged me for hours they didn't work, claimed to have fixed things that I didn't request to be fixed and didn't care when I called them out on it. Definitely learned a good lesson by using this company. Won't make the same mistake twice. Oh- and if you pay with a credit card-they're going to charge you a 3.5% fee. That's not mentioned up front either.

Amy F.

Great experience getting a couple of items fixed at my house for a real estate transaction.

Bill M.

I just had A-One knock out a whole punch list of various items and they did a great job at a very reasonable cost. There were two visits. First by the owner, Karen Phaup, who came out and looked over the varied issues. Those that she could fix on the spot, she did. Karen really knows her stuff (only female Master Electrician in Austin) and she has a vast wealth of experience and advice. For the remaining items, she sent out her technician Justin about a week later. He and his helper Paul got everything done quickly and efficiently. The work involved replacement of several light fixtures, bad switches, oven hood replacement, ceiling fans, etc. Everyone that I dealt with at A-One was friendly, knowledgeable, honest, and casual. A great local Austin business.

Martha P.

I used to play softball with the owner of this business. But it was years and years after that that I called for electrical help. She remembered me and I've had her company work both in my office as well as my home. They do great work at reasonable prices and are friendly and hard working as well. If you need electrical work, give these guys a call. They get busy so you might have to wait a day or two, but it's worth the wait. And if it's urgent, they will figure out a way to get it done so you don't have to worry.