A-Lumination Electric

Jeanette M.

I was notified by my generator company to reach out to these people. The secretary -- Tammy was very indignant and rude. I am sure that Steve is a nice guy since my generator contact, Chris referred me. First, she TOLD ME when my appointment was (instead of asking when it is convenient for me since I am the customer! ) Then she said she would call me back -- but never did. Then she told me that I would not be getting a appointment.. Period. I asked her -- ""Do you mean I cannot have an appointment AT ALL?"" ( which I thought was very weird since after all, my generator company actually referred me to them! After hemming and hawing... she finally said ""No, you just cant have an appointment today.."" What she SHOULD have said was that she was sorry and would try to find another appointment as soon as possible.. It is so frustrating the way some businesses treat their customers these days --- it is as though they are doing us a FAVOR and it is total drudgery! So unappreciative... times have changed!
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Emca C.

Unethical Business!

Our main breaker tripped. We called A-Lumination Electric and the technician diagnosed an ""old electrical panel that can cause a fire"". He said that we needed to replace the entire panel for $2,835. We declined and called a local Master Electrician who noticed that a connection to the main breaker was loose and may have caused an arc. He tightened the fitting and we have not had a problem since. I would caution any person considering this company when in need for electrical services; they follow an unethical business strategy: induce fear that your house may burn down if you don't follow their bogus, outrageous suggestions.

Remain A.

They advertise ""we do not charge for estimates"". It is false advertising.I called to get an up front quote and was told they would need to come out to inspect the job. The fee to come and inspect the job is 69.00 which includes a 10 point inspection. When the gentleman arrived he verbally went over what the job entailed. Replace two outdoor lights (already pre-wired etc..) & check a bathroom exhaust fan. They ask you to sign off on the job prior to work being completed. I asked the gentleman what the 179.00 fee was for at the top of the estimate. He stated that it would be to repair the fan. I asked if that was on top of the service call fee of 69.00, he said no, they would not charge that fee once the work was agreed to. The fan took him literally three to four min. to look at. He determined just by pulling on the encasement of the fan it was a loose wire. My final bill was $427.87 for two lights to be replaced and ( $179.00) for a yank on exhaust fan. I called their main office immediately to question the 179.00 fee for a yank on the fan. The woman debated me on my truthfulness to the fan repair- a simple yank. I told her I stood right next to him and watched exactly what he did. She said there was no way he would charge me that for a yank of the fan. She said she was going to talk to the service rep and call me back with an answer. She never did (no surprise) BEWARE of the scam!! They pull you in with advertising that says ""family owned"" no ""false pricing gauge"".... it's a lie!

DH D.

I would not trust anyone but A-Lumination Electric, Orlando. FL. I ordered 3 chandeliers for our new construction in Windermere--bedroom, dining room, family room. They were huge & required assembly...lots of crystal.

Our tech did an incredible job. He md sure there were no finger prints on ea. crystal...I didnt tk abt that. We relocated the blder spec. DR fixter fm the dining room to one of the larger guest bedrooms...looks great!

We were so impressed, we asked for the same tech to install the undercounter lighting. He educated us about our options. To our surprise, there was minimal drilling.

When the lights didnt function, he even came back to educate me abt our new fangled switches that turn off when it senses water...my bad. I thought they were glow in the dark find a switch locators or something...lol.

R D.

this company is no good. total ripoff. stay away. and very poor customer service .and very unprofessional

Tony T.

Had an appointment for service on a Saturday that I made a week in advance and no one showed up. When I called they said they would check with the electrician and call me back but I never received a call. Very unprofessional !

Nadege L.

Great experience from the start. The company provided details about my technician before he arrived and even moved my service up to an earlier time when another customer cancelled. My tech was knowledgeable and very friendly. He completed the work much faster than I anticipated and was much more cost effective than another estimate that I received. I will be contacting them for future electrical work.

Luis E.

I had problem with the pool timer, the office said I had a service charge for coming out, then the person arrives and said I had the service charge of 69.00 plus 230.00 for the Diagnostic plus the PROBLEM FEE, at no time I was informed by the office of the 230.00.
I payed the 69.00 and that was it, I refused for a company that take advantage of people.
This company is a RIP-OFF, Call some other company and save money they are not the only one.

Katey O.

We called A-lumination for help with our outdoor security lights and after we were told that it would be a $70 service call fee just to check it out, we hung up and kept shopping. After 5 minutes we got a call back from them and they helped us out by waiving the service fee. That alone was great service. Brandon was our electrician and he was very helpful and told us exactly what was wrong. It was a quick fix so we had him check out other parts of the house. He was very nice and reassured us that all of the electric in the house was good. Thank you for all of the help!

Cheryl H.

I had a refrigerator I moved to the garage. The GFCI outlet I was plugging it into kept tripping and would not allow the refrigerator to operate.. A-Illumination came out and quoted me $311.00 plus tax plus the $69.00 trip charge. The quote was to add an electrical outlet about one foot away from the fuse panel and one foot away from the existing electrical outlet. Seems to be an exorbitant charge for the work involved. Needless to say, I did not authorize them to do the work.