Wired Electrical Services

Chevonne J.

I was looking for someone to preform maintenance on my home generator and came across wired. When I called to get a quote the young lady on the phone was very polite and got me scheduled as soon as they had an opening, which was about 4 days. The only issue was that I was scheduled for 9-12 and they showed up after 5. When I called to check up, they said my appointment was from 1-4, but that was not the time I was originally given. Unfortunately no one called to tell me my time was updated. The technician came and did amazing work and all ended well, so I can't complain too much. Just make sure you take off a whole day of work in case they don't show up on time.

Peter L.

Tommy, the owner, is a piece of work. We had a tech come out to troubleshoot an issue in the kitchen where we couldn't get power. The breaker was flipping due to the fridge drawing too much power on a 15A breaker. What turned out to be something so trivial as swapping the 15A to 20A, they wanted to charge $600+ for two separate days they had to come out. The first day they came out they swapped out two GFCI outlets that the tech deemed ""faulty"", which wasn't the case. Shortly after the tech left, the power went out in the kitchen again. Tech came back the second time and mentioned to us that we'll forget about the first day since he did not fix anything. We even had to tell the tech try swapping out the 15A to a 20A (a friend who does electrical work advised us to mention this to the tech) and that solved the issue we were having. They were trying to charge us the first day with 1.5 hours of troubleshooting/labor and another 1 hour the next day. There is no reasoning with a scam artist such as Tommy. Clearly the tech told us one thing and then you have this piece of work telling us he has to charge for the time the tech was out here not fixing anything (lol). Furthermore, the same tech who came out twice parked his van pretty far away from the house when he could've simply parked right next to the entrance to the house. He would saunter back and forth to his van and to the house to milk the clock, which was so petty. We would not have minded paying $600+ if they had provided honest and legitimate work instead of causing more issues with putting in GFCI outlets which they have for $60+ per outlet that didn't even resolve the issue!

The best part is their invoices which had a lot of inconsistencies and the owner, Tommy, aka piece of work, had to adjust it so many times to fit his narrative. We still ended up paying around $400-$500 for a breaker swap basically. There is no reasoning with this man as he seems quite ignorant from speaking with him over the phone. He is also condescending saying things like ""R U AN ELECTRICIAN?"". Like, bro, you're the one trying to charge people $600+ for over something trivial as swapping out a breaker? Mind you that this house is owned by my father (retired Vietnam war Veteran and a professor) and he said things like ""I'm going to put a lien on your house"" to him. How small minded do you have to be to threaten someone such as my dad like that when you're the one trying to rip us off. My dad already suffers from PTSD and this guy with his small brain trying to threaten him. Like I said, real piece of work.

I will be reporting this business to the Texas Department of Licensing and Regulation.

Patrick G.

HIGHLY DISORGANIZED! Stay away! I made an appointment with them this past Monday. Took time off from work to be home and they no showed. I thought I'd give them another chance and rescheduled for today. Again, took time off from work to be home this morning and, guess what? Another no show. When I called them (30 minutes after the appointment time) to ask where the service repair person was, I was told: ""Oh, yeah, I see you were on the schedule on Monday and we had to reschedule you, but the lady forgot to put you on the schedule today."" What? And no apology. Fool me once . . . lesson learned.

If you want a company that has very little respect for your time, by all means, call them. If not, save yourself some frustration and STAY AWAY!

UNPROFESSIONAL!

Crecenra B.

Beware! The company installed a generator for us in May 2021, and to date (February 2020), the gas line has not been inspected. We have made numerous phone calls and written a letter with no solution.

Mike T.

Was charged by the full hour amount when the electrician was done in 35 minutes. They fixed the issue but way overpriced. I wish they are honest with the way they charged customers. The technician sat in his vehicle for another 25 minutes and drove off.

Natasha G.

DO NOT USE THIS COMPANY! They have been out 3 times to install a part and each time they say it't the wrong part and they have to order it. Then I was lied to stating that they came to repair my generator and no one was home when CLEARLY I was because I took of off work that day. Save yourselves the energy and time..

Amir A.

Came out in less then 5 hours with ice and snow on the road, city is shit down. Had the generac parts (oil pressure switch, battery, and other stuff) got me up and running in less then 20 minutes.
THANK YOU!!

Miranda H.

Best electrical company out there. The owners are awesome and super professional. They installed can lights in my living room and they look awesome. They have also done many of other projects in my house. Always on time and great pricing.

Adam T.

They sent me a kid that didn't know what he was doing. He spent 6 hours doing all kinds of 'tests'. He charged me $600 to 'diagnose' my problem, and the diagnosis was wrong. After many conversations with this company, they finally sent me a seasoned electrician weeks later, who fixed the problem in 10 mins. It was a loose connection in a plug. They didn't offer any apologies and wouldn't refund any of my money. This should have been a $150 job.

J M.

This is definitely the most expensive electrical service company. I was charged 189.00 for a circuit breaker that costs 55.00 at Home Depot. Also charged 160.00 just to come out and do a 15 min job. I would not recommend using them....save your money. GET EDUCATED ON PRICING BEFORE YOU DO BUSINESS WITH THEM.

Edit: I called this company out and their response was that they markup parts. I asked him if 200% was normal and he didn't know what to say. They DID try to resolve my issue by the following means which is highly unethical and quite frankly shady. The gentleman in the office told me if I go to the store and purchase the breaker and drop it by their office then he would refund me the money for the overcharge. In addition I would have to change my Yelp rating to a better review or delete it. I was not about to waste gas, time, and to be threatened with changing my Yelp review to get $100 back. I've warned you..... this guy and company are shady. Will be filing with the BBB.