Wired Electrical Services

Adam T.

They sent me a kid that didn't know what he was doing. He spent 6 hours doing all kinds of 'tests'. He charged me $600 to 'diagnose' my problem, and the diagnosis was wrong. After many conversations with this company, they finally sent me a seasoned electrician weeks later, who fixed the problem in 10 mins. It was a loose connection in a plug. They didn't offer any apologies and wouldn't refund any of my money. This should have been a $150 job.

J M.

This is definitely the most expensive electrical service company. I was charged 189.00 for a circuit breaker that costs 55.00 at Home Depot. Also charged 160.00 just to come out and do a 15 min job. I would not recommend using them....save your money. GET EDUCATED ON PRICING BEFORE YOU DO BUSINESS WITH THEM.

Edit: I called this company out and their response was that they markup parts. I asked him if 200% was normal and he didn't know what to say. They DID try to resolve my issue by the following means which is highly unethical and quite frankly shady. The gentleman in the office told me if I go to the store and purchase the breaker and drop it by their office then he would refund me the money for the overcharge. In addition I would have to change my Yelp rating to a better review or delete it. I was not about to waste gas, time, and to be threatened with changing my Yelp review to get $100 back. I've warned you..... this guy and company are shady. Will be filing with the BBB.

Kat A.

Wired Electrical is professional, timely, and really the best! You can trust them to do a great job and exceed your expectations. They seem to me to be one of the absolute best serving the Houston area. I'm really glad to have heard about them and see how great they are! Do yourself a favor and stop searching, Wired is your pick!

Liz D.

John was on time, thorough, and professional. He explained everything he was doing and asked my thoughts before completing. I would recommend them for any job. I had total piece of mind!

Pam J.

Cesar was friendly and helpful. He kept me informed at every step of the way.

Sean G.

11/15/2018... I look at social media and look @ reviews like everyone else, food, business etc.. I thought WIRED was perfect for my jobs. I needed 5 outlets installed, three inside two outside, three ponged toggle switch, a dimmer an some light bulbs removed. Over $1400 was my bill for this, contractor was here for 8 hours.. yes, some sheet rock work was needed.. for the inside, but charging $92 for a dimmer.. I owned a business for years, yes we need to make money for bills.. but the lesson I learned is when you think you found the right company, continue to shop around.

Commentator C.

We had an electrician from Wired come out to replace exterior low voltage lightbulbs. When I set up the appt I explained the job, said I'd provide the bulbs & asked them to bring their 25-32' ladder. Again when the aPpt day neared, we spoke again a & reminded them to bring the 25-32' ladder.
When the electrician showed up, he didn't have the proper ladder. He waited around for it for 30-40 minutes for his colleague to bring the ladder. We walked the entire property & turned on the lights so that he would see the dead bulbs. He acknowledged & counted the dead bulbs.
At the end, he gave me a bill double the amount I was quoted by the office. He tried to upcharge w/different fees including-for the time he spent waiting for the ladder to arrive; he claimed it was really a 2 person job but he would waive the fee for the 2nd guy. I called the office & spoke w/the mgr. Argued that I shouldn't be charged for a ladder. That's a requirement for them to do the job. Then the tech put his ladder away & as I walked the property I noticed he missed a bulb on one of the high eves. He said ""oh sorry but I'd have to get the ladder out again & oh man, Its impossible to get to that bulb."" I said the last guy reached it and installed it. He left and didn't replace. Very Unsatisfactory experience.

I am editing my review after reading your response. It is very unfortunate that when I escalated this issue to your office and spoke with you at the very time the tech was at our home you chose to dispute upcharging me. It wasn't until I refused to pay you that you chose to back down.

There is no doubt that it was ""Wired"" whose charging practices and service this review was solely based on.

Mitchel C.

I agreed to have Wired Electric install a large backup they generator to power our home. The generator was a year old and had been used. The electricians encountered several problems getting the unit running and had a rough time with the local inspectors. Consequently the 1 week job turned into 3 weeks. But the ops manager Duane stayed with it to the end. Nathanael who sold me the generator in first place worked with Duane to ensure the unit was 100% operational and that I was satisfied. Sometimes we don't know how good a company is until you see how well they deal with problems and Wired Electric definitely rose to the occasion.

Kelsey N.

I had just decorated my house with all my Christmas lights when I blew a circuit. Ugh! I called Wired and they picked up the phone and arranged an appt for the next day!! They were quick to come out and fix my electrical issue!

Rita Q.

My first experience a few years ago was fantastic, so I called them out to replace a whole house surge protector. First, the service man did not have the work order and asked what I wanted done, and asked if there was anything else to do..... I asked to confirm the price of the installation and was given a price for the full installation for the day. Next the bill shows up with an additional $159 service fee after the first quote. He told me sorry, he had to charge the service fee which was not mentioned when I made the appointment or up front on the day. Called the office and received no assistance whatsoever. If I see ""Provide and install"" and there is a price, I expect that to be the price. Not with an additional charge. And overall it was so expensive. I looked online again and could have bought the same part for about $60 and their part was $299. Lost me as a customer for not being up front.