Wiggins Electric

Sue F.

Chris from Wiggins Electric just finished two jobs for me- installing recessed canned lights in several rooms-a new one over a dark stairwell and he replaced several ugly old surface mount lights with the cans. He also installed a fan and deck lights. He was clean, efficient, and really did an outstanding job! Very happy!

Cindy H.

Family owned and we support independent businesses. I've always been happy with Wiggins in my home and in my business. They are really professionals!

Kim H.

Great work the tech Jeff Hutcheon who came out was very experienced and an expert in his field.

Gordon A.

Unlike other reviewers, we've had great results with Wiggins.
We've had major and minor work done in our Petaluma home for the past year. From a complete re-panel job, to installing bath fan, lights and plugs, this company has come through every time. That includes suggestions on lighting and receptacle locations, outside work, spa and sauna installations. You get the idea; they've been great. They show up on time, are very clean, leave behind no messes and compete the jobs on time and within budget. I frankly don't know what more you could ask.
My take is just tell them what you want, be as clear as you can be, listen to their suggestions and go from there.
Great work, Wiggins! I can assure you we'll use them again!

Terry B.

My experience was not as bad as that of Maureen B. BUT it was horrendous just the same. Since they didn't seem to know what they were doing on site, Wigins eventually wrote me a letter saying, in effect, that they didn't think they could meet my expectations and that they would cease work on the job site and could I please send them wha I owed them, which I did.

If you want a guaranteed nightmare to heap upon the normal stresses of a remodel, USE THIS COMPANY!

Maureen B.

What. A. Nightmare. Easily took a year off my life. This is long, but read it all; it will save your sanity and be worth it. Here's what happened:
We went to J.F. Lighting (where we bought most of our lights), where the manager sat down with us in a long consultation and marked on our plans where each lighting fixture, etc., would go in the house. He put a red 'x' where every sconce, etc. went. We wanted lots of wall sconces, etc. We were to take the plans next door to Wiggins and within a week or two get a quote for their wiring and installation services. The manager said he would do it for us (HUGE MISTAKE! - we should have taken it over ourselves, after making a copy). He didn't say he worked for them. All was well.
We waited. And waited. Weeks, and then months, went by. We called and called, the quote was ""coming."" Finally, it came; around $23,000, not too bad. We thought it a good deal, and accepted. No explanation on why it took forever to get the quote, but who cares, right?
So the lights come, and Wiggins wires the house, starts installing everything. Strange things happen, like coming home and finding they are installing ""over the mirror"" bathroom vanity lights at NOSE level! We aren't dwarfs! Our contractor, of course, tells them to raise them up a couple feet, so they do. He goes through the house, and makes a list of obvious mistakes, like ceiling lights more than a foot off-center! Really weird stuff like that. Stupid, incompetent mistakes. He makes a ""corrections"" list and gives it to them. They correct their mistakes. First, they try to BILL us $400+ for fixing the items on the ""Corrections List!"" For fixing their own mistakes! Our contractor (their buddy), squashes that, so they relent.
Next thing we know, they are billing us for FOUR THOUSAND DOLLARS in ""change orders!"" We didn't make any ""change orders,"" didn't see or sign any either. Huh? We ask them what they are talking about. Oh, they said, ""the sconces, you didn't tell us you wanted wall sconces, so that's additional."" Um........no. We ordered placement of LOTS of sconces, and he marked them all with a red ""X"", we tell them. They claim there are ""no red x's"" on the walls for sconces. What???
What they DIDN'T tell us: Turns out, we later wheedled out of the J.F. Lighting guy (who whined ""Don't tell them I told you, I could lose my JOB!""), he, or they, it wasn't clear, LOST our original set of plans, that he had marked up with all our red x's, and THAT was why they couldn't give us a quote, UNTIL they secretly had him REDO them from MEMORY! OMG. He didn't call us and explain what happened, or invite us to sit down and go over it again, he just did it months later all by himself! And he forgot the sconces. I guess they were too embarrassed to tell us they lost them. I looked at their set, with it's ""no x's"" right where I had watched him put multiple wall sconce x's in red pen surrounding all the french doors. Nada. Not the same plans. They lied and said they were, until HE told us ""in confidence"" that the original plans had been lost and that he's ""had to make up new ones."" Outrageous.
So WE had accepted a quote that we had every reason and right to believe was based on the consulting, and THEY wanted extra thousands of dollars for each thing that he ""forgot."" (And we had gifted him for his time with over $700 in free picture framing, for which he never even thanked us at all). I kept calling the owner, and he kept saying (endlessly, for months): ""Don't worry. I'll take a look at the bill and correct it."" He never did. Every week or two we'd get a new invoice, with a big ""LATE! -- Julie Wiggins"" scrawled across the bottom. I'd call again and her son would assure me he would take care of it. Nice secretary, too. They'd ""take care"" of that corrections list (back on the bill), etc. Many ""LATE!"" notes from Julie Wiggins followed. She wanted her 4K. We asked to see the ""change orders"" but of course they could produce none. There weren't any. (They weren't the only sub-contractors that did or tried doing this, btw, it seems it's common practice). We owed them NOTHING, had paid our contract, made zero changes, and they in fact owed US for duties not performed or items botched (none of our outdoor receptacles work, NONE!) So what happened?
They SUED us, for the 4K! They didn't have a LEG to stand on, but they SUED us! Even their buddy the contractor sided with us, or at least he told us so. We turned them in to the State Contractors Board, with tons of documentation. But not right away, because we were running two businesses, and emotionally just couldn't deal with it, especially me, whom it was up to to get all our ducks and evidence in a row and put it all down in a nice, neat TERM PAPER. I put it off, and put it off, the deadline looming. It weighed on me like an anvil. I cried myself to sleep many a night, and this ""awfulness"" went on for months.