West Hills Electric & HVAC

O T.

Absolutely pleasant experience from initial quote to final inspection of the job. Don and team were all very professional and were able to answer my questions gave us a very fair price for the work that was involved. Don explained many options for getting a unit installed that met our specifications and the result has been magnificent so far.


Given that COVID was prevalent during this installation time, all workers wore masks and kept their distance when working in our home. Everyday, they left all their tools and materials in an organized and neat manner, and were all done in 3.5 days.

Definitely would recommend 10/10

Eriko M.

I just had four mini-split units installed in my house in preparation for the coming summer. Don and his crew were great. The work started on time and finished a bit early. His crew is polite, friendly and very hard-working. As in every house, my house has some tricky places that made it difficult to do a straightforward install. Don was very creative and laid back about dealing with issues like this. I'm very happy with the outcome. It's almost too bad that I don't need the A/C right now.

Thomas E.

These guys are awesome! I needed to have an EV car charger installed on a relatively short time horizon, and these guys delivered! The two installation techs showed up exactly on time (literally down to the second), were very professional, and did a great job installing the charger. Don, the manager, even showed up toward the end to inspect the work and confirm that I was satisfied with everything. As if it could get any better, the insulation was roughly 50% of the price other electricians had quoted me. I'm super happy with these guys, and highly recommend them to anyone!

Stephen F.

Had a great experience working with Don. He was responsive giving us an estimate which is more than can be said for many contractors. Don was also available to clarify questions about the estimate before we started. Beyond that the work was also finished on time and his entire team was pleasant through the whole process. Would definitely work with them again.

freebie w.

Had Don and his working partner Chris put in a new Goodman forced air heating unit. The old unit was noisy and the upstairs of the house was always HOT instead of WARM. All I can tell you is that they worked their behinds off, they were on time, they worked efficiently, they cleaned up every day. The job turned out to be much more difficult than I think they knew it would be and what should have been a two day job turned into a 4 day job. Chris, especially, had to work in very very tight spaces and stayed enthusiastic the whole time. The job came out great. The house is quiet and the heat is now evenly distributed between up and down stairs. Gas and electric bills are lower. Despite spending much more time and effort than they expected they stuck to their estimate and didn't bump it up. The only negative reviews I see here are from pissey people who whine that they couldn't reach West Hills by phone. Their impatience was their loss because they would have been happy with the final outcome. The shops that answered them right away and responded immediately ? Probably a reason,.... like no customers and they cost too much ! Call West Hills, you'll be happy.

Susan L.

Don Alfano and his crew Chris and Steve installed in my home central air and heat a couple a weeks ago and I couldn't be happier with the job, the equipment and most of all with the respect and kindness of these men, finding this company was great, starting with the estimate thru to the end of the job.
I have already recommended the company and passed out Don's card.
I will always call them for any electrical needs that I have in the future.
I wish I could give them10 stars.
Sue Logan

Tara D.

I highly recommend Don and west hills electric. They are honest and very good at communicating the scope of the job and time it will take. I had an unusual request to move a compressor and furnace from a house in west la to my house in Gardena and install it. He redid everything so that I got a new closet because he moved the furnace to the attic. I called many hvac companies and don was the only person who suggested this solution.

Chas C.

I've called West Hills 3 times over the past few years and have always had good prompt service. Yesterday I lost partial power to my kitchen and they came out today. In about 15 minutes, Chris figured out the problem was with Edison and there was no charge for the call. I figure a good review is the least I could do to reward good service!

Lisa J.

Tempted to give one star, but I'll control myself and give two. I called West Hills five hours ago today during normal working hours and left two phone numbers, slowly and clearly repeating both numbers twice and my name twice, and no one bothered to call me back. If this is how this company treats customers during the courting phase, I'd hate to see how they treat them once you're on the hook for a service call and fee.

Meh. I've moved on. I called another establishment that answered its phone promptly, clearly explained their service call and repair rates, and set up an appointment. Pretty straightforward and much appreciated. I'll review that company once the work is done.

Ryan J.

I called West Hills Electric because of the high ratings received here on Yelp. I left a voice message explaining the reason for my call but never heard back. I tried again but only received voice mail. With the heat lately, I assumed they must have enough work with the air conditioning portion of their business, so I decided to try a different company as I needed help sooner than later. Sorry I cannot rate as high as others, but I only have one category in which to rate which is customer service and without a call back that is difficult to do.