Wentzel's

Kevin M.

I thought these people were very dishonest to us when we called, also when they show up they did nothing and still wanted 155.00. They run a scam on after hour calls. We asked them if they were from another company that we thought we called and they just said we will be there.
So I would watch them very very very dishonest people.

Joseph B.

I was having problems with the heaters not working.m.Since one company was.setting me up for a generator I called them.
They came out and found breaker flipped. The electrition told me it was the heater.
I called Wentzels. He found the breaker had not only flipped again but had partially burned out. These guys have been great every time I called.

Judy W.

It is never fun to get your heat fixed, but Luis made it sort of fun. He quickly figured out the problem and then fixed it right away. My roommate and I were cleaning and blasting music and he sang right along to the music. It was funny. I would definitely use this company again.

Tom S.

Just had a semi-annual inspection performed by Zack....can't say enough about the quality of the service provided and the efficiency in performing the inspection. I would recommend this company for all heating and cooling needs!

Lori H.

They overcharged for a repair paid 1000 for a patch and Freon. They did a shit job and 3 months later it failed now they want us to pay them again for the same shoddy work. Do NOT aide this company they will fuck you over.

Brian H.

These guys are terrific. They show up on time, charge fair prices and you get exactly what you pay for. Highly recommend!

Paul S.

This company is the WORST - have had a twice annual prepaid service contract required by landlord. First they failed to notify us at renewal time (every year), then they only do 1 of the 2 required annual services which violated the terms of my lease. The system breaks down and landlord asks for copy of required service reports and guess what there is no 2nd service for the year. They come out and fix breakdown and then bill me at higher rate as contract had expired (never notified us). Then when I call they say contract hasn't expired because they didn't do 2nd service. This is just the worst run operation -happy to take your money but then they just disappear and respond that it is my responsibility to have them come out and do the services. Too many legitimate AC companies out there to pick from so pick someone else.

Alan J.

Poor service ! ! Technician correctly told us our system needed replacement, then acted like a salesman/estimator and quoted us a price $3-4000 above other estimates for a similar replacement. Will not call them again.

Penelope S.

If you need a new air conditioner, don't use these folks. They do not stand behind their installations. Their service staff is incompetent and once they get your money, they don't know you. They can only handle very minor maintenance types of work, like refilling freon or changing the air filter. Anything more, they just don't have the proper training or customer service skills. Do yourself a favor and use another company. It will save you a bunch of headaches and prevent you from sitting in your house with no air or heat for days on end. Terrible, terrible experience.

Susan R.

Just moved here from CT. Had a leak in our condo and couldn't move in. Wentzel had one of their wonderful techs here immediately; an installation expert the next day; and technicians performing work today. Can't wait to sign up for their service contract. These people are the best!