Wentzel's

Brian H.

These guys are terrific. They show up on time, charge fair prices and you get exactly what you pay for. Highly recommend!

Paul S.

This company is the WORST - have had a twice annual prepaid service contract required by landlord. First they failed to notify us at renewal time (every year), then they only do 1 of the 2 required annual services which violated the terms of my lease. The system breaks down and landlord asks for copy of required service reports and guess what there is no 2nd service for the year. They come out and fix breakdown and then bill me at higher rate as contract had expired (never notified us). Then when I call they say contract hasn't expired because they didn't do 2nd service. This is just the worst run operation -happy to take your money but then they just disappear and respond that it is my responsibility to have them come out and do the services. Too many legitimate AC companies out there to pick from so pick someone else.

Alan J.

Poor service ! ! Technician correctly told us our system needed replacement, then acted like a salesman/estimator and quoted us a price $3-4000 above other estimates for a similar replacement. Will not call them again.

Penelope S.

If you need a new air conditioner, don't use these folks. They do not stand behind their installations. Their service staff is incompetent and once they get your money, they don't know you. They can only handle very minor maintenance types of work, like refilling freon or changing the air filter. Anything more, they just don't have the proper training or customer service skills. Do yourself a favor and use another company. It will save you a bunch of headaches and prevent you from sitting in your house with no air or heat for days on end. Terrible, terrible experience.

Susan R.

Just moved here from CT. Had a leak in our condo and couldn't move in. Wentzel had one of their wonderful techs here immediately; an installation expert the next day; and technicians performing work today. Can't wait to sign up for their service contract. These people are the best!

Laura D.

Another great job by Wentzels. They not only do AC we had them do insulation in our attic and it made such a huge difference!! Our AC couldn't keep up so we called and determined there was no insulation over our kitchen after a remodeling job was completed. Never would have known that - kept thinking it was an AC issue. They did a great job on time, efficient, and amazing difference in our house now!!! Thanks Wentzels for suggesting we look at insulation!!! Job well done

Josh L.

Called at 8 am on a Monday due to a fan blower motor not working on a 9 year old unit. Was told tech would call later and would call 30 minutes before arriving at my home so I could leave work and meet the tech. Received a call at 3 from the tech, he was at my house... never received a call. He said he would have to go to his next stop and would be back in an hour to 2 hours. I left work and came home, waited until 5:45 and no tech called multiple times and never received a call back. Finally showed up at 6 pm. Quoted me $630.00 for a universal blower motor... $275 for labor and $350 for fan motor. Fan motor is $130.00 with cap and tech was at home for 1 hour. Had no choice but to pay since no one would come at 6:30. Had them do the same thin on my downstairs unit 35 months ago and the cost was $450??? Would not recommend or use this company in the future.

Joe R.

NEVER USE THEM!
For over 2 1/2 years my father has had nothing but SEVERE white powder dust in every room every day after this terrible company replaced his a/c and ran a new duct into the master bedroom. He is too nice of a person and will get the run around Everytime he calls and asks what is the next ""plan"" to get this corrected...and waits weeks for a return call. And numerous missed visits by the company. They ""forgot"" to have the county come out and check to sign off on the permit.

DO NOT USE THEM!!!!

Nancy W.

Again, Wentzel has come through for us with excellent care, excellent communication, excellent service. They provided top notch AC installation and Insulation installation. Their service contract is thorough and reasonable.
Tim and Cody, Tanya and all the crew are superior in their roles.
I have had three homes over more than a decade in Sarasota and this is the best AC company I have ever used.
If you need AC, don't waste anymore time.Call Wentzel.

Julie H.

Highly recommend! Our AC broke down on Labor Day weekend and we called several places, many wanted extra money for the service call being on the weekend, and a holiday weekend at that! We ended up using Wentzel's and they came out within 2 hrs and spent a good 4 hours here and replaced the capacitor. Total price for that was approx what one company, that is 2 minutes from my house (!), wanted to charge just to drive out here! Turns out we still need a new motor (for the air handler) and due to the holiday won't have that until Tuesday. The service guy was very honest and didn't try to sell us a whole new system. Our AC unit is 20 yrs old but was built in the US and they ""don't make them like they used to."" He's going to replace our made in USA motor so we will continue to have a solid unit! He drove out to look for parts and to his shop twice yet didn't charge us extra for this. Great company and I would highly recommend!