Village Plumbing, Air & Electric

Arah P.

I am very disappointed with this rip off company! I was told up front that I would be charged $175.00 just for someone to come out but was over charged for what service was provided. In the end I ended up paying $596.00 and he only replaced 1 water supply line on the hot water heater and 1 4"" vent assembly. I mentioned that my washer was hooked up wrong and only hot water was coming into washer but he said he did not know how to fix that! I had someone else look at what he had performed after it had been fixed and was told that type of job should of only cost around $248.00 max including service fee. Never again with this company! I do not recommend them...

Stephanie B.

I'm a realtor and just called to have a HVAC guy come out and was told it would be $199 just to get a bid for repairs inspection report said.....that's not including a repair done, Billy Grayly.....mgr. wouldn't even get on phone so I could explain what I needed........very rude people on phone!

Randie L.

I cannot say 'thank you' enough for responding to an emergency. David G. was super nice & fast. The dispatch lady (sorry I forgot your name) was extremely helpful and understood I needed someone FAST. David answered all of our questions (5 people) and explained the process well. There is a service fee for coming out. I didn't mind cus I needed someone now! Since the problem was small, David fixed it in no time. The quoted price for service was extremely reasonable and the service fee was waved. Hallelujah! The icing on top of the cake, this place is woman owned & operated.

Jeana T.

These guys were honest, and very helpful. Diagnosed the problem right away and were happy to answer any and all of my questions. They came out within a couple hours of me calling. Jeff came to my house and was totally professional.

Patty C.

I tried calling the company several times to address the issue, and someone always takes down my messages to ""have the customer service agent call me back to address the issue,"" but I never hear back.

I would recommend using another plumbing company, or at a minimum, getting a second estimate elsewhere.

Lauren L.

These people are idiots! They do not call before they show up.
We requested repair on our furnace and dryer.
The repair man for the furnace told us the wrong thing was wrong with our furnace and if we had just gone with his repair instead of getting a second opinion we would have wasted $800!
The dryer repair man comes the first day and says he has to have a second repair man with him to perform the service because it is a stacked unit..
The next appointment he comes out with a second repair man and they ""fix"" my dryer. The next load of laundry I do I have the same problem (the dryer tearing my clothes).
Third appointment I made I said to make sure you send out 2 service men to repair my dryer it is still broken. They send out 1 repair man again. So, they then have to try to get another repair man out here. Meanwhile it is 3 pm and I have been waiting since 8am! My dryer remains broken.
These people will waste your time and take your money. Do not use their service.
Don't be fooled by how nice they sound on the phone.

Sean C.

I called them in for replacing a kitchen faucet. They gave me an estimate for almost $400 for labor cost alone. I asked them why the charge was so high, they said it could take them between 3 and 6 hours to do the job. These guys are really money suckers. Avoid them as much as you can. BTW, they charge you $59 for a diagnostic fee if you do not let them rip off you.

Tony A.

Had village plumbing come out to quote seating a toilet (all hardware was onsite) and fixing a small crack in a piece of PVC pipe. Village quoted $750 to seat the toilet and $250 to fix the pipe.

I recently moved to Houston and these prices seemed outrageous to me, but perhaps it's just the going rate here. However the cost of living here is low so it really surprised me.

I ran to a local plumbing supply store and fixed the pipe for $15 in parts and 30 minutes of time. Seating the toilet took another 45 minutes. Honestly, with self-setting flanges installing a toilet is pretty much idiot proof.

Matthew K.

I wish I could leave less than 1 star

Garbage disposal stopped working. Had village plumbing come over to fix garbage disposal. All the tech did was press a reset button, which took less than a minute and they charged me $209 dollars. I really felt cheated and over charged.

Village plumbing will never get future business from me.

Drew N.

I called Village Plumbing because my Water Heater was out. These guys know exactly what they are doing. Jason S is the man! He took one look at my water heater and knew exactly what the issue was. After searching all over town for a replacement piece Jason eventually found one. He told me ""It was his job to get my water heater issue resolved today."" How many times do you hear that from a home repair person you call out? Thanks again Jason and Village Plumbing! Great company and great people. Call them today!