Universal Home Experts

William L.

I called these folks out yesterday around 6:00 pm, they promptly showed up at 7:00 pm to service my electrical power switch on my furnace. I thought this company is going to be good to work with. That was until they wanted to charge me $2,050.00 to run 60 linear feet of wire back to the breaker box. They also wanted to change out my 6 year old breaker box, add needless surge protectors and re run my appliance wires for $5,900.00. I then called an honest company and he came out and with in an hour he changed out the burnt switch and a connection wire for 190.00. This company is clearly based on over selling. Just like John Moore, ABC Pest Pool and Lawn, ARS, etc. Don't fall for that.

Kelly K.

Way too expensive, I would recommend checking around to get at least 3 other bids, however, great customer service.

Mariusz S.

In spite of (false) advertising and probably fake reviews, one can not get a simply, approximate price quote for a most simple job, such as a toilet installation!!!
You have to pay $59 for a guy to show up to give you a quote. If you don't like the price quoted you are out of your money and nthing will be done.
This is NOT a professional company. Stay AWAY !!!!!

Tina B.

Martin arrived promptly and solved our refrigerator water line issue quickly and efficiently. Great customer service and we will definitely call Universal Home Experts again!

S. T.

Excellent company. Had some wiring replaced in my home and a new breaker box put in. Called for service and got an estimate. They came out the same day, did the work and got everything up to code. When I asked that the outside wiring be concealed they sent a tech back to change the wiring. This business puts customer service FIRST. Many companies today just want to collect a fee and be done. This company really goes the extra mile. The personnel does a great job communicating with the customer. They will call you back! The technicians are professional and very polite. Will be using them again.

J T.

I have to say I was very disappointed. I contacted this company because of their good reviews only to be told that they would not install a new water heater at my rental property even though I own the town house and I personally assured them they would be directly communicating/dealing with me the owner. The reason I was given is because they have had bad experiences with payment from tenants. Tenants are not responsible for repairs on rental properties the owner is responsible. I don't understand their reasoning; payment is always received at the time services is completed. I don't know what transpired between past rental property owners but I do know this about myself I am a very responsible person and it's insulting that I am being punished for something I did not have a hand in. So if you own rental property and need Universal Home Experts, I am passing along what was conveyed to me they don't do business with rental property owners. I'm disappointed but wish them well.

Gabriela S.

I had Universal Home Experts replace my exterior home and landscape lighting this past summer in Richmond, TX. To start with, when I first called them, they came the very next day to give me a quote and return the following day to do the work. The gentlemen that Universal sent out were very professional and polite. They went out of their way to accommodate my needs and very large yard. The job was completed in one day. There have been a few kinks since installation and I've had to have them back out twice. Each time I've called they were still very polite and happily returned to fix the issue the very next day after calling each time. I was impressed by this as they had already been paid and in my experience, companies are only prompt when there is a sale involved. Universal has far exceeded my expectations each time. I have recommended them to a couple of friends thus far. This is truly a company that stands behind their work!

Baye C.

A good electrician should be able to look at the detailed pictures and summary from a home inspection and tell me whether a project is urgent, or should just be watched. Universal wiring refused to even look at the paper inspection which has already been done, and insisted they must go out to the property to look at the property first. ($60) Unaccommodating, and with so many more helpful electricians in the area I can't see why anyone would choose this very expensive, unaccommodating, unhelpful company.

David T.

A/C problem: Louis came out Saturday morning and in 30 minutes had it up and running. Very nice, explained each problem area, had a few suggestions for the future, checked out the attic on both units.
They have been here before with similar efficiency on wiring needs.
Have my 100% vote!
D.T., Sugar Land, Texas

Al D.

Would like to have given a better review - because after Hurricane Ike Universal Wiring assisted with getting my power back on after a tree knocked out the line from my home to the pole - and Centerpoint couldn't get to it for another week. Back then, the price was good and they were a great help.

Fast forward to 2013. Asked them to come out for a bid on a new panel box. They charged $60 just to come look, then bid it over $6k. I sent them on their way, and the same exact work is being done by another reputable electrician for $1,500. They got their $60 out of me, so they probably don't care about a negative review. But be warned. And always get multiple bids!