Turner Electrical & Lighting

David K.

I recently had a hallway light to go out that was that was very high up and Eric the technician came out and handled it with ease this company and this individual as well as the woman who operates and coordinates the office are very organized and structured well I highly recommend this company and honestly I'm very picky I'm not the easiest to get along with so this is saying a lot again this company is really good and I like them. The tall technician Eric again is incredibly knowledgeable and efficient. He took one look and pointed out exactly what was wrong ran to the store and my light was fixed before I could finish reading my chapter for school.

David R.

Agree 100% with other posts that liken these guys to a criminal enterprise with American Home Shield as their partners in crime. AHS sent them out to deal with an electrical fire in our garage so they came out the next day, took a look, said they needed parts and left, never to be seen again. Numerous phone calls over the next two to three weeks failed to light a fire under these losers and the story never changed (we're waiting on parts). Mind you, the breaker dedicated to our well pump had been damaged so we were WITHOUT WATER for this entire period of time. Did they give a rat's derriere? No, they could not have cared less, and didn't pretend to. As other posters have noted, phone calls were met with complete indifference or outright rudeness. Eventually we got tired of playing the game and hired our own electrician. Guess what? He found the needed parts in two days.

Turner Electric of North Auburn is without a doubt the sleaziest contractor I've ever dealt with in my life. Do not, repeat do not, allow them on your property. I further recommend that anyone considering AHS as a home warranty company find another insurer as they obviously have no scruples. We sent them a letter demanding $2450 for our out of pocket electrical repairs since their contractor left us high and dry (quite literally) and guess what? They paid us! Just the price of doing business when you take people's money and send scumbags out to their homes to screw them over.

Janel H.

This company are crooks and in with American Home Shield warranties who will deny every claim. They hire contractors like Turner Electric who lie, flat out lie for them so things are denied. CROOKS!!! Sent out someone from Turner Electric for a pool pump saying he was their pool guy. Opened the pump, took a picture after it was leaking 10 times more than before and gave a cement to my husband telling him to apply it. Lied and told American Home shield they never touched it. I would stand an video these crooks if they ever come to your home! Wish we did! They wouldn't even come back and fix what they made worse!!!

L T.

Home warranty sent us Chris the electrician and he was awesome! Very friendly and thorough. I was worried when I saw the bad reviews but realized they're mostly about pool issues. He also took the time to explain how to change out some switches if we wanted to go back to a dimmer switch or motion sensing switch in the future.

Tina A.

Horrible customer service. No words. Have use them in the past and they have been OK, but not anymore. They have been sent out through my home warranty company and a couple of occasions but are now one of the main reasons I am leaving my home warranty company.

Sara C.

So here is my story! I have had the worst luck with my mortgage insurance. I have never had luck with getting a good contracted vendor out! However!!! Turner Electric was FANTASTIC!! My electricity went out in my home. It's like 3 digit temperatures. I call and leave a message the night before (knowing they weren't open) but right when they opened, Kerry called me and began to look at dates and times to come out. So I proceed to share that my ac is out and all of the above health issues my mother in law has. She stops me and says, ""we are gonna take care of you"". Literally had a person at my door within a couple hours! Nicest tech ever! He was very professional and fixed us ! Lol. I'm so freaking impressed and happy with the service and caring compassionate attitude with me and my problem. Like I said.. have had much luck with my home insurance . You guys rock! Thank you, thank you, thank you!

Annette D.

Turner Electric was the vendor who got the job to fix my 3 ceiling fans from the home warranty company, and they sucked! Don't t use them.

The young electrician they sent was polite but inexperienced and could not get approval to replace the ceiling fan receivers, which was the reason they weren't working. The woman in the office told me that the receivers were no longer available from anyone and all I could get for my ho.e warranty insurance was a base model fan that Turner Electric would choose and install for me. I pushed back because I didn't believe her and sure enough, all it took was a phone call to Minka Air to find a local vendor that had them in stock.
I don't know what Turner Electric hoped to gain from diagnosing the problem without fixing it, and saying that my only option was to have them install a lesser fan installed. What they got was a complaint to American Home Warranty and this review encouraging you to find a REPUTABLE electrician.

Zeus G.

I know people only leave review when they have bad experience with a company but this time I would like to commend Kris Schanz (Electrician). He is very knowledgeable on his job, very friendly and energetic. I had a bad experience with AC company and going back and fort dealing with home warranty. When Kris arrived at my house, he took time to diagnose my system and replace my circuit breaker switch. HIGHLY RECOMMEND!!!

Roanna R.

Amazing response time, they called us back right away and when they heard that we were in dire straights they fit us in the very same day! The woman who received the call went above and beyond to help us with our situation. She was friendly, efficient and thoroughly knowledgeable. We would definitely use Turner Electrical again and will recommend to our family and friends.

Brianne P.

Our home warranty claim was assigned to Turner Electric. When trying to schedule an appointment, they said we had to be available from 8:00 am - 5:00 pm on the day of the appointment , and they would call us the day prior to narrow the window.

I called their office four times with follow up questions. Three times I left a VM that was never returned. One time, a friendly woman answered but could not schedule my appointment. She said the scheduler would call me later that afternoon however the returned call was never made. Thankfully our warranty company rerouted our service to another provider when they could not reach them by phone either.

Use this company at your own risk!!