TLC Electrical

Kathy G.

$300.00 to replace an outlet!! I think maybe I got the female discount! Move on from this company!

Jason S.

Here's the rub with this these guys, they will come out same day- and
(according to their office mgr) have a ""real live"" person answering the phone, and drug-tested certified electricans ( everyone does) but......you are gonna pay through the nose for this service.

I had them come out and the tech was at my building for about 2 1/2 hours, he was nice and helpful, replaced a GFI outlet and a 20a plug-in breaker...and helped with a few ceiling fan lights that had bulbs broken off......and drumroll please.......
total bill: $658.00 FREAKING DOLLARS........

But the tech was kind enough to sign me up for a $99.00 plan that saved me $253.00 dollars.....whew! That was great!!!! That made me feel sooooo much better!

I called and voiced my concern about being charged so much, and the mgr (Tammy) just told me about how great the 1 year warrenty was, and that her techs were drug tested, and that I got same day service and how her dad is still waiting for a tech for days in his rural Texas town....( like that's even relevant to the conversation) and just defended the outrageous cost structure by saying how amazing her company is compared to others...

Ok TLC, so you got me for $658.00 dollars because you have an awesome drug-free, certified, gps enhanced workforce with a one year warranty....
But.....I'll never use you again- and I use electricians about 3-4 a year as I run an assisted living and the need arises, and I'll make sure everyone knows how expensive TLC is use... I hope it was worth it to BUST ME OUT as a customer on an easy repair.

One last thing TLC, you may want to drug screen the person who feels its ok to charge $658.00 dollars for a repair like this, because he or she has to smoking something to think that's cool ....

Bottom line, if you have alot of money to waste on a company who WILL provide you good service, but charge you an insane amount of money for it ( they wanted $325.00 just to dianosis the problem+ a service fee of 49-69 dollars), then TLC will be the right company, if you want a repair for about half then try someone else....

TLC = Totally Living (for) Cash - at your expense as a consumer.

******* Also noticed that the owner reponds to positive google reviews, yet the negative ones are ignored, after my conversation with the mgr- this makes sense, its sad that so many ""service"" companies don't understand customer service and feel that they can charge so much for their services.

Kathy W.

Complete rip off of a company- ridiculous bid, then they screwed up the one thing I let them fix. Now I have to turn on the disposal to get an outlet to work on my kitchen island! Convinced he did it on purpose, since i refused to let him do the rest of the crazy bid!
I asked them to come fix it, and they wanted to charge another fee!

paul g.

Possibly guilty of fraud and unfair business practices. They charged me $69 to come to my house after refusing to give me a quote on the phone. They wanted over $400 to change two light bulbs and two switches. I threw them out. I recommend you never use this company.

Roger P.

Just want to share that we used TLC for an outlet replacement which led to a couple additional issues that got resolved. Zach was the tech and very professional and knowledgeable. I would highly recommend them if you have any electrical needs.

Tom B.

They must be great, as they gave an estimate that was 40% higher than my highest estimate out of five reputable companies. We are replacing pool lights, not having Neurosurgery!

Tex L.

Called TLC Saturday night for scheduled service on Sunday. Their add states there are electricians available today (Sunday) but when we talked with their answering service, she said they would return our call Monday morning at 8:30am. We told her the website states 24/7. She said her ""script"" didn't state that and she didn't know anything about that. She said she would put a note on line requesting Sunday service. No one has called.
We had a breaker that could not be reset and half the house had lost power.

If their add is inaccurate, I don't know what kind of service would follow.

I will NOT be using them in the future. If they can't help during an emergency, I don't need them when I do upgrades on the home.

Julio V.

Beware of this company! The methods they utilize to rack up charges is very misleading! We will never use them or recommend them to any family or friends ever. They left here fixing absolutely nothing and we were charged a few hundred dollars for what amounted to a few minutes of guesswork at the problem.

Kambiz H.

Do not use this company!! Be ware!
They will charge you enormous amount of money. And not do the job right. They installed some lights for me and charged me almost $9000. They used the cheapest lights and they did not put up lights that they promised. When we called them to fix it. They denied.
They also did the job without permit. They will rip you off. Use another company.

Kathy W.

Matt is the one that came to my house and worked on installing lights in my house and some ceiling fans. He is very professional and gave me such great customer service. He brought a helper and made sure that when they were done, the work area was cleaned and left no mess behnd. The work also got done very quickly and to our liking! They also have a great customer service team that does a follow up call to ensure that you are satisfied with the work performed. I told Matt I would definitely call him out again and use TLC Electrical as I have no complaints here and everyone was very courteous and conscientious of a job well done!!