TLC Electrical

Kathy W.

Matt is the one that came to my house and worked on installing lights in my house and some ceiling fans. He is very professional and gave me such great customer service. He brought a helper and made sure that when they were done, the work area was cleaned and left no mess behnd. The work also got done very quickly and to our liking! They also have a great customer service team that does a follow up call to ensure that you are satisfied with the work performed. I told Matt I would definitely call him out again and use TLC Electrical as I have no complaints here and everyone was very courteous and conscientious of a job well done!!

Paul S.

Do not use this company! Would not give me a quote over the phone then when they came out they wanted $568 for one electrical outlet. All other companies were in the $200 range. Charge me $89 to come out to give this ridiculous quote.

Preston K.

These guys are the consumate professionals. Phillip and Greg were upfront clear and to the point. They were extremely quick and there prices were reasonable. I would definitely recommend this company and there services. Don't waste your time with crooks. Go for the best

Judy L.

Do not use this company. Called to get a buried electrical line located. Technician came. Didn't know how to use the locater. Husband had to take the machine and locate the line himself. Once line was located by husband technician had no spray paint or anything else to mark where the line was. Then presented us a bill for $550.00. And stated that he was not sure that is where the line really is and if it's not there to call again and they will come out again.

Chris E.

Stay away from this so called business.They wanted over 7300 to replace breaker box at our home, got the same job done for 1250 from a reputable company.

Alexander T.

Horrible company! They deserve ZERO stars! Do not use this guys. When you call to make an appt they promise a price then when they arrive the change the price on you saying that you have to be a member, and have to buy a membership! The guy who came looked like a teenager and was extremelly rude, the estimate they gave was $30K above all other estimates we got. Overall dealing with this company was a terrible mistake and I suggest you look elsewhere.

Kevin A.

They charged my mother in law 525 dollars to replace a single faulty socket. They took advantage of her a huge way. Total scam. Never use their services.

Ulla K.

Wish I had read all reviews before contacting TLC. Asked for a quote to replace a pool light. They charged $49 dispatch fed, $173 diagnostics plus $99 customer protection plan that you have to pay for before receiving the quote. Total $303!.70. This was all verbal and you have to sign on an iPad. Received a quote for $3,800+ .... To fix a pool lamp! Then we received another quote for $8,000+!!! Again, to replace a pool lamp! Unbelievable!
Called another electrician, who came out for free to give an estimate and returned in a couple of days and fixed the light in two hours for $500!!!

G E.

They charged me $199 to take 4 broken light bulbs out of a fixture. Are you kidding me??? ROBBERY!

Texas T.

I was in need of a service call to repair an electrical circuit problem located in an outlet in my garage. This problem was not affecting any other electrical service anywhere inside of the house itself, and was limited to one bad electrical outlet, in the garage. I contacted TLC Electric and spoke to a woman who later stated, after the fact, that she was only a dispatcher and not a manager nor a person of authority. She stated that she could send a technician and would call me with a time of arrival. I gave her my wife's phone number, in the event that she could not reach me, while teaching. I asked for information regarding fees for the service, and was told about the dispatch fee and the remaining charges for work that would be done. I was never told about a ""diagnostic fee."" The technician contacted my wife directly, and no one returned my call as I had requested. The technician went to my home and proceeded to visually inspect the situation in my garage, Before he would do any real work, he told my wife that he must first complete a thorough ""DIAGNOSTICS"" which was a ""STANDARD"" fee of $ 325.00. My wife, who has just returned from Houston after undergoing 12 rounds of Chemo and 35 days of radiation for Cancer, was then, advised to purchase an additional VIP Customer Protection Plan for $99.00 by this technician turned salesman. My wife signed this VIP document, after being told that it would save her money on the bill, and also provide a guarantee on the service rendered. My wife did not have a clue about what this service should cost were it done by any other legitimate contractor. In my opinion,TLC Electrical Contractors did knowingly take advantage of my wife's situation, did not re-contact me as I asked, prior to arrival, made minor repairs and charged $472.00 for less than 2 hours worth of service.
This is their guarantee... ""100% Satisfaction Guaranteed We want you to feel that you have made the best choice in choosing TLC. Our goal is to turn your expense into an experience that is better than you expected. If you don't have a great service experience we will make it right for you. Give us a call, we want you to be happy."" NOT TRUE... I disputed the bill before I paid and again immediately after.
TLC states on their website... and hires new technicians with this promise...

We believe happy electricians make the best team members. Earn more in less time...Beware of over charging and adding $325.00 Diagnostic fees...Check the internet for reviews and complaints.