The Bosworth Company

Mark D.

Rented a water softener for 3 years from them. Spent over $2100 in rent. Called to ask about purchasing the unit to stop the rental payments and was told it would cost me $2600 more. I will be arranging for them to pick up shortly. BTW, not once during these three years did they come to service it.

Martha T.

Bosworth has always been our go to plumbing company. They seem to have gone to a sales company. Last three times someone has been out we have needed a new heating system, new hot water heater and new toilets. The new toilets was the last. I had called to have the lines flushed. That was the response I got from the plumber (need new toilets). He finally flushed the line on the outside. I will not be using Bosworth any longer. This is after 25 years of them being our plumbing company. What a shame.

Debra B.

Came out early in the morning to resolve my water leak. My water heater gave out. Replaced it with a tankless water heater, new water conditioner system, rebuilt my water heater closet with a new pan and sheetrock & replaced by RO system in the kitchen. Professionally done.

Heather H.

Wonderful customer service, quick responses, very professional and pleasant to work with! Communication is amazing. Highly recommend! They will go out of their way to service my unit, even living an hour out of Midland.

Jim S.

On Friday, 2 August 2019, at around 4:30 PM, our AC unit stopped blowing cool air. Being late on a Friday afternoon, what were my chances of getting someone out to look at it?

I called Bosworth, as they were the guys who installed/service our HVAC unit. They said they cloud probably get someone out to look at it in the morning. I didn't look forward to the prospect of spending the night on the back porch, box fans on high, so I asked if it was possible for someone to look at it that afternoon/evening. The lady said she'd try.

An hour or two after that, a Bosworth technician came by and fixed the AC. Our high temperature that day was 101 F, and he spared us spending the night on the porch. The repair was quick and easy, and it was therefore a relatively small gesture, but made all the difference to us.

Thanks, Bosworth!

Craig B.

Terrible service and not reliable. And quite expensive. To be fair, they are available when sometimes other companies are not, but lately they have totally fallen down on the job. We've been trying for almost 3 weeks to get them to come hook up a washer and they still haven't done it. They followed someone else's advice and wouldn't relay the problems at our rental house to us. Not good. They grossly overcharge for some items, but at least they will admit it, telling you, 'you'll pay us a lot more for our products'' .....No S***......i wouldn't use them if you have other choices.

Rachel I.

Called them at 9am asking to have them come out and take a look at the ac unit. The lady said okay the tech will call you to let you know when they'll be out. 1:30pm no call still so I called them. Same thing ""okay ma'am the tech will call you shortly to let you know when he'll be out. 3pm, still nothing so I call back. Same thing gets told to me. I've wasted my whole day waiting for them to send someone out and nobody has come. We are miserable. This company has only made us more miserable. Thanks for nothing

Kelly L.

Well I couldn't tell if they are good or not. Sent in a form from their internet site to schedule an AC service. Didn't hear anything so I call. Person answering said ""oh we don't look at those very often"". So she didn't schedule anything. So to give them a second chance I scheduled (on a Friday) for them to do service on Wednesday morning. Once more they didn't show.

Fool me once, shame on you. Fool me twice, shame on me. I'll take my business elsewhere.

Chris S.

Horrible service, paid them $200.00 to come out. It has been two weeks and they still haven't showed up to do the repairs. I have finally broken down and hired another plumber to come out and fix the problem. These guys are all about ripping you off! Don't waste your money!!!

R L.

Our gas fireplace was giving off a slight gas smell so we knew we had to find an expert we could count on for a thorough repair. The team at Bosworth was prompt and courteous, and most importantly, they fixed the problem. We are happy to recommend The Bosworth Company.