The Bosworth Company

M W.

Stay away from this company, worst experiences I've ever had, my compressor was under warranty, quote &1800 for labor, I went to their office to pay the $1800 after work done, they wanted to charge double, then I went to law firm, which they may do business with Bosworth and notify the shop manager. Because the manager called me as soon as stepped out the law office, he said come on in, I'll accept $1800. They try to steal and rip off.

Rick P.

they said a technician would call me and come a week ago and they still have not called and have not showed up - i am giving up!!!! You used to be a great service

Lexi B.

If I could give this business a negative rating I would. Not only am I a local realtor but I have used this company countless times for electrical and plumbing in my personal home. The last few times a client has used them it has gone wrong... I decided to give them one more chance... I wish I wouldn't have. Save your money and call any other company in town. You will regret it if you use them. I had Bosworth plumbing come out and give me an estimate on dropping a gas line from my hot water heater (10 feet )to where I am putting my gas range in my kitchen. The guy and his helper quoted me $500 at the time. My mother was standing right next to me and heard him quote me $500 at the most to drop this gas line. The main Bosworth employee let his trainee climb into my attic and install the gas line himself... He had no clue what he was doing and caused a massive gas leak in my attic/kitchen/garage/entire house. When I asked the Bosworth employees what is that smell why is it so strong... It is giving me a headache is that normal... They told me that they "" flushed the line to make sure it worked & and that the smell will go away in an hour or so"". The main Bosworth guy was rubbing his eyes because he got dirt in them and ran off to his truck. They never asked me for payment, never told me what it was going to cost and they left my house. I had to leave my house because I could not stand the smell it was ridiculously strong throughout the whole house. The next day my mom came over and said oh my God you had a MASSIVE gas leak. The entire house reeked of gas it was the worst smell you could ever smell in your life. She started calling Bosworth repeatedly trying to get somebody over to fix the gas leak problem they caused. They kept blowing blowing her off telling her they will get to it later... It just so happened an Atmos gas employee was at my neighbors house and she ran over there and asked him for help. He could not help us. She finally got a hold of Victor the plumbing manager and he sent the same yahoos back over to my house. They fumbled around for about 30 minutes and told me they had fixed the problem. So a day or two goes by and I am thinking that the gas leak issue has been fixed. My mom smelled gas again today in my garage. So she opened the hot water heater closet and it reeks of gas again. She contacted the plumbing manager Victor and he told me to call the main office and have somebody sent out to correct the problem. The issue I have with that is that they expect me to pay for it when it is their employees mistake that caused this entire problem! I had no problems with gas leaks or my hot water heater until these Bosworth guys came over and started screwing around with them. Instead of offering to fix the problem their employees created they expect me to pay somebody else to come out and fix it. What company does this? I have never been more disappointed in a company in my life. I could have died, the guys working in my kitchen could've died, & anyone could have blown up my house with a spark. Bosworth couldn't care less. Not only that but I also received a bill for $1500 for this service... What a joke. They lied about it costing less than $500 to drop that gas line and they have caused problem after problem after problem and they're not even coming over to correct it. They are the WORST company in town.

Nellie S.

Very disappointed with the company, I feel that they gouge the people. I have no complaints on the workers, they were more than fantastic. When it came to paying they charge 130.00 an hour knew that, the service guys were at my place less than 3 hours. When it was time to turn on all my gas units which took less than 15 minutes I was charged another 130.00 finally the sweet young man said ma'am I need to take payment. I didn't have an invoice with all the details and I ask how much do I own, he said 777.13 omg that was a shock!!! Did I pay for a gold gas pipe, lol....never will used Bosworth again

Belinda M.

Will never again use The Bosworth Company they give you misinformation and over charge you any way they can !

Mark D.

Rented a water softener for 3 years from them. Spent over $2100 in rent. Called to ask about purchasing the unit to stop the rental payments and was told it would cost me $2600 more. I will be arranging for them to pick up shortly. BTW, not once during these three years did they come to service it.

Martha T.

Bosworth has always been our go to plumbing company. They seem to have gone to a sales company. Last three times someone has been out we have needed a new heating system, new hot water heater and new toilets. The new toilets was the last. I had called to have the lines flushed. That was the response I got from the plumber (need new toilets). He finally flushed the line on the outside. I will not be using Bosworth any longer. This is after 25 years of them being our plumbing company. What a shame.

Debra B.

Came out early in the morning to resolve my water leak. My water heater gave out. Replaced it with a tankless water heater, new water conditioner system, rebuilt my water heater closet with a new pan and sheetrock & replaced by RO system in the kitchen. Professionally done.

Heather H.

Wonderful customer service, quick responses, very professional and pleasant to work with! Communication is amazing. Highly recommend! They will go out of their way to service my unit, even living an hour out of Midland.

Jim S.

On Friday, 2 August 2019, at around 4:30 PM, our AC unit stopped blowing cool air. Being late on a Friday afternoon, what were my chances of getting someone out to look at it?

I called Bosworth, as they were the guys who installed/service our HVAC unit. They said they cloud probably get someone out to look at it in the morning. I didn't look forward to the prospect of spending the night on the back porch, box fans on high, so I asked if it was possible for someone to look at it that afternoon/evening. The lady said she'd try.

An hour or two after that, a Bosworth technician came by and fixed the AC. Our high temperature that day was 101 F, and he spared us spending the night on the porch. The repair was quick and easy, and it was therefore a relatively small gesture, but made all the difference to us.

Thanks, Bosworth!