TE Certified Electrical, Plumbing, Heating & Cooling

Will J.

We had a ten year old HVAC unit stop working over Memorial Day weekend. Josh was dispatched and was at our house the next day arriving right on time. I was notified when he would be there multiple times; it is so important to me during a busy day to know when a repairer will be there. I can't say enough great things about how professional, knowledgeable, and thorough he was assessing our problem, offering multiple options for repair, then repairing the issue.

TE is probably not the cheapest option, but when I believe I will get competent advice and professional workmanship, it is worth it. I recommended them to my son, who was having an HVAC issue, and he had similar praise for them. A solid five stars for this company!

Mary H.

I was pleased with the work, but your pricing was too high. I had them install 2 bathroom faucets and one turn off valve for $800.
They did not install the sink drain and now I cannot use the stoppers. I was told it would be and additional $200 each to finish the job. I had your company install a hot water heater and a toilet earlier this month and was very satisfied with that job.

Steve W.

I am not sure why I did not leave a review before, but since I am looking for hvac work again I am going to leave a review on why I will not go with this company again.

About 4 years ago, I scheduled an ac repair appointment with TE based on the high yelp ratings. After some troubleshooting, I was told I have a leak and a weak start run cap. I either need to replace the whole system or pump the system with more refrigerant. Technician informed me that finding a leak is a lot of work and will end up costing a lot with no guarantee the leak will be found. I was charged close to $500 for 3lb of refrigerant and replacing a start run capacitor.

I was happy for maybe a week then ac broke again. TE cited unit age and said they provide no warranty for their work, so I went with another contractor. He found that the $220 start cap replacement TE provided went bad already and helped me order one for $15. Additionally, he actually found the leak in my evap coil in under an hour and advised me to replace it. With the cap replacement, refrigerant flush, new evap coil, plus the labor, it came out to be not much more than what I paid TE to get me a working ac for a week. Actually cheaper if you take out the cost for evap coil itself. Let that sink in. TE charged me more and provided me less service and parts which are all rendered useless within a week.

There are only 2 reasons this review is not one star. First, it is a great life lesson that taught me no matter how highly rated or how many people have a good experience, never, ever trust random online reviews without doing your due diligence. Second, the technician gave me some good insight to contractor mentality as far as how they charge and troubleshoot so I can avoid this pit trap in the future. I would advise anyone to do some basic youtube and hvac troubleshooting before calling these guys or just go with someone else. You might be saving yourself hundreds of dollars!

Al T.

I will find my technician name later. But excellent work and professional. I appreciate their good work !

I hope others' adverse reviews were addressed.

Mitch E.

Craig did a fantastic job, was prompt and courteous. He fixed on fixture and replaced 3. I highly recommend TE Cerrified.

Drew S.

We had an intermittent blockage combined with a sewer odor in one of our bathrooms. We made an appt. with TE and had to wait 4 days (due to virus crisis??). Anyhow, Tech (Jesse) came, inspected this toilet plus the sewer lines and out other bathrooms. He advised us what (probably) was causing the problem and what to do about it. We appreciated his candor. Also, he did not charge for the diagnosis.
The office called us to advise when the tech was arriving, which was well within the original timeframe of the appointment.

Julia D.

I had a few small tasks that I needed help with- troubleshooting a fixture that didn't work and installing a ceiling fan. William was prompt, efficient and very friendly. He gave me an estimate on these as well as some other larger tasks needed in my older home. I gave him the okay on the two and he completed them in record time. I'll definitely use them again and recommend them to anyone else needing work. I learned the also do plumbing and HVAC - no shopping around needed!!

Andrew P.

Had TE quote 5 items related to a home inspection as part of a sale. The short of it is the technicians were either poorly trained or extremely dishonest.

Across the board the TE quote was significantly higher and involved more expansive repairs than what we received from the other two companies on all 5 items. The degree higher was 2-3x.

On top of being more expensive, the technician told me that I had aluminum wiring and that the entire house needed to be re-wired (I did not have aluminum wiring as confirmed by 2 other Certified Electricians).

Their total estimate to remedy every item on the inspection report was a laughable $24,200.

The other two quotes from reputable and certified electricians were under $1,000.

Would not recommend.

Robin F.

TE Certified is not making AC seasonal maintenance service appointments. You are just put on a standby-by waiting list for when they have time. This does not work for me.

Michelle W.

Air Conditioning in GA is an essential. When we noticed ours wasn't getting cold a month or so ago we were in no rush, we thought it was just Freon and we could get it done. Come to find out our entire unit needed to be replaced! I'm so grateful for TE and the work they did for us. I'm sitting in a cool house right now!

Company: A+... the office called us to set an appt date for a free estimate. At the time of our appt window we got a text with a PICTURE and short bio on our technician! I thought this was great to know who I was going to see when I opened the door! We received the same treatment on the day of our install!

Technician: Joey is A+++++. He called 30 min ahead, arrived at the time he stated, did a thorough assessment and even tried his hardest to fix our 30yr old unit! We told him money was tight and he didn't try to upsell! He did give us options if we could finance a larger number, but there was no pressure to buy above the basic if that was what we needed! Friendly, hard-working, and honest. I like that a lot.

Service/pricing: Joey quote, even for the higher end options, were $2000 LESS than another quote we received from another company that barely glanced at our system. The service was impeccable! They wore masks and observed the distancing/no handshaking that is needed right now. We had a quote late Thursday night. We have AC Monday afternoon (we could have had it Friday but we couldn't figure out the money end until Friday afternoon).

Joey knew how badly we needed a new system and they did everything they could to get it done.

Thank you TE and especially Joey! We will be in touch for the other items we'll need to have done down the line.