TE Certified Electrical, Plumbing, Heating & Cooling

E E.

I froze in my home for days, thanks to TE Certified HVAC who couldn't fix the furnace.

My 5 year old furnace stopped working on a SUNDAY morning with the first big cold snap we had come in. Sadly, I called TI Certified to repair the unit. The guy came on Tuesday afternoon and worked on it for over an hour but couldn't get it working. He finally said it wouldn't start because it wasn't getting enough air because the gas exhaust pipe was installed wrong. I said maybe, but it's been this way for the last 5 years when it was installed and has been working the whole time. Why would it quit now if the exhaust pipe were installed wrong? He said the plenum was also installed wrong, the unit was installed wrong; it's upright and should have been installed laying down, everything about it is wrong. I said this is how the last units were installed too; it's been this way for years. Why wouldn't previous installers have changed it if were all wrong? He said he'd call me the next day with a price to get everything fixed.

I talk to him the next day and he said he talked to his manager and that ""The unit just needs so much work that we're declining to do the job"". I'm thinking to myself ""Well gee, ......can you recommend an hvac company that can come fix the furnace then? We have below freezing temperatures coming!"" I figured this was slang for ""We have so much business right now that we can make money a lot faster on simpler jobs. You'll just have to freeze for a while longer until you can get someone else to spend more time on it"".

So I get a different company out today which is now SATURDAY. I'd been without heat for 7 days now, some of it below freezing temperatures! The guy found the problem in 15 minutes. I told him what TI Certified said about everything being installed wrong and the whole unit needing to be reinstalled differently and he just laughed. He said the furnace was installed fine. Might it have been installed differently? Yes but it's tomato, tomatoe. Different people have different preferences but it was installed fine. The plenum is fine. He said the exhaust pipe was technically installed wrong but that it's no crisis; the exhaust pipe is working as it is, though technically it should be changed and that it was not the reason for the unit not starting.

Mary B.

We work with TE all the time at my company Christian Brothers Roofing. They are excellent folks and really reliable.

Percy J.

Excellent communication, extremely professional, and ON TIME!
They make a solid effort in providing stellar customer service. Im a repeat customer and this is my go to number

Kyle K.

An absolutely amazing experience, start to finish. Prompt response, same day service, beyond friendly, informative, and the communication from beginning to payment was truly just refreshing, and very much appreciated. Joaquin was an absolute delight from the time he got out of his vehicle, until he departed. Very knowledgeable, even repaired a few of my other concerns during his visit. Pricing was fair in my mind, considering the work done, and the speedy service. Will absolutely 100% use them again for my electrical needs.

Andre' M.

I'm happy that I found TE Certified when I had a plumbing emergency last Thursday. Communication from the company gets an A+ from me!
DeAndre was the technician that came to my house that same day and he provided great, professional service and had our issue resolved within a couple of hours.
I'm happy to have TE Certified in as ""my plumber"" should I need anything in the future.

Sherry B.

I've used their service twice now (electrical and HVAC maintenance) and I highly recommend them for their expertise and professionalism.

A K.

TE certified in Georgia and CARLOS HERNANDEZ were great. He was very professional and knowledgeable. Was accommodating with my schedule. Thank you

Pamala C.

I've used TE Certified since 2013 . They do great electrical, plumbing and HVAC . Recently they installed a new Rheem furnace to my HVAC system. They worked diligently on the project for 9 hours or more . They took the old dilapidated system from under my house , cleared the area , dug out for pea gravel , installed new system and insulation , then hauled the old stuff away. The father and son team that did the work were very friendly and knowledgeable. I'm sure they were very happy to get home to a shower at the end of the day .

Pam F.

On Labor Day when my toilet started to leak onto the ceiling below, I pretty much freaked out. I know nothing about plumbing and I am para with the school system so money is extremely tight. Honestly, I was really scared so I researched several companies. I found that TE did not have one single negative review. I called and the lady I spoke with actually worked for TE, not an answering service. She was very knowledgeable and was so kind to make sure I had turned off the water supply. I told her I was not sure how I would pay for it she advised that they had financing available if I needed it. The day of my appointment I received a text advising where my plumber was, in his day, and the approximate time he would be at my home. I then received a text with my plumber JR's photo and a short introduction. Then I received a call from JR advising his exact ETA per his GPS. Now here's when things get interesting. JR, on his tablet, gives me three possible quotes for what he believes could be the problem. He is pulling the exact prices from a predetermined price list. He is NOT a salesperson he IS a plumber. Quote, #1 was if the issue was simply pulling the toilet and putting a new wax ring on. Quote, #2 was pulling the toilet and having to replace the flange. Quote, #3 if I wanted to install a newer make and style. He was not trying to sell me anything he was giving me options.
As money was tight I advised I wanted keep what I had. Without hesitation, he got to work. It was issue #1 and he completed the job for exactly the price he quoted. It was extremely affordable. He was working off of a predetermined price list so the remarkably affordable price I was charged is the price you will be charged as well. I'm very happy with the service JR and TE certified provided....and JR is such a nice young man!

Lynda W.

When my AC started running more sluggishly than normal, I hoped it would be a simple fix. However, in the back of my mind, I suspected that my ancient, rebuilt system would need to be replaced. I did some research to find a reliable company. TE Certified's yelp certificate got my attention, but the reviews were what really drew me in (found similar reviews on Google and BBB site).

From diagnosis, to the quote, and all the way through installation of an all new HVAC system, these folks were amazing! They were knowledgeable, professional, and friendly. I felt perfectly comfortable having them in my home. (That has not always been my experience with servicemen.)

It's so nice to know that they also do electrical and plumbing. Next time I need service, I won't have to do the research. I already have the number of a company I can trust!