Switch Electric

Joanie B.

We needed urgent service that took all night to fix. Very prompt to arrive. Entire panel had blown and needed complete replacement! Technician was very kind and caring. He was exhausted, but did the best he could for such a large job in the middle of the night. A few hours later, owner arrived to ensure work was done perfectly. He noticed a few things that needed to be redone and had a different technician come out immediately. KEITH! His name is Keith and he is hands down the best electrician in the area. Such a people person, but worked quickly and thoroughly triple checking the tiniest of details. Ask for Keith if you want to know you'll be getting one-heck-of-a-service provider! Thank you!!!

Shauna S.

UPDATE 8/20/14:
Avi the owner contacted us personally and offered a full refund of the $150 fee we paid. Avi apologized for the misunderstanding and advises that it was an error on their part to have charged us for what turned out to be an estimate, not a full inspection. Avi advises that Switch's estimates are always at no charge. My original rating was a 1, and while I still cannot attest to their actual work I am updating my rating to a 3 based on Avi's integrity alone.


ORIGINAL REVIEW 8/18/14:
I'm feeling pretty frustrated with this company's customer service and practices. Paid $150 for an electrical inspection/estimate on a home we are getting ready to purchase. The technician onsite said he found several things that were ""not within code"" or ""downright illegal"" and it would have been nice to have had this in writing to help us negotiate with our seller. Even the estimate is vague with basically just prices, no mention of the specifics of what needs to be done and no mention of the safety/code issues. Unfortunately after several days we had to move forward without a written inspection and without being able to ask for any specific repairs.

This was not a typical service call where you pay for them to come out and then the amount for the call is credited toward the work. That would have been one thing. But this was supposed to have been an INSPECTION. Sorry but we would never pay someone simply for the privilege of trying to earn our business. Based on my conversation with the owner this was to have been (1) an inspection and (2) an estimate...the estimate to be provided secondarily IF they found that additional work was required.