Surge Electric

homer w.

Came home for the holiday and thought I would do some handyman jobs for my mom. I needed to change a defective light switch. Long story short, a 3 inch wire came off and I had no idea where it came from. I called Surge Electric and Sergio answered right away. He was able to come within 15 minutes. He was friendly, professional and very competent. He explained things to me and made me feel like it wasn't my fault. I highly recommend Surge Electric and Sergio.

Brian M.

We needed to have our garage rewired to meet city code so we called a couple of electricians who may be able to do the job. Sergio and Chris were able to check out the issue the same day we called and were able to do the job the day after. They even gave us advice on a couple of electrical issues we had at no charge. They were professional, courteous, and helpful, and I wouldn't hesitate to call them again with any future wiring problems or projects.

Anastasia K.

I think this is my first Yelp review, and I signed up just to give Serge of Surge Electric a 5 star rating. Today our circuit tripped and when we went to reset, the switch on the fusebox broke meaning the electricity was out in a couple of rooms with absolutely no way to turn it back on. Very prompt service, but more than that, he explained everything in detail so that I felt comfortable and understood how to prevent problems from happening again in future. Very happy with the service and will definitely use this company for all future electric needs.

Angela V.

Had a great experience with Surge Electric. They came out to my office and installed 2 extra outlets in a room that only had 2. I called another company that twice didn't show up at the appointed time to give me an estimate and didn't bother to call me and tell me they were running late until they were already 45 min late (twice!). I also called the electrician that our landlord usually uses for the building but twice he said he was not near his schedule book and would have to call me back but never did. I then searched on yelp and called several places with 5 stars and some were booked weeks out and others couldn't do the type of work I needed. I eventually found Surge electric on a Thursday and within the hour the owner Sergio was at our office to give me a very competitive estimate. He squeezed us in early on Saturday and was done in less than the 2 hours he had estimated. His crew were clean, professional, and efficient. In conclusion, after several weeks of trying to get someone reliable, Surge Electric got the job done within 2 days of me contacting them. Now our office can function as it should!

Chase T.

I was in the process of remodeling a bathroom and ran into trouble with an electric circuit in the house. I looked up various companies and decided to call Surge Electric. Sergio right away set-up a time within my availability to come out and look at the problem. He showed up right on time, and worked efficiently to find the source of the issue. As a homeowner of a house built in 1963, I really appreciated that he explained what was happening in my home, and how our remodeling work may have affected the issue we were having that day. Within an hour Sergio traced back the source of the problem, and promptly fixed it. He also gave very fair and reasonable insight and recommendations for our future needs. Sergio is a true professional and very nice person. I definitely would recommend him.

Leah D.

It has been a while since I've had the urge to write a real review, until today. About a week ago my electricity cut out, luckily I was on my way out of town, so I didn't have to take care of it right away. As soon as I got back into town yesterday I searched for Residential Electricians. I sent 3 quotes out to 5 star businesses around 4:30PM using the yelp button on their pages. Within an hour I received responses. Unfortunately, 2 of them said they were booked, one had openings 2 weeks from now and the other not till mid September! Good gracious, who can go without lights and AC in Sacramento for that long.

Luckily the last response I got was from Sergio, the owner of Surge Electric. Based on my description I gave him he gave me a quote of $200 and was able to come as early as the next day. This was exciting news and my search stopped at that point. We were communicating using the message system on Yelp, which was very helpful. He said he would call me in the morning. He was very accommodating, because I was not available until after 10AM. He called me at 9:57AM the next morning to see if I was home. He said he would be at my home within 30-40 minutes. He arrived at 10:28AM and went straight to work.

One thing I appreciated about Sergio is he is really passionate about this work. He really took the time to show me what was going on and how to avoid future issues. My home/condo is an older house so he told me that my lines are all connected. If one goes out the ones connected do too, similar to Christmas lights. This is why half my outlets and lights were not working. I shared which lights/outlets were not working so he could work is way backwards. After some problem solving and trial and error, within a short amount of time he figured out which outlet caused the issue. He replaced it and then went back and double checked all the outlets to make sure they were then functional. Luckily he was thorough because he found a lose line in the main breaker box, which gave power to my portable AC unit (a necessity for Sacramento summers). He was able to tighten it to ensure all ways good.

Around 12 noon (only 1.5 hours later) he was all done and we were finalizing payment. As a small business owner he understands good customer service. He understands that clients like me are not able to wait 2 to 4 weeks for service. He said he does service calls like mine all day long and I believe him since his phone was going off during the entire visit. He quickly glanced at the messages to ensure they were not emergencies and even told me an employee had sent him an estimate and asked if he was able to review. He said I can't review it right now, since he was working on my service. As a Small Business Owner he is intentional about staying small and providing QUALITY service to his clients. He recognized I had found him on Yelp and gave me a $20 discount!

Also being a female, I'm always aware of who I'm allowing into my home. My friends tell me I watch too much TV and I'm paranoid, but as Sergio worked in my home I felt comfortable and at ease. I could tell he was a good guy and truly took his time to make sure everything was up to par. We completed my payment using my credit card on his cell phone. Before he left we had another conversation about my whole house AC unit and why I wasn't using it. I told him it wasn't working for 4 years and I showed it to him and he agreed that it most likely needed to be replaced since it was the original AC unit from 1970's! He suggested his uncle and I agreed to be in touch when I was ready. He took some pictures and said he'd share them with his uncle and get his feedback since he really knew his stuff. I shook his hand and told him I appreciated his work and I'd be in touch when I was ready for the AC unit.

So if you are looking for good, fair, honest, fast, and thorough work contact Sergio at Surge Electric! Support Sacramento Small Businesses!

Robert G.

Sergio quickly repaired my outlets and gave me a reasonable estimate on some future work I needed done in the future. He is honest and knowledgable of his trade.

Lexy G.

First time using Surge Electric & I am very pleased. I had an electrical emergency & he came over within an hour. He was very clear & thorough. Will be using his services again, thanks Surge Electric!

Ivy R.

This is the most honest electrician you will ever find! He will go over the details of the problem. No worries about being over charge. Honest honest honest! As well as his work is very efficient (which is most important to me). He made every effort to get here last minute. He's definitely going to be used if there is a next time.

Kim B.

Excellent customer service and a job well done! We needed additional outlets installed in the garage and back yard. Sergio came out in a timely manner to give an estimate, and the job was done a few days later. They were professional, prompt, and did excellent work. Don't hesitate to call Surge Electric for your electric needs.