Stanford Electric Works

Customer S.

You know how you read reviews saying someone wishes they could give 0 stars. Well I wish I could give 10 stars. The customer service is fantastic. There may be a wait if all of the sales associates are busy, but when it's your turn they will give your their undivided attention. Who knew there are so many options for lighting. They really do know their stuff. They match internet prices too.

Kevin W.

Had prior experience with Stanford Electric, so when we were thinking of installing overhead lighting in our living room, we used their services again. The job entailed pulling power from a nearby outlet, and running wiring through existing walls to install cable overhead lighting. The final bill for labor and equipment from Stanford came to over $4,000 so it was a significant job.
After the job was finished, we started encountering problems with our heating system. After some diagnosis, we traced the problem to the new light switches or new wiring causing interference with our thermostats! The effect was immediate, and consistently repeatable.

Every time you turned the light on, the thermostat reading would drop to 31 degrees no matter what the inside or outside temperature was, and the heater would kick on. Turn OFF the light switch, and the thermostat would immediately revert to regular readings of normal room temperature. Every time.

We called Stanford back and they sent an electrician over to look into the problem. They said they would conduct research and would call us back in a week. Two weeks later, not hearing anything we called them again. They claimed to still be doing research and would call us back in a week. This process of offering a call back in a week, only to not hear anything went on for over two months. Finally, after one more time of chasing them down for a response, they said they couldn't help us! So we're now in the process of working with other electricians to fix the problem they created.

Not only was the electrical issue caused by their installation frustrating enough, but their lack of support and follow through was truly not professional. After repeated promises of call-backs that never occurred, I would not recommend their services, and would certainly not use them again.

C T.

Service is wanting today. Walked in, no one said hello, not even eye contact acknowledging we walked in. Finally walked out after sales person walked by without even looking at us. Doesn't take much to welcome customers and make them feel their business is important even if you can't help them right at that moment. Guess we'll order our light fixtures else where.

Paul R.

I've lived in the Bay Area for about 15 years about anytime I have gone to the local hardware store with a tricky lighting need, I have always heard ""you'll need to go to Stanford Lighting, they are the experts"". Well I did that today for a couple of things I am trying to solve and I sadly left feeling rather disappointed by the service. Just a whole lot of ""don't know, don't have it, can't help"". I walked away thinking that I would have been better off with Google, some judicious online ordering and maybe a trip to Home Depot.

Hansel L.

Stanford Electric handled the installation and inspection for a 240v outlet for electric car-charging. I had already gotten the permit myself. Their electrician Russ was professional, knowledgable, and skilled. He answered every electrical question I had. His workmanship was meticulous and breaker panel relabeling was neat. He even installed a breaker that had some extra ports and recommended an energy-monitoring solution. It's always great having Russ work on our home because I learn a lot.

Nathan B.

Awesome company!
One of the last true service companies around...
Best showroom in the bay area...

Alex W.

Don't be deceived by the size of their show room--Stanford Electric Works has an amazing selection of light fixtures. You can order from several brands. I recently worked with Ramon on a big house I am remodeling. Ramon was extremely patient, always answered my calls or followed up with me--and he even helped me decide which lights would look good together. He knows the inventory very well, just by my description--he can pull out a catalog and show me exactly what I'm looking for. Thank you Ramon!!

Warren H.

I brought in a backup battery system for a sump pump and they were able to replace the worn-out batteries in 3 days! Very prompt and excellent service!

Mirabelle L.

I place an order for a light fixture xmas gift which would be ordered from Europe and place an order for a part to repair a lighting system at work. I paid in full but was called promptly to be informed that the light fixture was backordered for months. I cancelled the order since I need the fixture sooner and asked for a refund to my credit card. The parts order I did not cancel. Months later I called to check on the parts order and it was not done. After 2 more calls, no one again had placed the parts order. Also,I had to call my credit card company to get my refund on the European light fixture which i discovered was not done as I had requested several months prior. Working with the electricians on other jobs on location is great however.

Alan P.

These folks provided excellent advice, helping me navigate the complicated world of LED lighting. I will continue to work with them due to their expert advice.