Service Today

Sabrina C.

Shady ass company. Apparently it got bought out. I cancelled my services long before April of 2024 & got charged the nice $299 for a yearly plan in which I had previously cancelled. Been going back with them since April about getting a refund & was given the run around. It is not September and was text messaged ""because it's the quickest way to get in touch"" & told I wasn't going to be getting any money back. GO SOMEWHERE ELSE! Only putting 1 star because I have to put a star, otherwise they would get nothing. Jeren Hamlin, shame on you!

The C.

Dishonest shady company. Steer clear. Always try to sell you something overpriced that you don't need instead of providing simple service. Techs who work for it are ok but the customer service is terrible. Recommend avoiding this business.

R G.

The value and breakdown i received from ST was much more detailed than other quotes I had . The options were good and I saw there google reviews , good choice here

Richard M.

I hired Service Today Electricians, but our experience was horrendous. I will admit right up front that we should have gotten multiple quotes, and that was a huge mistake on our part. But there was a reason we didnt as you will read. We called for a quote to replace our Electrical Panel on June 7th. The sales people came out and checked the panel box and our outlets. They then reported that all of our outlets have readings that indicate they are all in a high fire hazard condition and they should be changed immediately. They then gave us a separate quote to replace just the Electrical Panel. They quoted us $7k just to replace the panel. I said no way and I was going to get another quote. Well, that resulted in the next 30 min of them telling us our house is in imminent danger of a fire from the Panel and that our Outlets could cause a fire at any time. I still said I was getting another quote, but by now my wife was extremely nervous and was not wanting to wait. The manager then said he was going to call the owner - Jeren Hamlin - and he put him on speaker phone. The owner told us he was currently at a house fire that was caused by an old Panel, and when he asked the manager the make of our Panel, the owner then said that was the SAME panel that just burnt down the house he is at! He said we need to get that Panel replaced ""Tonight - Tomorrow!"" Well that was all my wife needed to hear. So we signed the contract.
They installed the Panel the next day - June 9th. Why did I post ""Beware""? - 1. The Panel did not pass inspection by the City Inspector. In fact as of today July 26, it has still NOT PASSED! 2. They installed an Industrial Panel with no cover (which is why it failed). The Inspector said he has never seen an Industrial panel installed in a home. 3. They cut the ""Tag"" off of our Electrical Meter and shut the power off themselves. LCEC said no one is to shut the power off and remove that tag except LCEC! (The manager told us they do this ALL the time!) LCEC said there is a $250 fine for removing the tag and we the homeowner is responsible! 4. They NEVER pulled a permit! They came the next day to do the install, so they could get around waiting for a permit to be issued. Then they said it was an ""Oversight"" that a permit was not pulled. They finally pulled the permit on July 4th as a result of our complaint to their company. Companies cant get permits pulled and approved the same day! This was a SLICK move they use to get around the law. 5. The City Inspector, when we asked what the average cost to install a Panel was, said he has seen $2,500 - $3,000. 5. We then asked 2 other Electrical Contractors to give us a quote to replace our outlets that Service Today said were Fire Hazard waiting to happen, and after doing the same testing on them, BOTH companies said there was nothing wrong with them. They also both gave us an estimate of $2,500 - $3,000 for a price to replace a Panel.
Bottom line, for us, we got scammed and taken for a ride by this company. We found out this is a new owner (I dont know how new) that purchased this company. It is NOT the same company that has been in business in the past. I believe they have a coordinated, rehearsed script between the salesmen and the owner to present the fear of the house being in immediate danger of having a fire and then by calling the owner who is ""currently at a house fire cause by the exact same Panel"" as ours, helps to close the deal.

Slade J.

We had a tech out to the home to diagnose the pool lighting. He found that all three housings with wire needed to be replaced. We received a quote and accepted . We were told he would be back in a few days to install the new lighting. We didn't hear back from the tech for about a week. When we did hear from him he apologized and said he has been sick and would send another tech to do the job. Again, we reached out after a couple more weeks and still heard nothing. Today we finally heard back from some guy named Jeff and he told us that they can not do the job for that price. He did not offer a solution or an updated cost. For this reason I would not recommend using this company for any reason.
""we are sorry that you are unhappy. Please call us at 651-340-5956 to discuss your concerns.""
We attempted to discuss our concerns. Jeff was only concerned about how they will not make any money on this job and had no interest in a solution. The estimate was accepted and job was scheduled for the following week. How was it decided after 3 weeks of silence that you won't do the job because you won't make any money? That's pretty sketchy!

Bryan B.

Word of mouth from friends:
Unreliable & Overpriced.

Another notorious SWFL business that will never look out for you.

Glenn T.

New motor for my boat dock. Immediate call back, same day service, good price, actually have a human manning the phone when you call. Their excellent work ethic is rare as hen's teeth; I went through 10 other dock companies before finding someone willing to do a two hour job. Almost no one in cape coral wants to work, they just want a check.

Rachel S.

They were honest, they gave me their time, their opinion, they were polite, easy to reach, overall helpful. I will continue to use them. Management was really helpful too.

Erma N.

Had a scheduled appointment today and they were
Suppose to be here between 2-5. Called at last minute saying couldn't make it. Then rescheduled me to next week. Wow!
No priority given to me and not my fault that couldn't make it.
I putting them on the schedule but if a NO show again will not be using their service ever.

Arthur F.

The technician was supposed to be here between 9 and 11am to run a line from my electric panel to my pool heater. He showed up at 11:30, took a couple of photos, and looked in my attic (from the access ladder). Then he quoted me a 4500.00+ charge for the job. Needless to say i sent him on his way. However. I was charged a 99.00 ""service fee"" for what was basically an outrageous estimate that took 10 minutes of his time! Huge rip off! Stay away from this company!