Service Champions - Rocklin

Jesse H.

We had some AC concerns and service Champions Hearing &AC responded same day and Technician Michael came out and quickly and efficiently diagnosed the issues and provided amazing service and explanations.
We are extremely happy with Service Champions service and we will continue to use them for all hearing and AC issues.

Debbie S.

These guys are great! We like this company so much we decided to sign up for a maintenance plan. Two technicians came for the inspection of the A/C unit and they were very respectful and knowledgeable. I found them both to have delightful personalities, and they did find some potential problems that we were able to ""nip in the bud"".

Julie O.

Amanda provided 21 point service and noticed amps on start were too high. She suggested an item to add to the machine to lower high amp starts and increase life of the unit. Solution was effective. She also suggested coming back to check refrigerant pressures in warmer weather to accurate reading.

Kris P.

Amber Felicio came out and did an annual check-up service on my HVAC system. She was prompt, professional and personable. She thoroughly explained everything she was doing and told me what to watch for before problems develop.

I will be happy to have her come out any time I need service.

Tammy B.

The fan motor for our air conditioner went out. Normally, I would have called Bonney Plumbing and Heating which I have done for the last 10 years but their level of customer service has changed so much this year, like making 2 appointments and never showed and argued with me about scheduling a specific time the third time around, I'm all done w them. We checked reviews and found Service Champions and we just can't stop saying WOWWWW!!! From the first contact, we immediately received a confirmation email for our appointment and then a follow-up. The day of the appointment, Samuel Munguia, showed up right on time, diagnosed the issue within minutes. He gave us a worst-case scenario estimate and then said he would work on finding us the best price for the part. He was successful in getting one almost 1/2 the cost of the estimate and arranged to have it shipped directly to our house so as not to slow down the process of getting the part installed. I received a copy of my payment and confirmation of the order via email within a few minutes. When the part shows up, we are to call the office and someone will come out right away and install. This company gives outstanding customer service and technical expertise from the beginning to the end of the process! I so much appreciate this great company!

Ricardo S.

Travis arrived on time and was very friendly and knowledgeable. He quickly resolved my problem with a smart thermostat installation. He also gave me information regarding HVAC replacement and possible cost. He also checked the system to determine efficiency. He arranged for a free replacement consultation and service. So far, I'm very happy with Service Champions and would do business with them in the future.

David C.

Came out and told me my capacitor needed to be replaced on my 2 year old unit. Gave me a 500.00 quote for a 17.00 dollar part and 2 min instal. Said I could go to who installed it and they could go through the warranty process.

I called installer and he said ""That's a lie. Manufacturer is the who holds the warranty and they should be able to call The manufacturer and go through the warranty process.""

Tech then confirmed that and I just chose to pay the diagnose Fe and by the capacitor myself.

I own five homes and I've used five different companies throughout the years and all of them have been major disappointments.

One other company told me I needed a $700 part but it would just be better to replace my whole system because that part is hard to find.

I bought it on Amazon for 30.00 and installed myself, 3 minutes. 2 years later, running great.

I find it very hard to believe that these companies are not supporting these very unethical practices.

Rachel D.

Samuel provided a quick maintenance on both my heater and AC unit.
He also let me know what to expect in terms of life left on them.

June C.

Excellent service. I would choose no other. They are very customer service oriented and get their work done efficiently and timely.

Nhan J.

This place is only interested in up selling. I requested a duct cleaning and tech stated that's not possible and I needed to replace whiole system at a cost of 8k. Called Bonney and they cleaned my duct the next day.