Service Champions

Linda H.

Oscar was our service repairman. He could not have been more personable. He was professional, friendly and did a great job. We have a 40 year old furnace. He gave us a check and tune up. I would recommend Oscar and this company.

Edward L.

Ricky C did an thorough and excellent job of inspecting my furnace and air conditioner. Many thanks Ricky.

Sarath P.

I don't know what to make of these guys. Widely inconsistent service between the two times we had to call them.

Good thing about them - easily reachable over phone 7 days a week, pretty prompt and easy to get a slot in a day or two.
However, after our 2nd experience with them I don't think the phone reps and service technicians are in the same page as to what kind of furnaces they service and don't service.

1st Experience in Nov 2016 - Our heating furnace didn't work for a whole night, it just kept blowing 'unheated air'. Called them next day and scheduled a service for the day after. However, the next night the furnace was working just fine magically! So when the technician came the next day, he couldn't really find a problem to fix since it was blowing warm air just fine. In any case, HE DID A FULL INSPECTION and finally didn't charge us anything because he said there was no issue. We said we can pay for a routine diagnosis fee or something...but he said thats not their policy. We were impressed! Decided we will definitely call the same guys in future.

2nd Experience in Jan 2017 - Our furnace now started making frequent loud clicking noises which was very annoying. It was giving warm air but we felt some relay or something inside was breaking down. We recorded a video of the issue this time and decided to call service champions. Once again, managed to get a slot in 2 days. The technician came promptly on time.
However, he stepped into our living room and saw that our furnace was mounted in the ceiling and at once said that they don't do service on those kind of furnaces!! He said these furnaces are considered commercial and not residential! Wierd..we live in a second floor condo and own everything inside including the furnace. So not sure why its not 'residential'. We said you guys did a diagnostic service two months before, but he denied saying that appointment was cancelled! Seems the previous guy noted it as cancelled because he didn't charge us!
In any case, it was a waste of time. I am not sure why the reps over the phone didn't mention to us what kind of furnaces they service or not.

Have to look for some of other HVAC provider where the phone reps are more knowledgeable of the services they provide.

Bob S.

Jonathan Vargas was very efficient in servicing our furnace and was helpful to me in explaining what was going. Great Job!

Jasmine G.

Thank you Oscar Maldonado after calling three different company you were the only one that was able to fix our heating unit. Don't waste your time and money Oscar can fix it I totally recommend Oscar very knowledgeable and guaranteed.

Thank you again Oscar Maldonado

MM S.

I've been getting this flyer/coupon for sometime advertising their tune up service at a discounted rate. I phoned on Tuesday after Christmas and scheduled the service today. Ricky Chavarria was very professional and walked me through the list of items to be checked. He was very thorough and took the time to do an awesome job. He wasn't also trying to sell me more than I need as my furnace was working well. As a bonus, he showed and programmed my thermostat for me.

P K.

Mr. Dakota was very helpful and clear in communication. He patiently answered all my questions... and the tuneup service he has done was satisfactory.

Ryan S.

I just said goodbye to Jonathan Vargas and I rushed inside the house to write a review for him, not because he asked me to but because I really want to. He saved me a bunch of money because he took the time to really evaluate the wire configuration and with the use of some really incredible tools was able to properly diagnose the issue with my furnace. By being so thorough Jonathan saved me a few hundred dollars. My advice to anyone who takes the time to read this review: ASK FOR JONATHAN! You'll not only get your issue diagnosed and fixed by a professional but you'll make a new friend as well. Thanks Jonathan!
Your awesome!

Stewart C.

I've used these folks in the past with fairly good experience for the $78 tuneup a few years back and replacement of a shorted out blower motor somewhat more recently. So when it started short cycling (1 min on heat, 1 min off before the cycle repeats) I figured I could trust them for the $78 tuneup that had worked before. They're polite and seem professional. But despite clearly explaining what I needed to the dispatcher a week ago and being assured that the $78 tuneup covered it when James arrived he assured me the tuneup would be $78 but there would be an additional $69 diagnostic now. Bait and switch. I sent him on his way and found one of the dip switches on the controller in the wrong position. I'll look elsewhere for future HVAC needs.

Fudu K.

Very good service provided for furnace tune up. Tech was very knowledgeable & explained troubles found very well. Highly recommended & trust worthy.