Scottco

Kristi P.

I thought Scottco was a good company to work with when I first moved to Amarillo but I've since decided they are not. I found out today they had removed me from their club without letting me know. When I called for service they said they had to refer me to the Accounting department about my account but didn't give me clear information about what it was about. I don't owe them money. Their service director Marty was very rude to me and talked down to me when I had a dispute about a sewer installation bill. Overall, I would advise staying away from them. Their management does not have good practices if they treat customers the way they treated me.

Dave C.

If you have hundreds of dollars to throw away, then call Scottco. I was told that I would be charged mileage, but then when I questioned the bill, I was told that I was charged for time also.
I've never, seen a repair person move so slow, until the person that showed up to service my, air conditioning unit. After, I spoke to his manager, I realize why he moved so slow. Scottco, must pay their employees, by how much they can milk, out of the customers.
So, with inflation going out the roof, and if you have extra you want to throw away, then by all mean's call Scottco.
For those of us on a fixed income, my best, recommendation is to call anyone, but Scottco. This recommendation, is for my fellow brother and sister veterans and anyone on a fixed income.

Garry C.

And they helped me find out how to get funding for a very expensive job, including a new sewer line.

Echo B.

WORD OF WARNING - DO NOT USE SCOTTCO.

Today Scottco came out because my air conditioner wasn't blowing cold air. The technician said I was going to need a new unit, with a price of $8,500. I called Texas Air to get a second opinion and they came out 2 hours later and looked at the unit and the problem - a blown fuse (cost under $180). I believe Scottco tried to take advantage of me because I am a woman and really have no expertise in the field. PLEASE DO NOT use Scottco, as they are a super shady business trying to take advantage of their customers, especially women!

Les M.

I use to know a guy over there so I thought hey he was nice I'll call them. Called for a major sewer issue. Was told they'd call between 8 and noon on Saturday. Thanks for not calling at all.

Steve P.

My parents had to have their sewer line replaced. They are older and I was disappointed they didn't get more than one quote. $19K later their yard is destroyed and they have huge piles of dirt all over it that they were told should settle in a few years. I live in Colorado and had this same work done to my house. When they left they reconditioned the holes and I was able to re-sod. After seeing the aftermath of Scottco I feel like they took advantage of a couple of Seniors because they didn't want to do the job right.

Lisa B.

I wasn't a customer of Scottco, but my neighbor was. They had a massive plumbing problem that required tractors and a lot of digging! A portion of my yard was damaged, not through negligence but because of the massive amount of work required. After the job was completed, I contacted Scottco about the damage. I gave them measurements and exact prices for the items that would be required to restore the area. They sent me a check to cover the cost of the repairs. I can't say enough about the professionalism Scottco showed in taking care of this situation! Thank you, Scottco!!!!

Donna B.

This company is reliable and dependable whether you need air conditioner, heating, plumbing or electrical repairs! Their prices are fair and all technicians we've had come out are professional and caring.

Nichole L.

I called Scottco after another local and well known plumbing company left me in mess . This other company came to my rental home to snake a clogged kitchen sink and within about 24 hours of supposedly clearing it, my basement and garage flooded. This other company refused to take responsibility and without even attempting a thorough investigation of the problem declared that it was unrelated and had no interest in fixing it.
That's when I called Scottco. Just with the very first lady I spoke with ( I think her name was McKinzey) I knew this was going to be a better experience. She sent Juan Lopez to my rental home where I explained that I had taken the day off work and really needed to get everything lined out with this disaster if at all possible. Juan was very professional and just an all-around nice guy. After some very labor intensive investigating he discovered the problem, a big hole in the pipe that was snaked just 2 days before. Not only did Juan fix the leak, he went a few steps further and made a few modifications to prevent future issues. After everything was replaced he ran water in the sink to discover that the other company had never even cleared the clog! Even though he had been there all day, he never tried to put any of the work off or cut corners. He spent the additional time to clear the clog and do another once-over to be sure everything was working properly. All of the options and pricing were discussed up front and when he told me about their ""Super Service Club"" I signed up without hesitation. Thank you to Scottco and specifically Juan, for saving the day!

Timothy L.

My mother had an AC issue today and we called ScottCo! From the time we called ScottCo to the completed repair was 59 minutes! A new demand fan motor was installed and the house went from 85 to a cool 72 in no time! Will the technician was professional and fast! The cost of the repair was very reasonable as well! Definitely will use them again!