Scottco

Lisa B.

I wasn't a customer of Scottco, but my neighbor was. They had a massive plumbing problem that required tractors and a lot of digging! A portion of my yard was damaged, not through negligence but because of the massive amount of work required. After the job was completed, I contacted Scottco about the damage. I gave them measurements and exact prices for the items that would be required to restore the area. They sent me a check to cover the cost of the repairs. I can't say enough about the professionalism Scottco showed in taking care of this situation! Thank you, Scottco!!!!

Donna B.

This company is reliable and dependable whether you need air conditioner, heating, plumbing or electrical repairs! Their prices are fair and all technicians we've had come out are professional and caring.

Nichole L.

I called Scottco after another local and well known plumbing company left me in mess . This other company came to my rental home to snake a clogged kitchen sink and within about 24 hours of supposedly clearing it, my basement and garage flooded. This other company refused to take responsibility and without even attempting a thorough investigation of the problem declared that it was unrelated and had no interest in fixing it.
That's when I called Scottco. Just with the very first lady I spoke with ( I think her name was McKinzey) I knew this was going to be a better experience. She sent Juan Lopez to my rental home where I explained that I had taken the day off work and really needed to get everything lined out with this disaster if at all possible. Juan was very professional and just an all-around nice guy. After some very labor intensive investigating he discovered the problem, a big hole in the pipe that was snaked just 2 days before. Not only did Juan fix the leak, he went a few steps further and made a few modifications to prevent future issues. After everything was replaced he ran water in the sink to discover that the other company had never even cleared the clog! Even though he had been there all day, he never tried to put any of the work off or cut corners. He spent the additional time to clear the clog and do another once-over to be sure everything was working properly. All of the options and pricing were discussed up front and when he told me about their ""Super Service Club"" I signed up without hesitation. Thank you to Scottco and specifically Juan, for saving the day!

Timothy L.

My mother had an AC issue today and we called ScottCo! From the time we called ScottCo to the completed repair was 59 minutes! A new demand fan motor was installed and the house went from 85 to a cool 72 in no time! Will the technician was professional and fast! The cost of the repair was very reasonable as well! Definitely will use them again!

Stacy M.

UPDATE: Scottco is correct. They have contacted the landlord and corrected the mistakes. We appreciate them working to make the situation right. Greg was extremely gracious and kind as he fixed the plumbing. Thank you Marcus for working with us on the situation.

The ONLY reason Scottco received one star is because it won't allow me to write a review with zero stars. We have an older single female friend that got charged over double for a simple plumbing job by Scottco. And they destroyed her grass with an mini excavator by literally turning it around in the yard because they had to dig down ""3 feet"" as the repairman told me. They used it so they could charge more. I got involved and it took them 3 trips to get it done right. This is over a period of 4 days. And she has subscribed to their ""VIP customer"" program that she pays $17.99 a month for the last 10 years so they come when you call. She called Monday morning, they showed up on Tuesday. I requested a supervisor meet me today so he could see the work. He had an attitude from the beginning and absolutely NO people skills. No apology or discount and simply said, and I quote ""we charge more because we are a large company."" His name is Rod. They take full advantage of older single females in my opinion. My plumber cut a hole in my foundation and repaired a similar situation for the same amount!! If you need a good plumber please call Lord and Sons plumbing. Give Chris Lord a call at 806-290-0122. He'll take care of you!! Please share and tell other friends! #uhohdontcallScottco

Rebecca T.

I had 3 different companies come and look at my air conditioner and NOBODY could figure out what was going on. I got charged unnecessarily until Scottco came out! They were prompt, very friendly, and super knowledgeable. They fixed my problem first try and I couldn't be happier with their service. I will definitely be using Scottco in our home.
Don't waste your money, time, and energy when Scottco can get it right the first time!

Bill M.

Scottco is always quick to send out techs. Dealt with Tate B and Zack T on a thermostat issue. They fixed the issue in a timely manner and were respectful and courteous.

Tara M.

Our kitchen sink was not draining and we called Scottco at 10:00 a.m. and Anthony was here by 2:00. He was AWESOME, did a great job, and did not leave any messes. I definitely give him a 5 star rating for the service he provided. Now its back to washing dishes :)

Brian S.

Please read whole review and update.

I have always been a big fan of Scottco but today they lost my loyalty. They came out for spring inspection and when he went to flush my hot water heater he popped the T/P valve and it wouldn't close. (Not leaking before they came) understand it needed to be replaced. Fine but then he quoted me $311.52. I almost passed out. It is a $15.00 part and took 15 minutes including my trip to Lowes to buy parts. That is just outrageous.

Update:
After this morning. I had a call from Rich Rankin who is a supervisor. He came out he explained the technician made a mistake in quoting me. Rich apologized and made things right. Thank you Scottco!

Michael S.

They came out to do a test. Said there was a leak, did not isolate or locate the leak. Said it would be 400 to locate plus repair fees! Crappy crappy crappy! Now 2 senior ladies are left with out gas to cook or any hot water!