Sanibel Air and Electric, Inc

Milton B.

I would like to express my dissatisfaction with Sanibel Air's company service the other day and my extreme dissatisfaction. I had gone out to Home Depot and purchased a nice programmable and wi-fi enabled Thermostat for $129.00. The Sanibel Air technician was unable to get it to work. Since we did not have air conditioning running and it was Saturday, I agreed to pay 212.00 to Sanibel Air for a thermostat the Sanibel Air technician had in his truck. Later I found out that the exact thermostat sells for ~30 at Home Depot. I also had asked the Sanibel Air technician what the total charge was going to be and he said 212. I asked if that included the service charge and the Sanibel Air said yes. I'm extremely upset that I had to over pay for a thermostat, that Sanibel Air was not able to install t, and then on top of that Sanibel Air charged me the 79 service fee in addition to the 212.00.

Extremely dissatisfied!!!

Mary Ellen P.

Sanibel Air does a great job. We have used them in our Sanibel home for years and at our real estate office on Periwinkle Way.