RS Andrews

Matthew O.

Scheduled an appointment a week ago for this morning between 9 and 12. They still haven't shown up and will probably make it out here by 1. I now get to waste my whole Saturday waiting and having them install a water heater that should have been done between 9 and 12 as promised.

From their satisfaction guarantee ""We never want to waste your time."" Too late for that I guess, hopefully the service will at least happen.

Service tech showed up and the first thing out of his mouth is that they would not be installing a water heater today. No explanation as to why. Then I was quoted $1600 to replace a water heater that costs $350. Stay far away from this company, I guess they have to charge $1200 in labor for a three hour job to pay for all of those radio adds.

Gill F.

Been using them for 8 years and just came to the conclusion that I have been scammed. Over charged on numerous occasions. Funny example, the RS Andrews tech used Duct Tape to fix something. Yes, Duct Tape. Now I know why he was on the phone all of the time with other technicians. He had no idea what he was doing. That's what my new technician told me. I always suspected it because things kept breaking. I live and learn.

Brittany S.

I rent my house and the landlords live in another state (which can be difficult when house repairs are needed). RS Andrews makes the communication/scheduling/payments/repairs super easy for everyone. I had a shower leak, causing some minor flooding in the basement (frustrating!!) RS Andrews came out and their technician was able to fix the problem within 30 minutes. No muss, no fuss. Simply explained the problem to me to where I could relay the info back to my landlords; made sure everything was 100% before he finished. I have never had a plumbing issue before (I thought it was going to be a nightmare!) RS Andrews made the repair faster and easier than I could have ever hoped for. Thank You!!

Ray T.

Called RS Andrews.... Water was overflowing from the pan. Tech came, looked at it and called me. You need a whole new unit. I was like, my unit still blows cold air and works fine. I just wanted to see if he had an idea why the water was overflowing from the pan. He stated that he could get an engineer over to my house and give me an estimate on a new unit. I told him NO. I came home that night and found out the water line was clogged. I blew into the pvc pipe to unclog it and BAM. It was fixed. Water starting going down the pipe and to the outside again. Waste of my time and waste of money to have the TECH come out and look at it.

Zach W.

RS Andrews installed a new Furnace / Air Conditioner and Water Heater for me this year. Service was excellent. Both jobs took a bit of time but they kept my place clean and from what i can tell they did excellent work on the instal. My AC bill this month is half of what it was last year at this time with the new Lennox Unit they installed. Water pressure is excellent after the new water heater instal as well. I couldn't be happier with their service and products they installed. Im sure there are cheaper options out there but im not interested in rolling the dice with a cheap option when it comes to Furnace and AC work. RS Andrews will get my business again if I ever need them.

Yasmine N.

Very pleased with R.S. Andrews. I called over half a dozen companies for AC repair and they were the only one to get back with me within a timely fashion while I dealt with water leaking from the inside unit into my dining room ceiling. KC was very helpful and had my issue fixed within an hour. He also instructed me on how to maintain the unit going forward and a couple cheap parts to pick up that would make it easier. O would recommend them for sure.

Christy A.

RS Andrews has helped us with several issues over the past 10 years we have owned our home. They are courteous, respectful, and fair. We have always had great service. For plumbing, Cameron has come to our several times for plumbing issues. He is so knowledgeable and patient, explaining what's going on. We won't go anywhere else for our plumbing needs!

Charles H.

Air conditioner on main floor stopped working 0n 07/02/2016 at 3:00 pm and it was in the 90s outside. Contacted several companies for service. One scheduled me 2 weeks out. RS Andrews was here the next day at 11:30 am (07/03/2016) and they had the unit running (charged with Freon) and cleaned the outside coils by 1:30 pm, paid and gone. Still waiting to hear from the other companies to respond (Sad for them).

Only negative, they provided an expensive bill, but now I am on their priority list and signed up for yearly service FWIW and my wife is much happier with cool air again (and it is 96 degrees outside today and a holiday weekend).

Meghan J.

RS Andrews came out and replaced the main electrically line from our clubhouse to our pump house for our pool. From beginning to end I was informed and kept in the loop about the progress of the job.
Their electricians were courteous and knowledgeable and took the time to explain everything to me and answer any questions I had. At no point in time did I feel rushed or my questions were an inconvenience. RS Andrews was upfront on their time line (it was a huge job and need time to pull permits and have a trench dug) and arrived everyday on time if not early. They then notified me the second the inspector had cleared all of their work so I could have our pool company come in to balance the chemicals. This saved us an entire day!
I would highly recommend RS Andrews to anyone and will be using them again!

Sandra B.

Great job! It was a difficult install replacing an ancient cooling/heating system. Job well done. Neatly installed all the new lines and wires that were necessary. Very professional and efficient. And I'm cool now!!!