Ron Dorris Electric & Solar

Chris T.

Ron got back to me and I appreciate what he had to say. I have had them do work for me before and they were professional and did exactly what I wanted. Thank you.

Mark E.

Do not use Ron Dorris Electric for a Generac generator install. You will not pay much more to have full service Generac dealer installer do the work and when issues come up you will not be told that you are responsible for paperwork, warranty approval or fixing non-electrical problems that can happen with your generator after install. This is the first negative review that I have left in my 60 years on the planet. Bottom line: paid too much, a ton of miscues and confusion, poor communication, financial and other surprises and I was left on my own to resolve a number of post installation problems.

I had been talking to a few companies before I selected Ron Dorris to do my generator installation. Unlike the other firms, the represented that they could take care of the whole job -- electrical, permitting and gas. The other firms only wanted to do electrical. There bid was higher than the others but I assumed that was because they were doing more. I foolishly agreed to start the project before I had a copy of their contract -- it was a handshake deal. In the end, I had to hire and pay a separate plumber $1,200 to do the gas line installation (on top of Ron Dorris' high bid) and they were unable to get me a permit. It was at this point that they suggested that I read the contract that they kept failing to send me after getting my email address wrong in five separate occasions including mis-registering my generator with Generac with another typo in my email address. That error cost me 2 hours on two separate calls to sort out these issues with Generac because Ron Dorris Electric felt that the warranty registration was a customer responsibility.

The final straw came on the first day the generator ran in a power outage and the oil cap came off and filled my enclosure with oil and left me in the dark. I called Ron Dorris and they said they don't service generators. They sent me to Generac. Generac gave me a local service installer (who I should have called in the first place) who asked me to send a picture. The Generac authorized dealer said it was not a warranty issue that the installer should check to see that the cap is properly tightened. Ron Dorris disagreed. They said it was a Generac issue -- so I got stuck cleaning up the mess.

So if you want a bunch of cost overruns, confusing representations, problems with permitting and negative surprises after they leave, you will be happy with Ron Dorris Electric.

Dennis S.

This is the second time I have used Ron Dorris Electric. As with my first experience I am totally satisfied. The electron, Alan, was knowledgable, pleasant to deal with and efficient. The job was completed at the quoted price and reasonable. I highly recommend Ron Dorris Electric and will used them again without reservation.

Daniel G.

During these crazy outages and fires, Ron Doris was able to make a same day appointment when everyone else refused to help us.

Selena was super helpful, and their electrician Allen was great. They were able to identify the problem quickly, and had our stove and Microwave running within the hour.

Best part about it, they were super fair with their pricing and came out much lower than we expected.

I highly recommend them.

Thank you again!

Spero K.

Ron Dorris has bailed us out twice. On the first occurrence my wife called them in because of problems with AFCI breakers that she could not reset. The tech showed her how to properly reset them, checked for any other issues and charged her the minimum trip charge. Politely and professionally handled. The second experience was a bigger deal, with an emergency situation during an AirBnB vacation rental. Ron's team came out, diagnosed and solved the problems quickly and correctly. What had started out as a disaster for us with renters ready to leave ended as well as it could have. Ron's guys maintained communication and interacted professionally with the difficult guests.

Travis S.

Allan Brown from this firm came out promptly and was exactly what you want for an electrical project in your home. Super nice guy, great attitude, really knew his stuff. He also showed-up with a well-stocked van full of everything he needed, so there was no break in the work for him to go get supplies. He ran into some surprises, including having to un-do and re-do someone else's work. He was in the house, under the house and in the attic quickly and efficiently. He showed me before and after photos of the work under the house. Everything he said made perfect sense, and he managed to stay within the projections of his original bid. I'm saving this phone number. (I have no relationship with Allan or anyone at this firm.)

Ronald B.

I would like to give Ron Dorris Electric & Solar a better review but I called on Monday to make an appointment and two days later haven't heard from them. I guess it's time to look for someone else to do the job for me'

John W.

Made two appointments for service both were canceled last one was canceled during the appointment window. Nice enough but no follow through. If a better or bigger job comes up you may get bumped multiple times.

Pam C.

We were very pleased with Dave the licensed and experienced electrician. He gave us good advice at a reasonable price.

Sandy J.

We could not have been more pleased with their Service Tech Jeremy's quotes and scheduling the 10 1/2 hour job in less than a week. Installers Chris and Jason were both very hard working guys...very professional, personable and capable. I will never call another electrical company! I'm going to use them for my Novato Business also.