Right Touch Electrical

Brett S.

Right Touch was recommended on a local radio show. I had a problem with a circuit in my electrical box. Rueben came out and fixed the issue. A few months later I had the same issue. Rueben came back and fixed it again all at no charge. I will use no one else for my electric needs

Robert K.

Horrible company! I have just over 25 years in public service and even on my worst day have never set out to undermine or deceive anyone; it's not in my moral code. This company came out, tightened a screw, told me GE products were crap, tried to sell me a $3800.00 redo (snake oil) on a Breaker Box that was less than 6 years old, and they still left with $245 of my hard earned dollars.

Thank god for 2nd and 3rd opinions because they were both spot on. Narrowed it down to a faulty breaker or bad main. Pretty amazing what you can find by actually pulling breakers from the box and looking at them.

Needless to say the issue was resolved for under $30 dollars. If you value your hard earned money you'll find another company........

Tracey A.

I had a tripping circuit breaker that I accidentally got bleach and water into and corroded a wire. Jonathan came out and fixed the problem. My husband also talked him into adding an extra plug for Christmas lights and got a few tips on wiring for the holidays. The price was reasonable and the service impeccable. Jonathan was terrific!! I will definitely use Right Touch again! This is a company that employs people of integrity.

K. H.

If I could give them a zero I would. I made an appointment which I took off work 3 hours earlier that I have to make up, When I called to confirm the appointment they said they would be later than earlier and then they called later and said the may have to cancel because of the Harvey Hurricane victims them are behind, but will give me a call later. I have had issues because of the hurricane that was a month ago as well. They never called and said they were not coming and I still have to make up 3 hours and call someone else out and make up those hours as well. Very unprofessional.

Sarah E.

Right touch electrical is amazing. They made our house safe again after a lightning strike(and remodel that mest up our wiring). they treated our home like their own, making sure everything is safe for our family. All of the gentlemen who worked on our house were amazing (Jonathan, Adam and sadly I don't remember the third mans name, sorry) . The were very patient and upfront when discussing the problems we had with electrical. They did a ton of much needed work and fixed our house. Thank you thank you thank you Right Touch Electrical fo making our home safe again. Also the cost to evaluate and fix the entire house was the same price that another company quoted for just evaluating our house.

Bruce N.

These guys actually get it. When I spend my hard earned money, I need service. I need some one who cares about what they do, and are proud of the work they do. This is that place.
We started on the wrong foot, the owner made things right.
They replaced my breaker box and ran electric to a building in my back yard. They stayed until they we're finished and everything is great.
3 days later I've got some kind of short in a socket. They come out right away, give us 3 options for fixing things and leave. I had to shut off the breaker and have no electric in part of the house.
5 minutes later he comes back and says I need to fix this now. I'll just do a quick fix so you have electric. On the house. If you want the other options just call.
Service, they get it. Thank you

Leslie R.

The customer service is fantastic. The electricians are professional and give you options rather than trying to hard sell services. They were timely, even early, and notified me when they were 30 minutes out. They have a lifetime customer in me.

L A J.

The real test of a service company is not how they behave when everything is fine, it's what they do when confronted by an urgent job. We had a new stove delivered to the house one Saturday afternoon, and the installers took one look and refused to hook it up to the (admittedly kludgy and ancient) outlet in the range nook in the kitchen. I dismissed the installers for their cowardice and jumped onto the Web to find an electrician, STAT.

Carly, the office manager at Right Touch, found us an electrician within about 90 seconds. She told us right up front about a $100 emergency service fee (which was fine with us) and kept in touch with us while the electrician was getting to the house. Jonatan Perdomo arrived, a cheerful and efficient chap. It took some time to trace down circuits and find an appropriate outlet (which, fortunately, he had on the truck). He gave us two quotes: one, for $400, to re-route some wiring, put in a new junction box, and install the switch; and another, for nearly $4,000, to redo the awkward wiring into an up-to-date series of circuits. Although the more expensive option would have been nice, we had to decline it, and he instantly set to work to replace the outlet.

It took a while (the house is rather unusual, with wiring to match), but Jonatan never lost his cheer or his professionalism. By late afternoon, the new stove was installed, and even though Jonatan had ZERO to do with the stove, he insisted on staying until we could test it and make sure everything worked. A couple hours work on a non-business day for only $500. We took one of Jonatan's cards; it is now posted in a position of honor on the fridge, and the next time something goes wonky with the wiring, Right Touch is going to be the first people we call.

George J.

charged $1600 to replace 3 breakers in one room. we were under a deadline and had to get the work done that day and Right Touch knew it. One electrician was there three hours do they basically paid themselves $500/hour. They really took advantege of us and the situation.

Earlie J.

Awesome!!!Thank you Crystal & Karlee! Best customer service I have ever experienced. From the quote to job completion; a first rated company. Of special recognition, the two installers (Carlos and Chris) were exceptional. They answered all my questions, took the time to speak to me in layman's terms , and provided me with an education. Their quality was unbelievable. They worked as if it were their own house. The quote was reasonable and in certain aspects, better than competitors. Will Burns was able to provide differences between my other bids and was also very receptive to my questions. In all, I highly recommend RIGHT TOUCH ELECTRICAL; they get 5 plus stars for a pleasant experience.
Earlie Jones