R.A.J. Electric

Julie L.

I never write bad reviews BUT before you hire RAJ please read reviews... I paid and ordered a generator the end of April. I am totally aware of the back log in getting generators but.... its now September 20, 2021 and I am just informed that my generator will be installed December 6th. They came on 9/17 and did the wiring and added a electrical box but RAJ had told me that this was to be my install date so I assumed generator and concrete slab at that time. Did not hear about the December date until today 9/20.

I have friends that ordered a month ago and have already had theirs installed by Reliable Power Systems. Same generator as I am getting. RAJ is the worst with communication and customer service. I wish I had not been trying to help out a local Jupiter company. Bis Mistake.

Paul C.

Above and beyond !

Thank-you Jonathan and Victor, great job this afternoon !

Linda N.

For anyone wanting to install a generator, we purchased ours through Costco and RAJ Electric. RAJ Electric is fantastic to deal with! Raoul and his Staff are great and will answer all questions.

Margaret L.

We had Angel from RAJ Electric visit with us to service our generator this morning. Great guy from a good company. They also did the Install. He was thorough, went through everything step by step so we understood. Answered our many questions. Very patient. We appreciate his assistance and highly recommend Angel and RAJ Electric to others. We have had no issues with this company. Thank you RAJ Electric. Keep up the good work.

Donna G.

My husband and I recently hired RAJ Electric to install a generator. I was VERY impressed with their attention to detail. They kept me in the loop every step of the way. When they said they would be at my house...they were there, spot on! The technicians were friendly, professional and delightful to have around. Most importantly, they were great at installing the generator! It was a pleasure working with the office staff, technicians, and management. We highly recommend RAJ Electric!

Charles J.

When I call RAJ Electric, I am always greeted with friendly people who are very knowledgeable in their field and provide great service. Their prices are very competitive and they showed up on time and did what they said they would do. I had a very nice experience with them and I would recommend them to anyone. Charles J.

Michael B.

For starters, I have been in building for several decades. From my experiences with RAJ, I believe RAJ is arguably the least professional and most inept sub-contractor I have ever attempted to worked with. On my first attempt to have RAJ do work, they never showed up, and they never contacted me to notify me that they would not be arriving., RAJ blew me off on a Friday, on Monday, the following workday, I called RAJ and spoke to Robin, one of the owners. Robin gave excuses about an employee being out, or something; however, she was very apologetic. Why RAJ? RAJ was a Costco generator recommendation, I considered having RAJ install a whole house generator. So, after the blow-off, and speaking to Robin, I gave RAJ a ""second"" chance. When RAJ workers did arrive, to do the outdoor electrical, two unskilled workers showed up at my house. I told them I had an issue with the timer on the outside lights and I told them that the front lights on the outside are not working. The workers had no idea how to repair or diagnose the trouble with the outside lighting timer. So, they told me they could arrange to get me an estimate to (have someone else) diagnose what I had hired them to diagnose. Next, I was told, the front outside lighting was repaired, they did change an allegedly faulty GFI outlet. I did see some lights working; and, I was told one of the lighting fixtures was inoperable. Therefore, aside from what they could not figure out, I was told the job was completed. I also had a painter working, (also by the hour w no time restrictions) and I had a tile estimator waiting to speak with me. So, for the time they worked, I foolishly paid RAJ. However, the work was so poor, when I arrived at my house, later that night, I realized almost half of the lights that the RAJ guys were supposed to have repaired, did not work. The next day, when I called to enlighten them of the situation, they did not take responsibly for the poor work. Further, the workers (I'm not sure if they were licensed electricians) were so focused on doing as little work as possible, they were not even thorough enough to point the lights toward the trees. Honestly, they wanted extra money for anything and everything possible, including $42 to change each bulb. And, extra money if I chose to have them bury the low voltage wires in the ground. I was paying them by the half-hour. All they were concerned about was charging on top of charging. No, I did not have them change any bulbs. You would think they would at least reconfigure the lights not pointed in the correct direction. I was paying them by the half-hour, I have no idea why they would know they were expected to do a thorough and professional job. Keep in mind, like the painter, I gave them no time restriction. I expect jobs to be done once and be done thoroughly and professionally.
Lastly, I was actually giving them a third/fourth chance....During my conversation with Robin (the owner) about getting blown off for the outdoor electrical appointment, I also told her I had been having trouble getting anyone from the generator division to return my calls and texts, I had questions in regard to their generator estimate. Again, I was trying RAJ on a recommendation from Costco. Needless to say, I will share a copy of all of my phone and text attempts with Costco. Finally, I did ask the receptionist to refund my money, until the job was professionally and satisfactorily completed, .... she said it was up to the owner.... Of course, I never heard back.

Richard S.

The electricity went out in our home this past Saturday while we were out of town. The generator started up immediately and sent a message to my phone that it was running. Although FPL later advised that the problem was fixed, my generator continued to run. Although their answering service was not working Sunday, I was able to track down the owner and phoned him Sunday afternoon to tell him I did not know if there was still a FPL problem or the generator failed to turn off. Without specifically requesting immediate service (because FPL was going to come back out) RAJ Electric had someone come to the house Sunday early evening and check out the problem. The service tech, Jordan phoned me after arriving and advised that there indeed was still a power outage and everything was OK with my generator. Thirty-six hours after the power went out FPL finally restored power to my home and the generator shut off. The attentiveness to MY problem by RAJ Electric is not often found in Florida contractors. Although I purchased the generator from another company about five years ago, I switched to RAJ last summer and have been extremely pleased with their service. Highly recommended.

Linda P.

HORRIBLE service of long standing, good customers!!! I called two weeks ago to schedule an appointment. We needed LED can lighting installed in our media room which we have had done by RAJ several times in the past year. I told them I did not need an estimate, just needed them to come out and install. The day before the scheduled appointment, they called to confirm. I again shared that I did not want an estimate. Just wanted to confirm that the work would be done and received confirmation that they would have it completed. This morning the technician arrives at my house and said he ""had a full schedule"" and was just there to do an estimate. We have spent thousands of dollars with this company and have used them exclusively since moving to the area. Save yourself the trouble and go elsewhere!!

John S.

Unfortunately, I wasn't at home at the time to go over the work they did and my poor wife knows less than I do. I had them install a transfer switch for my generator. They didn't ask which receptacle I needed nor did they actually test the switch at all and I'll explain what I mean by that below.

When I called them on the wrong receptacle they told me to find an adapter. Ok, that's partly on me I should have stipulated but a little more help would have been nice, perhaps they could have asked rather than simply assuming.

After quite a bit of research, I found the right adapter. The adapter I needed was the following:

L14-30P 30-Amp 4 Prong Locking Plug to CS6364 50-Amp Locking Female

Perhaps that will help someone in the future...

When Irma hit I soon realized that the metal plate in the electrical panel (the one that makes certain the main is off before the generator is engaged) wouldn't let me engage the breaker from the switch, the plate was too big and didn't provide enough clearance.

I had to remove the cover from the panel and remove the plate to turn on the breaker. Sometimes it's the little things that make customers feel like you care at all... seriously... take five minutes, check your work...

If I knew electrical or felt safe doing it myself I wouldn't have called to begin with. So they weren't horrible by any means, the lady in the office is extremely nice. I'll be going with someone else the next time though.