Pro-Tech Air Conditioning & Plumbing Service

Rick F.

Reached out to this company to work on a warranty repair for a Trane AC unit. They provided a quote that seem astronomical to replace a coil and a couple other components that were directly affected by a gas leak within the coil. I reached out to three different other companies in the quote that they provided was half the amount of dollars for labor. Essentially this company was charging me somewhere between $400 and $500 an hour! They quoted me $2300 for a four to five hour repair job. I contacted them and I told them that I felt that this was price gouging and I certainly did not choose them to do this job. SHOP AROUND! Don't do business with this company.

Stephen B.

I am a member of the comfort club for regular maintenance of my AC unit. Generally the techs do great work and today's preventative visit was no exception that itself was 5 stars. However, I did have an issue previously when I discovered that the company installed the wrong size part with the original install of the system and I was charged for it as a repair later on but it was made to seem the part had simply failed which I think is shady.

Charles T.

At Pro check doing maintenance center AC unit and furnace for more than six to eight years I believe and we have had never had a problem or an issue today and when we did have minor issues they were here the same day

Dolce V.

Lorenzo Sales Manager claimed to be the owner of Protech. The rudest person I have ever spoken to. He does not know how to treat women, was derogatory towards me. Acts like a know it all and doesn't care if he loses business, he could have made between $6,500 on the unit I was looking for and he said...I don't care, I'm the owner. Good Lorenzo!

Mary B.

We came to Pro-Tech after issues with another company in our area. I have nothing but good things to say. Each technician has been professional and courteous, as well as knowledgeable. Office employees are friendly and helpful. I finally have a company I can trust.

Steven S.

Requested a tech to come out and repair fresh water line to water heater figuring about $200.00, said they needed to do an estimate. So they come back with a $1500.00 dollar repair, I was like to fix a fitting. Said they needed to remove my water take, tear into my wall to replace the entire line and re-install the water heater. How in the heck does repairing a fitting turn into a major project. Tried to run me over the coals. People beware, I found a licensed plumber that came out and in 45 mins he was done and only costed me $180.00 with hospital grade fittings, That's with a Tip..

John J.

I had a leak in the wall I pulled all the wall apart and Exposed 2 cooper pipes with the pipes exposed he walked in said it would be $800.00 to cap 2 pipes. this 2 min look see cost $85.00. Knowing he had just come from another in lake Mary. I did not fall for this. They must be in the quote business

Caroline N.

Pro-Tech has caused a lot of problems for me over the past 10 days. First, I had a tech come to my apartment and tell me that my problems were with OUC and he didn't even attempt to troubleshoot. Then, when OUC came and went above and beyond and it was discovered that Pro Tech completely missed the issue, I called their office. They apologized and THREE DIFFERENT PEOPLE told me they would come back and fix it for free. Yesterday when the tech arrived 40 minutes after 12-3 window I was given, he was arrogant and rude. But after we got past that, he tried to charge me. I called the office and I was transferred to the President who insulted me and went back on the free service I was guaranteed. He also told me that the solution they were going to charge me for had a ""50/50 chance of working."" Do yourself a favor and use ANYONE ELSE. This company is a complete joke. I wish I could give a 0 star rating, that's how bad they have screwed this up.

Jimmy P.

Plumber was knowledgeable and fixed the problem quickly. I needed a new temp valve on my shower as it was causing perpetual leaking from the shower head. The valve was stuck in the pipe and required special tools to get it out and I didn't want to risk breaking a pipe pulling on it. He also fixed the hot and cold direction on the knob as it was improperly installed by the previous owner of our home. I'm not sure why I'm reading from other reviewers that it was $100 for them just to come out. Maybe it was a farther drive? They only charged me $70 and the whole job cost $179 including the $70 charge. Will definitely call them again for any further issues and I highly recommend their services.

Stephan A.

My mother called a technician and they came out to check out her AC. The service call was $100. He found nothing wrong. The AC stopped working again, she called again. This time the tech found a problem and said the cost would be $700 and it would take 5 days to get a part. My mother is 92, 5 days in the Florida heat is not good for a 92 year old. I called Pro Tech myself and asked them to give a quote for a new system since my mother's system is old and miss-matched. They gave a quote for $5900 - my mothers place is very small, that price seemed WAY out of line for the size of the unit. I told the technician that I would get another quote and let them know. I got another quote and it was HALF what ""Pro"" tech quoted. Seriously - half. Not even close. I can only conclude that Pro-tech saw what they thought was a defenseless old woman and looked to take advantage of her. I will never ever let my mother call them again - and I advise anyone considering them to at least get a second quote as I did. I am SO glad I did.