Pro-Tech Air Conditioning & Plumbing Service

Kenneth M.

We called Pro Tech Air Conditioning and Plumbing Serv. to perform maintenance service on our air Conditioner. (Mind you, nothing wrong with the Unit, only a preventive service call) The technician came in, look at the inside unit and check the thermostat. He then, preceded to look at the Unit outside, and can back inside and told us that there was a weak capacitor that needed to be replaced. We of course, told him that if it needed repair, to go ahead and replace it. He informed us that the cost of the part was $360.00. My husband said that the cost was outrageous, that he has worked on electronics all his life and there was no way that a capacitor would cost that much. My husband asked the tech for the box of the replacement part and look it up on the web and the cost of the part is $42.00. He told the technician about what he found out on the web, and actually showed it to him and the tech. said that he had no control over prices; that was the price that his company showed. We called that company and expressed our disappointment, and told them that this was the last time we would be using their services... They offered no apologies, the only thing they could say was that the price was that, because they needed it to be properly installed. On their website they advertise that "" with a maintenance contract you get discounted replacement parts""... (Do not used this company, the are scammers.

Manuel F.

Everything was good until they sold me a thermostat for 352.00 that is worth maybe 150.00, they didn't showed me if the previous one was not working, they just installed and gave me the bill. The technician should show us what was wrong with the previous thermostat and ask us if we were interested on 352.00 dollar thermostat.

Definitely not calling them again!

Albert P.

Our A/C stopped working today (Sunday). After scheduling an emergency service, the tech arrived within an hour. Ogi was very friendly and knowledgeable. Within minutes, he diagnosed the problem. He gave us an estimate and completed the work in about an hour.

Fred R.

This is a first rate, well run company. They carry Trane AC equipment, (and others), which I have found to be of superior quality over the years.
A helpful person is always ready to field your call and get you the service you need. Their technicians are professional, respectful, and leave the job with all the loose ends tied up. I've used them for a decade and have never been disappointed.

Rick F.

Reached out to this company to work on a warranty repair for a Trane AC unit. They provided a quote that seem astronomical to replace a coil and a couple other components that were directly affected by a gas leak within the coil. I reached out to three different other companies in the quote that they provided was half the amount of dollars for labor. Essentially this company was charging me somewhere between $400 and $500 an hour! They quoted me $2300 for a four to five hour repair job. I contacted them and I told them that I felt that this was price gouging and I certainly did not choose them to do this job. SHOP AROUND! Don't do business with this company.

Stephen B.

I am a member of the comfort club for regular maintenance of my AC unit. Generally the techs do great work and today's preventative visit was no exception that itself was 5 stars. However, I did have an issue previously when I discovered that the company installed the wrong size part with the original install of the system and I was charged for it as a repair later on but it was made to seem the part had simply failed which I think is shady.

Charles T.

At Pro check doing maintenance center AC unit and furnace for more than six to eight years I believe and we have had never had a problem or an issue today and when we did have minor issues they were here the same day

Dolce V.

Lorenzo Sales Manager claimed to be the owner of Protech. The rudest person I have ever spoken to. He does not know how to treat women, was derogatory towards me. Acts like a know it all and doesn't care if he loses business, he could have made between $6,500 on the unit I was looking for and he said...I don't care, I'm the owner. Good Lorenzo!

Mary B.

We came to Pro-Tech after issues with another company in our area. I have nothing but good things to say. Each technician has been professional and courteous, as well as knowledgeable. Office employees are friendly and helpful. I finally have a company I can trust.

Steven S.

Requested a tech to come out and repair fresh water line to water heater figuring about $200.00, said they needed to do an estimate. So they come back with a $1500.00 dollar repair, I was like to fix a fitting. Said they needed to remove my water take, tear into my wall to replace the entire line and re-install the water heater. How in the heck does repairing a fitting turn into a major project. Tried to run me over the coals. People beware, I found a licensed plumber that came out and in 45 mins he was done and only costed me $180.00 with hospital grade fittings, That's with a Tip..