Preferred Home Services

Nathan D.

I've dealt with several plumbing contractors in the area, and this has been the most pleasant experience of them all. They were very responsive and followed up with confirmations whenever I had a request. TJ, the technician, was patient explaining the job he did and worked with me to plan out a budget-friendly solution to my troubled Air Conditioner. I highly recommend these folks.

Summer M.

After reading my review, someone reached out to find out what the problem ended up being and how it was fixed. He was extremely nice and apologetic and gave me a full refund, which I didn't expect. I will definitely give them another try when we run into other issues. Exceptional Customer Service!

Cindy R.

This company is outstanding. I highly recommend and would definitely use them again. They helped me out immensely when I was managing a property in Mount Pleasant for a deceased family member. It was a tragic situation for our family, and having to deal with home repairs was the last thing we wanted to do. Chris and his team were incredible... friendly, courteous, responsive, and easy to work with. We worked with two of their technicians, one for plumbing and one for HVAC. Both were highly professional, showed up on time, explained things clearly and did excellent work. I wish every company I worked with was a good as this one!!!

Kathleen E.

Once again, the service was amazing! I had no problems scheduling an appointment. TJ, the technician, showed up promptly on time. He was very courteous and took the time to answer any questions I had. I definitely would recommend using this company!!

Hannah T.

Very helpful and professional. They were fast to the appointment! Will definitely be using them in the future for other services

Lauren P.

I used Preferred Home Services to fix a very clogged drain. Robert F. was timely and efficient. He gave me a price prior to the repair. He fixed the drain quickly. Gave 4/5 just because I felt the price was a little high, but didn't really have anything to compare it to. Would use him again.

Joshua A.

I called them this morning about plugged drains. They had 2 service guys out in the afternoon fixed my drains right up.
Called me back when the truck was on it's way within the time frame quoted in the initial phone call.
Quoted me prices for the quick fix and the full fix of the problem. The servicemen were extremely professional and courteous.

They have a repeat customer here.

Jennifer B.

After trial and error with three other plumbing companies, I guess 4th time's the charm! Preferred was professional, easy, offered the best pricing and got the job done efficiently in one visit. I enjoyed having their services and recommend them to anyone.

Hampton V.

Aaron from Preferred Home Services was fantastic. He came out on time, gave a quote to replace our garbage disposal within about one minute, and then got the work done quickly and effectively. Finding a great plumbing/AC/heating company is very hit or miss. We are glad to have found a good one!

Lynn E.

We are new to the area and needed someone to check the air on our new home. We were pretty frustrated and had no idea who to call. We checked with two companies and decided on Preferred Home Services. They reassured us that they would take care of us. And.... They did! They called ahead like they promised, they were on time, and they treated us right! TJ was honest and did a great job. We will not hesitate to call them if we need service.