Perfect Star Heating, Cooling, & Electrical

Adam W.

Gio was BEYOND AMAZING!!!! he fixed my a/c leak. I signed up for him to do a check up ever 6 months. I. HIGHLY recommend him!

Dave B.

Juan was on time, knowledgeable and thorough. Appreciate that he willingly examined the underneath crawl space to check for duct leaks. Set up ongoing maintenance which unusually costs less paid monthly vs annually.

Jon H.

I contacted PERFECT STAR because they are a premium dealer for LENNOX products, which has a sterling reputation in the HVAC industry. Raymond, their lead technician , came out and did a two hour inspection of my old AC / FURNACE set-up. It was unanimous : it had to go ! He left me , without pressure, a clear point by point price-- proposal for the new LENNOX system.

With due diligence I checked with other dealers who were more expensive and LESS candid in their pricing and credit offers. I contracted with PERFECT STAR, which also gave me a military discount.

As expected the install -- AC, Coil, Furnace -- went flawlessly . Their team, led by Juan "" arrived on time....left me happy."" In only six and one-half hours they removed the old items, installed the new LENNOX and made a flawless clean-up. All four team members were friendly, had a professional attitude and respected my property. Juan tested the system in front of me ,to my satisfaction and patiently instructed me on the use of the new thermostat . Picking PERFECT STAR was a stellar decision !

Rick S.

I want to share that Juan from Perfect Star did a great job. He was extremely thorough and went above and beyond to address the issue with the A/C. He was resourceful in discovering that the original install was not properly done and worked to correct the issue on the spot! Thank you very much!

Fulvio D.

Get help from experienced professionals for your heating, ventilation, and air conditioning (HVAC) system.

Mark V.

Perfect Star Heating and Air-conditioning crew (Austin ,Jesus, and JT) arrived on time. They were very professional. The removal and installation was very neat and clean. Austin took his time helping me setup the thermostat app. on my phone. He went over the features on the thermostat. Overall I was very happy with my experience with Perfect Star Heating and Air-conditioning.
Mark Valdez

Jason P.

Contacted Perfect Star after receiving a direct mailer. Had a offer and QR code for furnace inspection so I booked a time. Keon was out here the next day and after providing access to basement, he came with a recommendation and I purchased a maintenance. So impressed by Keon especially, service paid for and satisfied. Would recommended wholeheartedly.

Chris Siegler

About a month ago I had them come out to inspect my HVAC systems. They inspected my systems, told me that my upstairs furnace was all good, upstairs AC was low on refrigerant and is not able to be recharged due to california regulations, downstairs furnace blower wheel needed cleaning, and downstairs AC needed a hard start kit. They told me that the only way to get my upstairs AC to work would be to replace my AC, which in not true, I found out later that the system could be recharged with recycled refrigerant. With the inspections, cleaning the blower wheel, and hard start kit it was going to cost $1300. They offered a ""no obligation"" membership to their service program for minor discounts on service and replacement of the AC unit. I received a quote from them on a new system. Because it was a large expense I looked for other quotes. The first contractor that came out told me the knobs on my furnace in the attic were broken off and the door taped shut. This was not mentioned during the inspection by Perfect Star, I can only assume they caused it. I received better quotes on replacement of the system and found out that the system can be recharged. I went to cancel my membership, I told them why (the reasons above), they told me I am obligated for 6 months and wanted to charge me an additional $150. This company lies and over charges for their service. They can't be trusted. Don't use them.

Christine D.

Our AC went out last month. Keon Garcia, a representative at Perfect Star HVAC, provided excellent customer service for the Heat Pump replacement. He is knowledgeable, patient, and responsive to our requests/questions.
Anthony and his crew finished installing the Heat Pump flawlessly within a day. They finished the job, stayed late to test the system, and walked us through how to use the new system with the most energy efficiency.
The Heat Pump works smoothly without any problems.
We are very happy with their work and service. Highly recommended!

Pavel K.

After coming home from a 10 day camping trip and turning on our HVAC unit, our vents started to blow out insulation. About two months prior, Perfect Star replaced our neighbor's HVAC unit/ducts and we saw their vans parked outside so gave them a call (our neighbor also spoke highly of their work). Gio H. and Marcos H. came out to provided options (replacing ducting versus the whole system). Gio H. inspected our whole cramped crawlspace, found all the ducts on the ground with evidence of water damage, three disconnects and reviewed all the photos/videos with us (previous two companies did not put that much effort). Marcos H. came out and discussed replacing the whole system, was able to provide options and build us a custom package to meet our needs. We decided to swap our gas HVAC unit for an electric heat pump (anticipate transition to solar in the future). We also requested to move the unit from the crawlspace to the attic (explored previously by other HVAC companies and were told not possible). Marcos H. also provided reassurance to my wife of the cost to replace along with return on investment information (very knowledgeable and able to answer specifics/highly technical questions).

Martin J. was the captain assigned to lead our project. On day 1 we did a walk through and discussed the work needed to be done, expectations and concerns. Martin J. was very receptive and went beyond the scope of the work to assure customer satisfaction (pulling gas line from crawl space and previous unit electrical/hardware from crawlspace). Martin J. creatively built a hanging platform in the attic to increase room and movement as it was challenging to find a large enough flat space and still have a catwalk (see uploaded photo). Martin J. and his team (Bryan A., Martin H. and Wyatt S.) showed up on time, very professional and cleaned up at the end of the day. With the professionalism and attention to detail of Marcos H. and Martin J., we decided to also upgrade our whole house fan and attic fan. All work was completed in 3 days... Highly recommend Perfect Star and their team to anyone!