Penna Electric

LL S.

I have mixed feeling of my experience with Penna Electric.
First impression of this company was good, because of Amanda's cheerful and helpful correspondence, and estimate of $385 for new installment for two outlet and other work. ( I wanted increased the amount of electricity I get in my bathroom so I can use my hair dryer) I was told that each outlet installment is about $100+ ( forgot exact amount) times two, and other work for about $150+ and total was $385.
But my appointment was canceled day before :-( It was't cool because I opened my busy schedule for that appointment so I can stay at home. my appointment was rescheduled to 2week ahead...the guy answered my call said that he is sure something will come up earlier than that so he'll have Amanda call me, so I made an appt two weeks ahead.
as I thought, no body called me so I called them to check if something came up. Amanda told me that they have opening this afternoon! I was happened to be off that day so I took that appt. I was told that tech will be in my place between 1-3pm.
Tech came around 2:40pm. He was a neat, professional, and nice guy! After he checked the site, he gave me an estimate of $500 ( $250 for each outlet installation, since we found out that ""the other work"" that I originally estimated for $150, is not necessary). I told him that original estimate Amanda gave me was $380ish for all together, then he went outside to speak with company on the phone, came back to tell me that they will do it for $385.
wait a min... wasn't each installment $100+ each? if we don't do "" the other work"" then $150+ should be deduct from $385? the estimate he gave me doesn't quite make sense to me. I wasn't happy about what I heard and became little suspicious how Pinna Electric runs their business......but since tech was at my place, so am I, everything was ready to go, I didn't wanna go through this all over, and the fact I don't have to pay more than what I expected, I agreed to pay.
I was satisfied with his work :-) he was efficient and hardworking. I impressed the fact that he didn't forgot to clean up the mess he made while he is making a hole on the drywall.

so having said that , my overall experience with Penna Electric is ""OK"".
It would have been 5 star "" Excellent"" if
#1. my appt wan't cancel at the beginning,
#2. they did the work accordingly their first estimate, which should be $200ish for installation of two outlet since I didn't order ""the other work"".

Drew C.

I always do between 3 and 5 quotes for any work I do. I did 3 quotes for this specific job; replacing a vent in my bathroom. I had 3 quotes: $385, $385 and $450. I went with the $385 from Penna Electric based on Yelp Reviews

Amanda, the Office Manager had given me the quote based on my instructions, which were detailed, as I am a licensed engineer in the state of California.

After the initial quote, she confirms the price, and the replacement unit for installation:
""We have recommend 2 different Panasonic exhaust only fans.
The first one is recommended for standard 6x8ft bathrooms
Model number FV08VQ3 has a CFM of 80 and the sones are .3 this is the one I quoted you for $385.00 for a swap out......""

The Initial Quote said as follows:
""Per our conversation to swap out your exhaust only fan in your bathroom will be $385 including a super quiet Panasonic Exhaust fan. As of now our lead time is about 1 week out. Please feeel free to call or email to schedule.""

So I scheduled this. They then came out and decided to re-quote the work, and changed the quote to $595. Considering the quote I had via email constituted a binding contract, I requested that the guy call and verify, because I was unwilling to do it for the increased price. He was called back, and told the guy it would be a 3-4 hour job because he didn't have a part. The person offered me to talk to the owner as well.

I refused, and they offered me $20 cash card in apology, which I refused & showed them the door.

The next day I was able to have the same job done in 60 minutes at the same price ($385).

I apreciate the effort made to ""make this right."" The job is already completed by another company.

Palm R.

I bought an older house that needed a new service panel and additional circuits for a kitchen remodel and install grounded outlets throughout the house. I was very apprehensive in getting the work done because I knew it may cost a lot...especially since I was on a budget. Penna Electric came out and they were able to provide a solution that fit my budget. Other companies were recommending me to replace all my electrical wiring and that would cost $18k plus, which was not an option. They did all the work in a couple of days. After the work was done the city inspector came out to review the job and there was an issue/questions about the work. But Penna Electric was there to take care of the inspector's questions, which in the end there was no issue. The inspector just wanted someone to walk him through the work that was done. I would highly recommend them for any type of electrical work,

Chris G.

On time and knowledgable. Found Penna Electric originally through yelp because of their high reviews and must say they earn their reputation. They care about their customers and that's something you don't find around.

Mary M.

Penna Electric was professional, reasonably-priced, courteous, and on time. They did a fabulous job installing new electrical outlets. They showed me different options with different prices, all very reasonable, did the work quickly and did a professional job. I would highly recommend Penna Electric and will use them again for my electrical needs!

Natalie M.

I needed an outlet installed in my kitchen island. I called Penna Electric yesterday afternoon and the electrician was here this morning at 8:00! Art was polite and personable. He answered my many questions and did a perfect job. I will for sure call them again the next time I need electrical done.

Alexis J.

Very thorough, very professional. It took a little longer than I thought, but I'm glad it was all done right!

Sue D.

The back half of my house lost electricty. I called Penna Electric this morning and this evening my house is back up and running. I really appreciated Todd calling to give me their ETA and then he himself showed up as his guys got stuck on a job. Not only did he fix my electricity problem but he also prevented my house from possibly catching fire as there were live wires resting on my roof. I now have a good reliable electrician; such a relief.

Kelly R.

I am extremely impressed with Penna Electric and will always use them for my electrical work. Todd and Jerman are both very knowledgeable, efficient, and accomodating. I had them install recessed lighting in my kitchen and bedrooms. I didn't think it would be as easy as it was since the first two electricians I got a quote from acted lke it was going to be quite the project. Todd assured me it wasn't complicated at all and got it done in a snap. Such a great experience. On top of that, Todd's prices are very reasonable. It is so nice to have an electrician that knows exactly what he's doing and doesn't take advantage by overcharging. I have already recommended Penna Electric to my neighbor and my friends. Everyone should use them!

Daniel E.

Jerman was great! Came over and installed 5 recessed lights, 2 clock outlets and a bunch of dimmers. Quoted a price well below the others I got, and came in exactly on price. All was wired and patched within a day. Great experience and nice folks.