Peaden Air Conditioning, Plumbing & Electrical

r r.

I've was scheduled to have a dishwasher scheduled and installed on the jan 3rd, They said they would 50 off if they could reschedule which I was okay with on Jan 17th. Then they cancel that too and said they will be able to do it on FRIDAY the 19th. Hey guess what the rest of us have freaking jobs too. If you tell a customer that you will BE THERE then that's what you need to do. Instead of your BS line saying there were multiple people that had major plumbing problems . BUT even THEN the ones that were scheduled already should have come first and you should of told whoever was calling that you would be unable to assist them in their plumbing needs. This is just piss poor customer service in my opinion

Adriana R.

Great to communicate right away. Good quality of work. Very knowledgeable staff. Very professional and polite. A little pricy compare to other companies. Service was done right away.

Ronald W.

28 months ago I contracted Peaden Heating and Air to replace my AC/Heat Pump system. They were higher than most but I was assured it was quality equipment with a ten year warranty. On July 18 my blower motor stopped working and I had no AC. They came the next day and put in a temporary motor until they could order a replacement motor. I was charged $301 for the service. The incorrect motor ran continuously and couldn't be shut off. 15 days later they finally came back and replaced the incorrect motor with the new one. I was then charged $678 dollars for the replacement. They refused to credit me for the first service call. They refused to allow me to keep the incorrect motor they replaced. So almost $1000 paid for a part under warranty. Needless to say I don't recommend this company.

Jonathan M.

Long story short, we scheduled work on multiple occasion, but the latter portion of our requests weren't met with the same ferver as the initial request. We asked for some electrical work to be done (about $2400), the initial appointment was rescheduled 3 times, and the day the work was supposed to be done (today) they called about 2 hours after they were supposed to be here to cancel without an explanation nor an opportunity to reschedule. Now we have to wait and hope they call us back. It's been a piss poor experience.

Joe M.

Worst service ever. I called and scheduled an appt. for 7/17 and they had cancelled the appointment because there was no credit card on file. They never asked for one when I made the appointment! They did call me, but they called the wrong number, so I had no idea. We rescheduled for 7/18, but we were only available before noon. Had to call and reschedule for a third time and was told they would be here between 8 & 9 am; being the first call of the day. 9:30 came around with still no call. I ended up calling them and told they'd be here before noon. I ended up cancelling and going with another company. Will never use them again!

Leslie W.

The mini split AC units that they knowingly installed incorrectly in our house are all leaking AGAIN. They also canceled a yearly service call one December, and then refused to honor the reschedule because it was to occur in January (the next calendar year) - but THEY canceled on US, not the other way around. Not to mention the host of plumbing and electrical issues that happened after the house was flipped and sold to us. Unethical and shoddy, would NEVER hire them for ANYTHING.

Just M.

I contacted PeadenAir Conditioning and Plumbing. I explained in great detail the problem. My house was flooded but I did not know the exact cause and stated it may be clogged toilets. The toilets were clogged but I would have never guessed it would flood my house. The technician came February 21, 2022. Before he began, I had to sign a contract for a total of $438.??. The technician began the work. When he finished he stated the toilets were still clogged. I asked why because I had contacted Peaden's to fix my problem. He stated he had cleared the main drain and that was what the contract stated. I certainly know nothing about a main drain and how it relates to a clogged toilet I was told it would be an extra $200.00 to unclog the toilets. I just knew I had a problem and had requested Peaden's to fix the problem. This type of business is a switch and bait. They fix one thing that does not address the problem and state it will be more cost to actually fix the problem. This is an extremely dishonest company. They may be practicing price gouging. I have sent a complaint to the Better Business Bureau. I do not recommend Peaden's unless you are well versed in plumbing language and the workings of a plumber. But even then you should make sure what you want done is exactly what will be done and the total cost. If not, you may be in my position. Don't use this company!!!

Craig R.

We used Peaden Plumbing services. Breanna was our technician. She was extremely knowledgeable, professional, and most of all ""Knew Exactly What Needed To Be Done And How To Do it"" - as a residential plumber. We purchased and she installed our new tankless water heater after our old showed signs of failure. She installed the entire system quickly, professionally, and on the coldest day of the year, so far. We were so impressed with Breanna, I purchased a Peadon Service contract for the hot water heater and also our HVAC system - based partially on the Peaden's reputation in the area, but mostly because of Breanna's professionalism.

Andrei T.

I got charged $450 to service my HVAC unit, never again. This also included a software update, something I could have done myself. I understand that we are going through tough times but their prices are through the roof.

Janie C.

Customer service is awful
Don't show up when scheduled or will charge more for after five even though I have been waiting all day