Peaden Air Conditioning, Plumbing & Electrical

Just M.

I contacted PeadenAir Conditioning and Plumbing. I explained in great detail the problem. My house was flooded but I did not know the exact cause and stated it may be clogged toilets. The toilets were clogged but I would have never guessed it would flood my house. The technician came February 21, 2022. Before he began, I had to sign a contract for a total of $438.??. The technician began the work. When he finished he stated the toilets were still clogged. I asked why because I had contacted Peaden's to fix my problem. He stated he had cleared the main drain and that was what the contract stated. I certainly know nothing about a main drain and how it relates to a clogged toilet I was told it would be an extra $200.00 to unclog the toilets. I just knew I had a problem and had requested Peaden's to fix the problem. This type of business is a switch and bait. They fix one thing that does not address the problem and state it will be more cost to actually fix the problem. This is an extremely dishonest company. They may be practicing price gouging. I have sent a complaint to the Better Business Bureau. I do not recommend Peaden's unless you are well versed in plumbing language and the workings of a plumber. But even then you should make sure what you want done is exactly what will be done and the total cost. If not, you may be in my position. Don't use this company!!!

Craig R.

We used Peaden Plumbing services. Breanna was our technician. She was extremely knowledgeable, professional, and most of all ""Knew Exactly What Needed To Be Done And How To Do it"" - as a residential plumber. We purchased and she installed our new tankless water heater after our old showed signs of failure. She installed the entire system quickly, professionally, and on the coldest day of the year, so far. We were so impressed with Breanna, I purchased a Peadon Service contract for the hot water heater and also our HVAC system - based partially on the Peaden's reputation in the area, but mostly because of Breanna's professionalism.

Andrei T.

I got charged $450 to service my HVAC unit, never again. This also included a software update, something I could have done myself. I understand that we are going through tough times but their prices are through the roof.

Janie C.

Customer service is awful
Don't show up when scheduled or will charge more for after five even though I have been waiting all day

Maleha E.

Very disappointed with them. They were called out on a Fri night due to plumbing back up. They responded quickly (within 1 hr) and cleaned the lines. They gave me a complimentary camera line cleaning just to ensure they got the lines clean as the original guy did not have a camera. I was told they would call. Come Wed. They hadn't called so I called them and they scheduled it for Fri. All day Fri I stayed home and no one showed up. Then they rescheduled me for Monday between 8-9am. The entire day no one showed up. I even got up early to ensure I didn't miss them. Then they call me about 2pm on Monday saying they needed to reschedule and rescheduled to this coming Friday. Poor business to have clients waiting around.

Diamond D.

If I could choose zero I would, they sold a riser for my overhead electrical to get a wire off my garage that was touching. it's been a nightmare! They had FPL cut my power during middle of heat wave with no tech even at my house yet! He showed up hour later not even with a riser as the guy that sold didnt enter it right. I spent all day running my generator because of these guys and they still haveNT fixed what I paid handsomely for as after the riser was installed the wire is still on roof and FPA giving me 30 days to fix now! They seem to have no clue and I have to call them as they have took my money and forgot about me. And the AC side is 2 months behind on anything and I've been without their filters for life since! SUCKS!!!!

Gabriele P.

Scheduling seemed aittle complicated and they had to get my credit info just to place an appointment. We couldn't even get anyone to come out in a timely manner. I guess that's the times we're living in. I was told the tech was going to be here between 8 and 9 . Got a text message at 7 am letting me know they're on the way. 9:15 : noone showed up. Noone called or texted with an update. I finally got in touch with them and canceled. Upsetting that I had to reschedule my clients over this.

Jeff F.

If you want your blood pressure to go up! Hire Peadon! If not..... call someone else! I spent way to much money with this company and I will be moving on! The tech's are nice....and a few of them can get the done....others takes them 2 or 3 or more to get it done! There prices are way to high!

Tom A.

Called Peadon out to change out a fuse in the garage and install a light fixture in the laundry room of our house. Changing the fuse in the garage took about 20 minute. Peadon supplied the fuse. Charged $198 for that. Went into the house to change out the fluorescent light fixture in the laundry room. Greg (the electrician) told us it would be $394 to change the light fixture. Thought that was excessive but and told him to go ahead and start while I called Peadon and asked about the price. Was on the phone with Peadon 11 minutes. (I know this time is correct I because I asked the person I was speaking to how long we were on the phone and this is what she told me) By the time we were done talking Greg was done installing the light fixture. That means we paid $394 for an 11 minute job.....we supplied the fixture. I consider this to be price gouging and will be reporting this to BBB.

Michael D.

In july of 2020 peaden installed a new HVAC system for my home. They then had to return later to replace all the copper lines that were too small that they tried to reuse from the old system. They still to his date have not completed the job that was paid for. I have called every couple of months and am met with lies about parts being ordered or on the way and empty statements about receiving a call back from management which has never happened. The AC works well. The customer service and sense of caring to complete paid for jobs or correct issues is almost nonexistent.