Peaden Air Conditioning, Plumbing & Electrical

Andrea B.

THIS IS THE BIGGEST SCAM! Not sure how they have so many good reviews! Majority must be fake ones.
First of all they send a guy out who's dressed like a plumber, but actually he's a salesman only.
They re-create the problem, meaning my husband showed him exactly what was going on with our toilet, The salesman goes back to the van to write a ticket up, and comes back saying it's over $2000 to unclog the toilet!! He also claims you can join their "" discount club"" and get 20% off!
My husband asked him how could it be that much to unclog a toilet?!? Maybe if we were getting a whole new sewer line! He claimed this is the price and he's just the middleman.
They advertise, ""$89 to come out and address the problem"" Extremely unethical company! It's disgusting that they try to take advantage of people like this!! BEWARE!!

K F.

We needed to replace a flange on our toilet. Peaden came out and made a bit of a mess ripping the old part off. The Peaden worker then said he need a part in the truck, left and never returned. I called only to get the call center which was no help. Never got a call back. I wound up using SNR plumbing to finish the job-SNR excellent! Here is the kicker-Peadon quoted me twice the price for nothing. I DO NOT recommend taking a change with this company.

Jane D.

Calling Peaden a ""Rip-off"" and ""Scam artists"" is being kind to them. Peaden tried to charge us $1,800 to do a simple commode install (the old one had already been removed) and attach a p-trap and the hot/cold water lines to a new sink we had bought (fixtures were already installed). The only other item that the installer needed to do was remove about an 18 inch section of baseboard and put a couple screws into the wall to flush the $149 vanity we bought from Home Depot to the wall. Two hours of time tops. We told the installer to leave and we called Peaden to complain. The manager agreed and his offer was to bring it down to $900. What a complete joke! That job was $300 tops.

We figured out their scam. They refuse to provide any labor or flate-rate job fees upfront. Instead, they require you to pay $85 for someone to come out and look at the job. Then they hit you with an exorbitant rate. If you don't pay it, they keep your $85.

Mary H.

Peaden electrical sent texts and provided phone confirmation that someone would come out but did not show up for 3 consecutive days. Unreliable and overpriced.

Tj L.

DO NOT USE PEADEN ELECTRIC

Made appointment w Peaden almost three wks ago.
Peaden called at 1230 today to say they can't keep appointment! They offered to reschedule in three days...
This is an unimaginable DISRESPECT for my time - a customer's time!!

DO NOT USE PEADEN ELECTRIC

Nikki B.

If you want to pay 2-3x the cost then go here. They quoted me near $800 to hook up 2 gas appliances, mind you, I already had the parts. To note: Lowes quoted me $340 with parts.

I also had to pay an $89 diagnostic fee for them to look at my appliances... I told them from the beginning what needed to be done. It took less than 5 minutes. $89 for 5 minutes of getting a quote.

I also had duct work quoted. They were far more expensive than other competitors with good reviews. $10,000 compared to a competitor (one with good reviews) who quoted me $6,000.

The technician was also looking at my water heater for no reason at all other than to try to point out that it has corrosion and is not up to code... well yeah... I know! The water heater is 11 years old! I have no issues with my water-heater and never mentioned it in my requested service quote.

Snake oil salesmen.

I would definitely not recommend them.

Brandon K.

Very good company for air conditioning and plumbing services. Very thorough on air conditioning service and Jeremy, their service tech, explained what he was checking and what to do to keep the air conditioner running efficiently. Very pleased.

Denny K.

Over the past 5 years we've used Peaden for a variety of HVAC and electrical work in our condos. We have found them to be reliable, prompt, efficient, and courteous.

We've used them for installation of HVAC, water heaters and large electrical projects. We also have a very useful contract for them to conduct seasonal check-ups & Tuen-ups of our systems.

While close to the top end of the $ scale, their services are well worth the money.

You ""get what you pay for"" is a time-honored saying that holds true with Peaden and their staff of polite schedulers and office staff and, especially with their trained technicians.

Beth B.

I live out of town but have a rental condo on Okaloosa Island. I had a guest staying and the guest toilet quit working. My agency's plumber was unavailable so they called Peaden Air and Plumbing. They charged me $149 for an after hour call and they quoted me a total price of over $550 to fix it. I told them no, that was a ridiculous price. My agency's plumber went the next day and for the service call and fixing the problem, it was a total charge of $77. It just needed a new flapper. Obviously, I'm furious that they practice such price gouging. I hope all potential clients reads this. Beware of unnecessary services and price gouging.

Ronda H.

Terrible service. Horrible company. They took almost 6 days to repair my elderly parents air conditioning in 100+ Florida heat. In these times when you can get something overnight, there is absolutely no excuse. Breaks my heart they had to endure the heat that long. I live 4 hours away. I am not sure how you are still in business.