Paul Richard Electric

Howie W.

I would strongly advise if you are troubleshooting an issue at home not to use this company as the Time and material (T&M) would rip your wallet in half, and leave you with more electrical issues than you already have.
There were two problems during the visits: one was the electrical outlets on one side of the house, and the other was a malfunction breaker in the circuit breaker issue that I did not know about.
On work etiquette, the technician was late for an hour; on work ethic, the technician did not have a common 20amp household breaker. The technician took over 1.5 hr while billing me to one of the two home depots I showed that was only 15 minutes away with no traffic.
On technical competency, 1) it took 5 hours for *two* technician to diagnose and repair the outlet/plug issue on the work order, *only to have the outlets go out on me again. Not only was the issue not resolve, the technician created more problem after failing to install the 20amp breaker that he thought was the problem. just to illustrate the failed installation, the tech. did not tie the wire to the breaker he installed. 2) the outlets, I called about, were fixed momentarily, and when the technician was prompted with the question on the cause of the problem, he told me he did not know, and some times it just fixes itself-never, because the problem came back after they left.
As for Paul, I presume he is the owner. I was told that I would not be getting any compensation for the install failure. Despite the fact that he told the technician to leave when my fridge outlet (the problem that was not there before), would not work anymore, and I later found out that it was due to a mistake on installing the new breaker, which takes less than 5 min for the new electrician I hire to do. When I confronted Paul, he said they have an obligation to work on all the issues they found, and which contradicted to Paul telling his technician to leave because the problem they created was not on the work order I called about. Paul told me that he did not say that. If you are reading this you can probably figure out where I am getting at with the hassle dealing with a company like this. After roughly 5 hours and 575 dollars, my problem was not resolved and ended up with more problems. still waiting on the call that he was going to make after his phone battery died two weeks ago.

Melrita T.

Had the pleasure of having Paul come to check out my electrical problem. He was prompt and courteous. Would call him again and will recommend to my friends and neighbors.

Mary B.

If all companies were as forthright as this one, Hurricane Harvey would not still be the ongoing nightmare that it is. The electrician working for Paul Richards went above and beyond to repair the damage (in a hot attic!) an unscrupulous ""contractor"" had done to my wiring and did his best so that I would not have additional charges to fix all that had been damaged. I cannot praise this company enough, in particular the young electrician who helped restore the power to the front of my house. From any angle you choose to measure this company, they earn top accolades.

Wade S.

Paul was there at the drop of the hat on the weekend late Saturday to get my call. He dispatched Joshua straight away and he did his magic on my breaker box and some outlets. Just came in from a long trip and electric problems weren't what I needed but both were there for me to solve things quickly and with great customer service. Thank you gentlemen!

Jaime C.

OMG, the storm last night uprooted a tree which knocked down our power line to my mothers house in Houston Texas and my brother found Paul Richard Electric online. We are so thankful for Pauls quick response and professionalism among his recommendations in order to be with the cities compliance. Paul even found a tree service company to clear the branches for the City workers to reconnect our power line to the home. Seriously, if you are in need of an electrician Paul Richard Electric is who I would recommend. In addition, Pauls employee Joshua Fuentes was so helpful and professional and answered all of my questions and did an excellent job in the installation of a box/cable line that was needed in order for the city to reconnect power. 5 stars rating for sure.

Claudia O.

I called 3 different electricians before I chose Paul Richard Electric. When I called, the young lady told me an electrician would give me a call back to give me an estimate. Joshua called me within 10 min and was professional, friendly, patient, and explained the whole process to me with ease. He was the reason I booked with Paul Richard. He got me an appointment at the day and time I requested, and a young man named Vincent came out. He was on-time and professional. The only thing is that I had emailed them a photo of the breaker I needed, and he didn't have it when he came to the appointment. He had to run to Home Depot to get the breaker. He apologized profusely for it, and it was fine. He still finished and checked the work within the 2 hour minimum charge. The payment process was also very easy, and they applied the discount as discussed. I would use them again for sure!

Gina T.

We called Paul Richard Electric to give us a quote to do a large job at a retail store in Houston. They set up and appointment and didn't show. We sent up another appointment and again they didn't show. Finally, I expressed my concern that if they don't show up for appointments then what is the actual working schedule like if were to select them? They promised they would be out a third time. They did come on the third appointment. We waited 2 weeks and still no quote for the job. No one could find the quote, no one could find anything. They told us their technician was working on it and would be back with us that day. Three days went by. I phoned again. Pearl in the office said no quote was sent because they were still waiting on pricing for the supplies. She promised I would be called the next day. 5 days went by. I just go off the phone with them and they said they fired the person that came out to give us a quote so they didn't have any information anymore on our bid. I asked if it was even a good idea to move forward as we have been waiting now 4 weeks. He casually said, ""well no, maybe not.""
You decide for yourself if you would like to try them out. They were awful and held us up a month. I have in 28 years of retail never seen a more disorganized and unprofessional operation. I guess they are too busy to take a 12,000.00 job...I can't imagine the service you'll get if your job is even less $$$ than that...

Will W.

I have used Paul Richard electric on the build out of both of my dog daycare location facilities. Not only was his work professional and accurate but he was punctual which is most important. Both locations opened on time with zero electrical hiccups. One night our electric meter from the city burned up and shut power down, he knew this was an emergency for us so he and his crew were out with in an hour and worked through the night installing a new meter can and riser. We were up and running before morning. I can rest easy knowing that electrical has been sized properly and him on my side. Please give me a call directly for more detail or just to talk about their service from a customer stand point. 713-875-0715

Will Weaver
Houston Bark Park

Faraz R.

Paul Richard Electric came out exactly on time, and more than exceeded expectations. I had a small issue with my outlet and they honored the pricing they told me over the phone. I will definitely be calling them again for any additional work I have.

Avery M.

I called Paul Richard after I had a terrible experience with a different electrician, and I had the pleasure of speaking with Joshua. He was understanding, sympathetic, and more than ready to get my project done right. Joshua and his team came in and rewired an outlet for my new whirlpool tub, split the fan and light into 2 separate switches in both bathrooms, replaced switches, installed a chandelier, and 2 flushmount lights. They are a little pricey, but Joshua was able to easily work around what I thought were reasonable charges and I felt very satisfied with the agreement we came to. Worth every penny!