Paul Richard Electric

Danielle M.

Paul is the Electrician you want hired for your next job. He was EXTREMELY helpful every step of the way. I was in a bind with one of my properties that lost power due to unusual circumstances and he was able to get it repaired within 24 hours. If I hadn't found Paul I'm really uncertain that I would have had anyone repair my issue in such a timely and efficient manner. He is officially saved in my phone for the next time I need an Electrician for anything.

Megan B.

Reached out to Paul Richard Electric to install 6 dimmer switches throughout our new home. Brandy is who I spoke to from first call to final payment, she was polite and helpful every time we spoke. Unlike other companies who wanted me to pay marked up prices for the dimmers, she encouraged me to buy myself to save cost. She even helped me ensure the dimmer switches I purchased myself were the right ones for the job. Paul the electrician was friendly and fast, installed all 6 dimmers in less than 2 hours. Over all experience was fantastic, will use them again in the future! Thank you all for your help!

WestUMomof 2.

I called the Paul Richard Electric office number on a Sunday at 3:15 pm, and Paul himself picked up the phone. He patiently listened to me describe the weird electrical problem that our house was having. He then talked me through performing a diagnostic test that would determine if the problem was electrical or a gas line problem, etc. I want to emphasize that I called on a Sunday afternoon, and Paul was very patient with me. I will be using Paul Richard Electric to fix my current electrical problem and all future electrical problems. Thank you, Paul!

Uche O.

My home was experiencing an issue with the dimming of the lights and the power cutting in and out. I called Paul to see if a technician could come out. He let me know it would be a minimum of $285 ($65 service fee plus $110 per hour with a 2-hour minimum). I asked him that before I decide to spend the money on the service call, does he have any idea what the problem could be from what I explained to him. He said no, it could be any number of things and it was best to have someone come out to troubleshoot.

When the technician arrived, I explained to him the same thing I told Paul over the phone and he immediately told me he had seen this issue many times before and he was almost positive it had to do with the electrical feed and I would have to call Centerpoint to take care of it. He even mentioned he gave the same advice to his friends when they told him of the same issue - call Centerpoint first before you decide to spend money on an electrician to see if everything is ok with the electrical feed. He then proceeded to check my panel and the connections around my house before coming back to me and reiterating that I should call my electricity provider.

I believe the technician was very knowledgeable, but it was a very poor practice to send out a technician for this call and charge me $285 essentially for advice that could have been given over the phone. For this reason, I can't recommend this company. I wish I could rate the technician separate from the company - 5 stars for the technician, 1 star for the company as a whole and their business practices.

Edit:

I called Centerpoint and it was an issue with the electrical feed - exactly as the technician said. It took Centerpoint about an hour to fix. As an attorney, I have reviewed the provisions of the Texas Department of Licencing and Regulations pertaining to electricians. There are no guidelines that would forbid any company from asking further questions such as ""is it just your home or are your neighbors experiencing the same issue?"" ""have you contacted Centerpoint to see if it is an issue on their end?"". Again, these are things that the technician immediately asked when he arrived and questions if asked on the phone would have saved me $285.

Sorry, Paul. 73.51.4 Electrical Contractors' Responsibilities does not prevent you from asking the two questions I mentioned above, nor would it put your license at risk. I appreciate that you read all reviews and take time to respond, but also find it pathetic you can't take responsibility for your own failings. Based on this alone, I could not recommend your services to anyone.

Chadwick B.

I have used Paul Richard Electric twice now. Very professional service! They are very reasonably priced and only do what is needed. David Torres was my electrician and I will ask for him personally for every job we have for our home!!!

Kelly W.

Another terrific job by Paul Richards Electric. David was my technician and he was polite, knowledgable and sorted out the issue quickly and made sure to leave my house clean like he found it! Highly recommend them.

Hayden T.

We had such an easy and convenient experience with Paul Richard Electric! We called on a Monday evening because our outdoor outlets had all stopped working within the last month, and Paul was out at our house an hour later. Within another hour, all our issues were fixed. Paul was professional and kind, and had no issue doing laps up, down, and around the house in search of the type of outlet he needed. A+ service - he'll definitely be our first call for any future electrical problems.

Alex H.

Our fridge kept tripping the breaker. I emailed Paul Richard Electric to check and see if it was a plug or breaker issue. The electrician was able to come out the same day! They were so kind and explained what they were checking and why. Not only did they check the plug and breaker (turns out it was the breaker) the guys even made sure the wiring in the back of the fridge wasn't overheating. I truly appreciate anyone that goes the extra mile to make sure that I understand what caused the issue and that I feel safe in my own home! Thank you!!

Dwight W.

To those of you who own a home or knows someone who owns or rent a home and need electrical service; Paul Richard Electrical ""should"" and ""must"" be the only electrician you should consider. Paul's company was very professional ,honest and out right excellent in how they perform the installation of my patio lights on a 24x24 patio cover.
Damian was the electrician who install the lights. I, wish I, could show everyone how neatly & beautifully the install looks. My wife is so ""giddy"" about it she just loves it ! spending several hours relaxing on the patio since the lights were install. Its and understatement for me to say we are extremely happy. Oh before I, forget; very good work at a very reasonable price. Thanks Paul .. and Damian.

Howie W.

I would strongly advise if you are troubleshooting an issue at home not to use this company as the Time and material (T&M) would rip your wallet in half, and leave you with more electrical issues than you already have.
There were two problems during the visits: one was the electrical outlets on one side of the house, and the other was a malfunction breaker in the circuit breaker issue that I did not know about.
On work etiquette, the technician was late for an hour; on work ethic, the technician did not have a common 20amp household breaker. The technician took over 1.5 hr while billing me to one of the two home depots I showed that was only 15 minutes away with no traffic.
On technical competency, 1) it took 5 hours for *two* technician to diagnose and repair the outlet/plug issue on the work order, *only to have the outlets go out on me again. Not only was the issue not resolve, the technician created more problem after failing to install the 20amp breaker that he thought was the problem. just to illustrate the failed installation, the tech. did not tie the wire to the breaker he installed. 2) the outlets, I called about, were fixed momentarily, and when the technician was prompted with the question on the cause of the problem, he told me he did not know, and some times it just fixes itself-never, because the problem came back after they left.
As for Paul, I presume he is the owner. I was told that I would not be getting any compensation for the install failure. Despite the fact that he told the technician to leave when my fridge outlet (the problem that was not there before), would not work anymore, and I later found out that it was due to a mistake on installing the new breaker, which takes less than 5 min for the new electrician I hire to do. When I confronted Paul, he said they have an obligation to work on all the issues they found, and which contradicted to Paul telling his technician to leave because the problem they created was not on the work order I called about. Paul told me that he did not say that. If you are reading this you can probably figure out where I am getting at with the hassle dealing with a company like this. After roughly 5 hours and 575 dollars, my problem was not resolved and ended up with more problems. still waiting on the call that he was going to make after his phone battery died two weeks ago.