Palmer Electric Company

Victor F.

Called for a service appointment on a Sunday morning during a tropical storm warning. An electrician contacted me within 30 mins to get information on the service need. I explained what was going on and that is was affecting or A/C. He asked me to send pictures of related items ie breakers, service panel, Daman was at the house in about an hour. He was polite, knowledgeable and very professional. Problem fixed and A/C running great. I highly recommend this business and Daman. Very happy all the way around.

Courtney L.

Have definitely had some issues with scheduling and actually getting the job completed in one go around, but once able to get the right people in place for the job everything is done perfectly. The problem is with scheduling not with the actually work being done, so as long as you make sure they completely understand everything you need done (unfortunately you'll need to explain in detail) then you should have no problems.

Sharon S.

I called Palmer Electric because I had some light switches that needed to be rewired. Had to leave a message. A few hours later, I got a call back and set up a time for the electrician to come out.
I spent the afternoon waiting for someone to show up. No one came. I finally called and was told that my appointment got bumped because of an emergency priority call. Why wasn't I called? Informed of this change of plans?
This is an awful way to do business. My advice is to go somewhere else.

Joan H.

Palmer originally wired our home when it was built in '79. We've used them ever since for wiring. Yet, a month ago, when I called about having our whole circuit breaker panel replaced (FPE), I explained what we needed and that we were long time customers, etc., and was transferred to ""Evan"" who wasn't there so of course I had to leave a message. (I always leave my name and number 2x - once at the beginning and once at the end of the message.) Never returned my phone call... One bad experience turned me off. They are a BIG company and should have tried again or left a message.
I used Henry Electric, a company I highly recommend.

Blythe B.

Carson wired our new home in Winter Garden. He is awesome. Made suggestions to our wiring to make things better for us. Very courteous and always has time to talk. Wish all the contractors were like him. Thanks so much!

Mandy P.

Carson is amazing! He's been working on our new build for the last two weeks. Very intricate custom home with a LOT of tricky walls to get thru. Finished up today and the finally product looks amazing! Seriously. Every wire, every outlet, every detail is organized, cut just so and the whole place cleaned up. He was always so polite and chatted with us on our daily visits by, always letting us know what he did that day, asking opinions of placement of what he was working on, etc. So professional and courteous! Thank you for taking care of us during this build process!!

Scott C.

I had heard good things about this company. Hired them to install a new light fixture in a foyer. Told them in advance that the ceiling was 18' high or so. They said they would bring a special ladder. They arrived but said they could not do the job with the ladder they brought, but insisted I pay them a $115 service charge anyway. They returned a few days later with the right equipment and charged me for another service call. They left the light hanging crooked and the floor a mess. All in all, not too impressed.

Jessica J.

Bob has worked in my home a couple of times placing a chandelier, changing a dimmer and adding elecricity to two boxes.
They are very professional.

Jane S.

I had a great experience with Palmer Electric. The technician they sent out was very honest and gave me a fair price on what I needed. I had to call them another time to change out my panel and they were very professional, quick, and I was happy with the price. I would recommend using them.

S D.

This is the second time I have used this provider. The first time some work was done incorrectly by them (through Lowe's) and they needed to send out a new electrician to fix the first one's error, and they did. I have no real complaints about that work as they corrected it free of charge.

I should never have used them this second time though. The work they did was incorrect, and when I called a manager there to discuss it I had a very negative experience. First of all, he took over a week to return my call, and then insisted I call him back immediately or he would put a lien on my property. Really? Then, when I did speak to him, he was not willing to make any accommodations at all in regards to the possibly mistaken work on my pool. Rather than admit that there was the possibility that work was done incorrectly on my pool and offer to either fix the incorrect work or modify the bill, he told me if I did not pay it he would lien my property. When I indicated that I had already needed to pay another company to come out to try to fix the work they did, he insisted he knew it was done correctly b/c he had 25 years of experience in the business. However, he was not the one who did the work on my property, and he has never been to my property. His comment was ""I can see from my tech's notes here that the work we did was correct"" (despite the fact that I have never seen your system). I am now in a situation where I have a bill from Palmer Electric, I have paid another company to come out to figure out why my pool stopped working, and I now have to pay them again to come fix everything. I would warn you to be very cautious in working with Palmer Electric as this is my second negative incident. I would expect the manager to be willing to come inspect the work that another company is insisting was done incorrectly, but no such offer is available.