Pacific Coast Home Services

Lucas A.

Carlos, Jaime and Richie are Great!
These electricians that I took a chance on saved me and my roommate's life!
Jaime came over and diagnosed part of the problem. He didn't try to get me to panic but ensured that everything would be taken care of and that it was a good thing that I called.
Carlos and Richie skipped lunch under Carlos's advice. They knew this needed to be taken care of.
To state the problem, there were several outlets and lights in my house that wouldn't turn on because of an outlet that had burnt wires inside the wall that looked totally destroyed!
Both Carlos and Richie explained things in a manner that I could understand and stated very clearly that it could have turned into a fire!
Carlos also knew that I have a tight schedule because I work the graveyard shift so he made me his first priority.
Carlos is knowledgeable but very down-to-earth. He understands things that most people don't about electrical but doesn't flaunt it. He even took the time to have a fun conversation after the job was done!
These guys are awesome! Everything was fixed in less than 2 hours and now I have dependable electricians that I can count on!
I will never forget this! Thank you so much to Carlos, Jaime, and Richie!
Lucas

Rachel G.

UPDATE:
To respond to the comment that I am not actually a past customer, I'm sharing photos of texts with ""Joseph Rogers"" at Pacific Coast, as well as auto texts they sent me when they were coming out. I was indeed a past customer. If you don't like my review, don't discredit me by suggesting I'm lying. Just own the errors.

Beware the promises of the sales guy. Don't be like me - do your due diligence. If you want efficiency rebates via BayREN for improvements, make sure to check the BayREN site first and use one of their partners for your project. The Pacific Coast sales guy promised me that they help you get all the rebates, but that's not true and he's not capable of doing that. when I asked him about it, after showing him that the site says the contractor needs to be the one to submit the paperwork, he said he'd talk to his manager and then ghosted me. #notsurprised.
The actual work was adequate. I had to have them come back to finish the electrical. The first guy they sent simply looked at the electrical and left, as if he was never told what he was supposed to be doing (even though the original installers took pictures to share with him). And then no one showed for the 2nd appt. Finally, on the 3rd scheduled time, the work got done.

Allen C.

$45 to come out and give a quote? It's a simple job, swapping an existing doorbell with another one. How can you not give a quote over the phone for a job this simple.

Greg D.

Technician came out for a quote on a Monday and was on time and polite. Told me he could have a written estimate most likely by Wednesday. Almost
Two weeks later, never received any estimate.

Ardis G.

They were responsive and friendly and fixed the problem. Definitely a fair value. Nuff said.

J S.

Came home to a broken heater during the recent cold spell. I didn't know if it was our heat pump, furnace or thermostat. I started to look around and saw a blown fuse in the furnace but it kept blowing when I replaced it.

Called Pacific Coast and their only availability was after 4 pm, which triggers an emergency service charge. I couldn't find anyone else and I needed it done before the family got back from vacation. I scheduled it and within minutes they called back with an earlier appointment with no emergency service charge! I'll take it!!

Pablo came out and very methodically tracked down the problem. It took a little while, through no fault of his, and he got it working perfectly! He was very professional and polite, kept his mask on the whole time and did a fantastic job!!

I highly recommend Pacific Coast Home Services!

Chris K.

Incredible customer service, knowledgable repair team (Juan and Pablo, both great) and excellent communication via text messaging on appointment reminders and technician schedules. They jumped on our heater issue, quickly diagnosed the problem, found the odd hard-to-find part and even fixed a few other small things with the system. Will go to them with all heater issues going forward!

Renny L.

I booked a free consultation to fix one of my lights that was not working. I recently moved into my new home so had no idea whether it was even working properly in the first place. The two gentlemen that came to my home for the consultation were Juan Carlos Murillo and Angel Vargas. They were absolutely the best. They came in and noticed I kind of knew what I was doing with lighting installations. They gave a quick glance at the light that was not working and were immediately able to identify the root of the problem. They then told me this was a super easy fix and gave me two options: (1) pay them like $300 and they would fix the problem for me; or (2) they can verbally walk me through how to fix it because it's a super easy fix and they wouldn't charge me a penny! I was a little suspicious at first but they told me it was for a liability reason (if they touch my light and accidentally break it, then it would be on them).

So Juan and Angel thoroughly explained the problem and walked me through step by step on how to connect/disconnect which wires. Less than 10 minutes later, my light started to work like a magic! Again, disclaimer that I knew a little what I was doing. I would highly suggest you let professionals like Juan and Angel take over if you absolutely have no idea what you're doing.

Overall, I was very satisfied with their attitude, quality, timeliness and service. I even insisted on paying them afterwards but they refused. If Juan and Angel are a representation of the unmatched service quality at Pacific Coast Home Services, then I would recommend you contact Pacific Cost Home Services for all of your future electrical needs. Ask for Juan and Angel if possible. 10 star out of 5 stars for this company. Highly recommended.

Robin C.

They record your calls. They don't even work for me yet and they're already treating me like a freakin' FBI suspect.

I sent them a picture of the problem but supposedly they couldn't see it because they claimed they didn't have access to their own yelp account!

Wanted me to identify what kind of fittings I had. How am I supposed to know? I'm not a plumber and that's why I sent a detailed and labelled picture.

I asked them to send the picture to the plumbers so they would know? No, supposedly they don't have the capability of sending pictures to a plumber's phone!!!!

Oh and they would charge me to even bid on the work.

Too many red flags. Hard pass.

Joseph G.

Huge shout out to to Juan from this team. They replaced our furnace back in March 2020 and were able to come back for a warranty check-up this past month. He provided advice on what to troubleshoot, gave me his direct line to let him know if there were any further problems, and was very friendly throughout everything. Thanks to this team, our heating is working great.