Otometric Labs

Aubrey S.

Came here to get my iphone 6 plus screen get fix
He fixed it But he look my home Botton try to put a golden Botton on my phone , my phone isn't golden its silver,
Then my finger print doesn't work I dislike this place .

Rajah R.

Thanks to Lieu,
My screen was fixed correctly and for a very good price. He also fixed my boyfriends charger piece & home button all in one day. He definitely knows what he is doing. This is the best repair shop that I have come across in long beach. He can fix anything.

JJ B.

Best prices in town I got my iPhone 6 screen fix here and I'll always come back you cant beat it highly recommend fast service and friendly workers

Stephen T.

Terrible experience trying to get my turntable repaired. Owner Lu never seems to know when Javier was coming in so they could find out what repairs it needed. Javier couldn't tell me anything and gave me a flippant ""don't worry about it"" when I asked about getting my $15 deposit back. I did get the deposit back with my unrepaired turnable. Avoid these guys at all costs.

Joaquin C.

I smashed my I phone into a million pieces and shards of glass everywhere! I took it in and the technician fixed it in under 30 min.. This guy is amazing! Super professional and great price. I also received a 30 day warranty! Beyond happy and super grateful! Highly recommend. Repair cost 110.00

Nikunj P.

I dropped 3 tv's for repair.....the guy told me that it will take 1 week ....already charged $30 to just check .....what is the the problem......no one called until 2 weeks.....when i contact them.....he said that they did not get the time to look it up.....one more week gone ...no news....i calked again....he said that he need to order the part ...just bull shitting with me.....i told them that i don't want to fix it.... He told me to take my tv's back in two days....i told him why u need two days....he told me that he doesn't have a time to put the all parts back.... Please do not go to this places .....

Danny G.

I was recommended to Otometric Labs by a friend. Lu helped me out when I took my cars ECU (92' Lexus LS400) and asked him if he could replace some capacitors for me; as they were going bad. He gave me a good price and the work was flawless. I definitely will be recommended others to his location and will come back for other services.

Martha M.

Well... Where to begin!!!

I totally recommend this place. I called Lu regarding a Sony TV.
He was super friendly and he actually came to my house (within 1 hour) And fixed my tv.
The price was very reasonable.
He even gave me extra information about what my tv can do!!!
THANKS LU!!!!

Kelly W.

I've never written a review on Yelp, quit frankly because I've never experienced customer service at the level I received today. We have an older Sony 60"" HD TV, that is getting a few miles on it, but we love the picture and it fits our home. Last evening we turn on the unit, NO picture, NO sound. After researching a bit in the manual, it appeared we needed a fan replaced. Called Otometric Labs as we had used them before to replace a lamp on the same unit. ""Lu"" said he could be out the next day between 1:00 and 2:00 pm. He gave me a ballpark estimate on the repair, IF it was the lamp that needed replacement. Lu called me next day at 1:30 and said he was on his way. Arrived promptly at 2:00 and started the repair. He was spending more time than I expected for the replacement of a fan, and soon notified me it wasn't the one fan that 90% of the time is the problem, and needed to return to the shop to source the ""other"" fan. Called me at 6:00 pm that evening (pouring rain) said he had found a fan, and would be back to the house within the hour. Within 30 minutes, Lu had replaced BOTH fans and charged me $20 more than his original estimate. Unheard of service in this day and age.

karin c.

Fast and painless. I was devastated when I picked up my phone yesterday, after it fell out of my hoodie pocket and saw that the screen was shattered. I was afraid to hold it to my face to talk because tiny pieces of glass were still falling off. Yelped around and this place seemed solid and there was that $5 check in deal.

$95 for a brand new OEM screen for my iPhone 5s, 3 month warranty included. So far, so good, as I type this review on the new screen now. Feels brand new and just as fast and responsive as it was before.