North Air

Bebe B.

I love this company. They were great from start to finish. Excellent in every way. The price, communication, installation and products were great. We have a 30 year old plus unit that ran out of coolant 3 years ago and Vigen showed up right way to fill it up . This time when the air was not cold anymore we knew we had to get a new unit. I called North Air and he offered me the best-Trane air conditioner and furnace. He worked with my schedule and got it installed on a really hot day. He saved us from a horrible heat wave. The furnace didn't fit easily in the attic and they worked hard to get it up there without having to cut the ceiling wider. We are so happy with the entire job. We highly recommend!!

Drew J.

These guys are recommended through the Trane website so I scheduled an appointment for a quote. Per the website I made requests for two consecutive days in the 12am - 5pm block. I received a quick call back about my first slot and asked if they can do a time later in the block (I couldn't). So we settled on the second day. That day I received another call asking for a time outside of the block. I changed my schedule to accommodate them. No show. There's too many other providers out there to have to put up with that.

Barbara C.

Our central A/C was getting old and not cooling the house efficiently. Our neighbors recommended North Air, we're so glad they did! The replaces our old A/C with a newer, better Trane A/C and heat. They were on time, friendly and professional, and they did the job for the amount they'd quoted us. Vigen and his team are terrific!

Grey G.

I had been using this company for all of my AC/Heating needs but suspecte they were a bit expensive. Then my small wall unit in my office broke and they told me it would be 3,000 to fix. That's more than my ENTIRE office/shed cost to build! Another company came out and fixed it for 400!!!!! Needless to say, I discontinued my scheduled maintenance with North Air!

Update: They responded that the 3,000 was not cost to fix but to install a new system. They told me my ""cheap"" unit was not fixable. I had to install a new 3,000 unit. Crazy that another licensed company came out and FIXED my ""Mickey Mouse"" unit for 400 dollars. Hmmmm....

Heidi Z.

vigen is as good as the come. promise made, promise kept. would use north air for all of my air and heating needs. heidi z

Susan P.

So I have been meaning to write a review for many years. We've been using Vigen for all our HVAC needs and he's fast, reliable and knows his stuff. He rebuilt the original system that wasn't installed well when we first renovated. Redid ducting and properly attached A/C unit to roof so it would stop its horrible vibrating. Insulated furnace. He properly vented our attic. Then he installed a mini split unit in our guest house. Works great. He also maintains our units. Couldn't recommend more!

Phoebe H.

Beware of Robert at North Air. He may know his business but his
practices are unethical and dishonest. Over the phone he quotes a $120 service fee which is quite high but may be worth it. After he gets there, the charge became $200. He is in a rush and asks if you want to get it fixed immediately to avoid another $200 service charge. Over the phone, a thermostat is $269. He told me I needed a thermostat with some wiring. The price he gave me was $1200! He told me the thermostat was $375 and it was just a simple one. But how did he charge $1200 for a $200 service charge with $375. It adds up to $575 to me, how about you? Then he told me everything was fine. The next day we still had problems and had to call another company. They noticed that the condensation pan was full of water and leaking. How did a $200 service fee not see this. I hope he changes his practices and doesn't try to take advantage of his customers.

Jonathon H.

The good: Came out next day when my AC unit stopped running.
The bad: $375 to clean a condensation line and told me to hope that was the issue and not something else, like a bad coil. AC unit stopped again. $375 that I will never see again, for an hours work. Won't be calling North Air again.

Jody G.

My old HVAC condenser failed during the hottest week of July. I already know I wanted the Trane brand of HVAC products and I contacted North Air and worked with Vigen. I had a great experience! Vigen took great care of me and always returned calls as promised. North Air fit me into their busy schedule and in four hours, did a complete system replacement with a 16 SEER Trane system. I nice neat and clean install in a very short amount of time. I really want to thank Vigen for their professionalism, on-time arrival and a very clean installation. I would recommend these folks and will continue to use them for my annual check ups of course!

Kara C.

Vigan came out twice to help me with our AC after we bought our new house. The second time was just for a clogged filter that I probably should have been able to diagnose and fix myself, and he was nice enough not to charge me for the visit. He called me back right away both times, and was over within an hour. Would definitely recommend!