Norrell Electric

Ferris T.

An arc fault circuit breaker was tripping often. Norrell diagnosed the problem and replaced the breaker. He also gave me advice on how to receive a new breaker from the mfgr. free which could be used if another one is faulty.

Arrived on time and completed the work in a reasonable amount of time.

My go-to company for electrical problems.

Stephen A.

Excellent service. They showed up as scheduled and did exactly what I needed at a very fair price. Highly recommend them for your electric service needs.

Mollie H.

We had forgotten who we had originally install our thermostatic controlled attic exhaust fan. It was years ago so we just started getting quotes from companies. We finally looked for the original paperwork (and yes I am a home organizer )! This was after one electrician charged us a service call to tell us it would cost us another $350 to replace our fan. We called Norrell. No service fee to give us a quote. Their price was much better. They offered to try to fix our old one because the roofers had caused some damage, but they did confirm it was nearing the end of its life simply because we all live in Texas. We declined and said last rights for our fan. They had a new fan on the truck and replaced it. Quick, professional, on time for the appointment and less costly than a couple other bids. Thanks for taking care of us, and doing such a great job. We had to turn up the a/c thermostat...

Michael H.

They were honest, timely and the most reasonably priced electrician in Georgetown.

Chris H.

It was such a relief to have a great company like this. Putting my fears to rest and doing it on time and reasonably priced made my weekend. Thank you Norrell Elec!

Randy W.

Very disappointed with this business!!!
We called 10 days ago to get estimate to get 3 Hunter ceiling fans (with remotes) and two light fixtures installed on a previously owned home in Sun City. We were quoted a price of $ 350 plus tax to do the installation (after she had checked with the ""boss"").
Two gentleman showed up today ready to go to work...but the price was now 47% higher (now $495 plus tax) to do the install. My wife called the office to ask what happened? The lady who had given us the estimate told us there was a misunderstanding as she didn't understand we wanted remotes installed. (We had made this clear when we called to get the estimate 10 days ago). She said installing the remotes was what had increased the price. If that were true, then it would have been $48/each to install the Hunter remotes that I had purchased new at Home Depot for less than $40 a piece. Doesn't make sense. She offered to reduce the $495 to $465 ($10 off each remote installation) if we would go ahead with the install. We told them ""No Sale"" and sent them on their way. This has left a sour taste in my mouth. Tom Norrell was passed along to me by a Sun City friend who I will inform of my bad experience so they can advise others.
A word to the wise....don't rely on the estimate you are provided...and beware of the ""ooh, there was a misunderstanding"" excuse. Find someone else to do business with.

Annette M.

I called The Master Electrician out to install some Sconces and repair some wiring issues I've been nagging my ""man"" to do for 3 years.

They came out, when they said they would. Made the repairs, and left. Charged EXACTLY what they said they would, cleaned up and left.

It's a princessess dream! I'm very happy, and I would recommend them anytime.

melody a.

Tom and his crew are awesome! We have used them several times. The best prices and great work. They show up on time and are friendly clean up after them selves.

William S.

Service company requirements:
1 - Set a time to arrive and get there when you say you will.
2 - Be professional and prepared to do the job with what you brought.
3 - Keep a clean workspace.
4 - Be thorough and communicate.
5 - Charge what your work is worth.

Really, isn't that what we all want?

I run a service business and hope I meet these standards. Tom Norrell and crew body slam this test. They scheduled on short notice (our ribbon cutting 2 days away), did what they said, cleaned up, were quick and cost what they should.

I could not be more thrilled and impressed.