Napa Electric

Nina R.

Called them after having two no show no calls from ""Top Notch Electric"" and they were able to come out the same day! Fixed the problem super fast, amazing customer service! These people actually understand that needing an electrician is usually a huge deal for people, and they make you their priority. The only mistake I made was not calling them first! Highly recommend this business. It was a pleasure dealing with them all around.

Bill R.

Excellent company. Excellent follow through. Excellent service. Excellent on all aspects. Please be carful when working with a garage operated electrician. You will literally be given a run for your money. Napa Valley Electric is very professional, honest, and completed the job in a timely manner. Will be hiring this company for future work around my home!

Sue-Ann T.

I would give zero stars at this point. My sister took a lamp that was damaged in the earthquake to Napa Electric and told me NE fixed it for a modest price in short order, so I brought them my Tiffany base to replace a broken part. Zane wrote a ticket & said it would be about 10 days. She only took my name & number. It's been more than two months & there's been no call back. So, I called them back over 3 weeks ago, spoke to Zane again, & she said they were back logged & hiring & would be in touch. No call back, no update. This is unacceptable lack of regard for the customer, poor service, and beyond unprofessional.

Zoe F.

I LOVE NAPA ELECTRIC!

I recently worked with Napa Electric to install two new light fixtures I had ordered, I just needed them installed. The front desk was able to make sure the fixtures would work on the type of ceiling they would be hanging on. They verified the type of fixture, type of light bulbs, and ensured the degree/angle of the ceiling would work with the fixtures PRIOR to scheduling anything! Now that's what I call efficiency ( I would have never though of all of that)

I scheduled my appointment with Susan (who is a doll by the way) for an electrician to come out. She was super sweet and communicated with me efficiently!

Patrick (one of their many fabulous electricians) showed up to install the fixtures. He was on time, ready to go with a smile! He installed the lights and everything worked perfectly, he even took the trash out for me before he left! (THANK YOU!!!)

I have worked with many different electrician services in the past but Napa Electric goes to the top of my list. I highly recommend & will continue to use them in the future.

barbara s.

While I am not disappointed in the quality of the electrical work - I was shocked to have received a bill for almost $500 more than the estimate given over the phone. I called to discuss this and was told that no one could have predicted the cost of the electrical component needed and that it was my fault for not having a formal estimate done. I have lived and learned to make certain to do this - however - I suggested that folks who give estimates over the phone might want to inform the home owner that the estimate they are giving are only for labor and that parts might cost well over double the labor amount. I asked the electrician how much the work would cost - he had no idea and told me I would get a bill. I am now stuck paying a bill for almost $1,000 when I expected $350 - $500. The company tells me that their neither their electricians or the folks that answer the phone have any idea how much parts cost. Napa Electric would not work with me and made it clear that they did nothing wrong - and it was clearly my problem. (A $1,000 problem.)

Chris L.

Patrick was thorough and professional. Diagnosed a tricky breaker problem and recommended a solution. I called at 8:00 and he arrived by noon.

Lorien C.

I needed a service upgrade at my grandmother's property. Napa Electric came in at least $500.00 lower than the 3 bids I received and they got it done in the time frame stated. Everything was professionally completed and smooth as can possibly be. It's a long standing, local company that I'm happy to give my business to. They are fantastic!

Jason P.

If you have a small job, don't call these people. I called them to get an estimate set up for a small job in our residential home, and they said an electrician would call that same day to set up an estimate appointment. Electrician called, however I just missed the phone call. Called back immediatley, no answer. Almost two weeks later I got a call from that electrician. He was rude on the phone and did not take the service I needed seriously. I needed a switch and a new light on my ceiling installed. I will be looking to another electric company for better service.

Mark L.

I am an electrician that lives south of SF and didn't have the time to drive up to St. Helena area to bail out my DIY challenged friend when he bit off more than he could chew in his home remodel project. I recommended he call Napa Electric but I assumed he wouldn't because he is notoriously cheap. I thought for sure he would use some half-trained-half-wit and then complain to me how expensive it was.

I was surprised when he told me that he listened to me and did hire Napa Electric to do the work. He went on and on about how professional and efficient the electrician was. My friend still hadn't put his drywall up when I visited next so I was able to ""inspect"" the work, everything looked perfect. I have to say I was pleased that my recommendation went so well.

Tina S.

Hello, I am a new small business owner in Napa. I had the pleasure of having Napa Electric here because the PG and E bills were extremely high and my family knew something was wrong After PG and E confirmed the bill was accurate and we were responsible Napa Electric came out and did a thorough investigation.After determining our electrical was fine and nothing was wrong I showed the tech our bill and he noticed that the meter number was not the correct one. He confirmed that the meter number was incorrect and needed to be changed. This was so simple and no one even me would have noticed or thought to check. This tech was a genius and he literally saved us thousands of dollars. Thank you Napa Electric. We are so grateful and relieved! This was our first experience with Napa Electric and I will always recommend them. The tech was extremely polite, professional and thorough. Thanks again!