Napa Electric

Sue-Ann T.

I would give zero stars at this point. My sister took a lamp that was damaged in the earthquake to Napa Electric and told me NE fixed it for a modest price in short order, so I brought them my Tiffany base to replace a broken part. Zane wrote a ticket & said it would be about 10 days. She only took my name & number. It's been more than two months & there's been no call back. So, I called them back over 3 weeks ago, spoke to Zane again, & she said they were back logged & hiring & would be in touch. No call back, no update. This is unacceptable lack of regard for the customer, poor service, and beyond unprofessional.

Zoe F.

I LOVE NAPA ELECTRIC!

I recently worked with Napa Electric to install two new light fixtures I had ordered, I just needed them installed. The front desk was able to make sure the fixtures would work on the type of ceiling they would be hanging on. They verified the type of fixture, type of light bulbs, and ensured the degree/angle of the ceiling would work with the fixtures PRIOR to scheduling anything! Now that's what I call efficiency ( I would have never though of all of that)

I scheduled my appointment with Susan (who is a doll by the way) for an electrician to come out. She was super sweet and communicated with me efficiently!

Patrick (one of their many fabulous electricians) showed up to install the fixtures. He was on time, ready to go with a smile! He installed the lights and everything worked perfectly, he even took the trash out for me before he left! (THANK YOU!!!)

I have worked with many different electrician services in the past but Napa Electric goes to the top of my list. I highly recommend & will continue to use them in the future.

barbara s.

While I am not disappointed in the quality of the electrical work - I was shocked to have received a bill for almost $500 more than the estimate given over the phone. I called to discuss this and was told that no one could have predicted the cost of the electrical component needed and that it was my fault for not having a formal estimate done. I have lived and learned to make certain to do this - however - I suggested that folks who give estimates over the phone might want to inform the home owner that the estimate they are giving are only for labor and that parts might cost well over double the labor amount. I asked the electrician how much the work would cost - he had no idea and told me I would get a bill. I am now stuck paying a bill for almost $1,000 when I expected $350 - $500. The company tells me that their neither their electricians or the folks that answer the phone have any idea how much parts cost. Napa Electric would not work with me and made it clear that they did nothing wrong - and it was clearly my problem. (A $1,000 problem.)

Chris L.

Patrick was thorough and professional. Diagnosed a tricky breaker problem and recommended a solution. I called at 8:00 and he arrived by noon.

Lorien C.

I needed a service upgrade at my grandmother's property. Napa Electric came in at least $500.00 lower than the 3 bids I received and they got it done in the time frame stated. Everything was professionally completed and smooth as can possibly be. It's a long standing, local company that I'm happy to give my business to. They are fantastic!

Jason P.

If you have a small job, don't call these people. I called them to get an estimate set up for a small job in our residential home, and they said an electrician would call that same day to set up an estimate appointment. Electrician called, however I just missed the phone call. Called back immediatley, no answer. Almost two weeks later I got a call from that electrician. He was rude on the phone and did not take the service I needed seriously. I needed a switch and a new light on my ceiling installed. I will be looking to another electric company for better service.

Mark L.

I am an electrician that lives south of SF and didn't have the time to drive up to St. Helena area to bail out my DIY challenged friend when he bit off more than he could chew in his home remodel project. I recommended he call Napa Electric but I assumed he wouldn't because he is notoriously cheap. I thought for sure he would use some half-trained-half-wit and then complain to me how expensive it was.

I was surprised when he told me that he listened to me and did hire Napa Electric to do the work. He went on and on about how professional and efficient the electrician was. My friend still hadn't put his drywall up when I visited next so I was able to ""inspect"" the work, everything looked perfect. I have to say I was pleased that my recommendation went so well.

Tina S.

Hello, I am a new small business owner in Napa. I had the pleasure of having Napa Electric here because the PG and E bills were extremely high and my family knew something was wrong After PG and E confirmed the bill was accurate and we were responsible Napa Electric came out and did a thorough investigation.After determining our electrical was fine and nothing was wrong I showed the tech our bill and he noticed that the meter number was not the correct one. He confirmed that the meter number was incorrect and needed to be changed. This was so simple and no one even me would have noticed or thought to check. This tech was a genius and he literally saved us thousands of dollars. Thank you Napa Electric. We are so grateful and relieved! This was our first experience with Napa Electric and I will always recommend them. The tech was extremely polite, professional and thorough. Thanks again!

Nick C.

I have used Napa Electric for Business and personally for our home, and I have to say how surprised I was to read the reviews of alleged theft. My experiences with Napa Electric have been nothing short of spectacular, and though I will not discount the experiences of others, I find it very hard to accept that a company that has been in this community for 70+ years would knowingly practice such dishonesty.

I have worked in the trades in the Napa Valley and Napa Electric is known throughout this Valley as the benchmark of knowledge, competence and professionalism in their field. This is a company you call when the low bidder has failed.

Getting competitive bids on any project is important, but being able to accurately compare those bids for correctness and code compliance can be a daunting task. It has been my experience when working with Napa Electric on commercial projects, that they have consistently submitted the most complete and accurate bids of any commercial contractor I have worked with. They understand their business very well and get it right the first time!
Workmanship has always been outstanding and the communication with the office and field technicians has always been first rate.

When we built our own home in 2005 the one sub-contractor I did NOT get a competitive bid for was the Electrical - I trust them that much! Patrick met with me when I was developing a set of plans, and later when the plans were finalized and we were scheduling subs. He spent a great deal of time with me on site solving problems and avoiding others (This guy knows his stuff)!
His expertise found ways to save us money from our original bid, while at the same time, making the end result better than our original plan.
Lighting in a home should be more than just a lack of darkness, when done right, the lighting in a home can set a mood that is experienced but not noticed and these folks know how to do that.

The best recommendation I can give (other than using them on my own home), is to family and friends that ask me ""who should I use for ....?
When it comes to Electrical issues, I always recommend Napa Electric.

Use them with confidence!

Ed B.

I've been using Napa Electric for many years for both commercial and residential electric work. They show up on time and do quality work. They have installed major power panels, fans and data networks. The skill level is very high and they are certified. Pricing has been competitive and I have never had a theft problem in 15 years of doing business with them. I think they do a great job and I would hire them again.