Mr Electric of San Antonio

Katina J.

Ecstatic with our second encounter with Mr. Electric! I had to write this review because our electrician, Mr. Stetson Dunn is phenomenal.

We had an issue with one of the tubular bulbs going out in our recessed kitchen lighting, the housing for the bulb was causing the bulbs to get stuck (one of the quirks of an older home). Well my hubby immediately made an appointment with Mr. Electric (and asked specifically for Mr. Dunn) because we had previously worked with him for replacing all the smoke detectors in our home.

Well Stetson came to our rescue. He provided us the option of LED bulbs and when the ones he suggested weren't compatible, he switched gears and gave us another LED option. He even took care of our tattered plexi-covers and we couldn't be more grateful. Stetson is extremely courteous and dedicated to his craft. It definitely shows in his work commitment. We will always ask for this guy specifically because his dedication to ensure customer satisfaction is stellar.

Jen P.

Updated review: Contacted by service manager, and they were able to find a way to route their electrician to our house today as planned. Frustrated that it may not have happened without having gotten upset, but now relieved that they sent an excellent Electrician, David to perform our service. He was very kind, worked hard to ensure our connection was exactly what the plumber needed, and made the situation right. Thank you.

Original (1 star):""If you want to spend your afternoon waiting for an electrician... and then get a call that they won't be coming... be sure to sign up for a time slot! Do NOT recommend.""

Robert W.

I was referred to Mr. Electric from Home Advisor. My request was to install a simple electrical outlet in my hallway. When I contacted the office, Amanda was very helpful in setting up an appointment. My service professional was John Kesl. Upon his arrival, I communicated to him that all I wanted was an electrical outlet installed in the hallway. He immediately asked what I would be using the outlet for. I informed him it would be for a vacuum. He then proceeded to tell me that some vacuums use a lot of current and asked to see my electrical box. He then stated that adding the circuit would overload the panel and the box would need to be upgraded to supply the electrical outlet. He informed me that the cost would be between $1,100 - $1,800 to get the outlet installed. I thanked him for his time and he stated he would send me the estimates to see if I wanted to proceed in the future. The actual estimates were from $1,551 - $2,179. I believe John's sole purpose was to try to sell me something I did not need. The simple job should not have been more than a few hundred dollars and he wanted a larger sell. I will not be recommending Mr. Electric to anyone and will be contacting Home Advisor to let them know how surprised and disappointed I am.

Melissa G.

I received a text with the Electrician's (David) bio, certifications, and photo so I knew who to expect at my door. He arrived right on time, wore his mask, kept a safe distance, and wore shoe covers to protect my carpet. He did a FREE whole-house safety inspection and discovered my smoke detectors were expired (by several years). David was extremely professional and thorough. He replaced all five smoke detectors, brought my GFCI up to code, and installed a new outlet on my back porch. I am a single Mom, and am very cautious about who I allow into the house. I now trust Mr. Electric and can see why so many friends had recommended them.

Kathy M.

Top notch, honest company. Communication from the time I called to the time they showed up, the service was simply the best! Thank you!

Dan S.

Mr. Electric is a great company with owners that are committed to delivering top-notch service. I was excited to hear that they are planning to expand to the Austin and Round Rock areas to serve clients outside of San Antonio.

Jay H.

John and Rick are outstanding electricians who know how to treat their customers. We have used Mr. Electric on numerous occasions and always request them by name. In the 12 years since we built our home they have corrected many deficiencies from the original electrical contractor. Could not be more satisfied. Highly recommend to get the job done right the first time at a fair price.

Brad E.

Great customer service. Fast service call schedule. Very professional, personable and knowledgeable electrician. Highly recommend.

Travis G.

The whole process was wonderful and well organized. Scheduling was a breeze, and the communication regarding the technician and the exact arrival time was great. The technician Johnny Gutierrez was on time, friendly, and knowledgeable. We have a quirky 100 year old home, and he was able to address the unique issues we needed to be resolved. He also had some good suggestions for additional optional things to help our home. The prices were also reasonable for the work we were completing. My overall experience was super fantastic!

Gregory L.

Well that was convenient. I'm planning on getting an electric car and wanted a 240v socket installed by my breaker panel in the garage, well I got off work early and called Mr. Electric at 11:30am and barely more than hour later my tech Greg was here. Very friendly knowledgeable guy, chatted with him the whole time. Anyway got my NEMA 14-50 installed beautifully in no time. Price was right in the middle of what I expected. I'm a very happy customer.